I have a domain name registered with Bluehost having their Domain Privacy enabled. The control panel is bugging and won't let me disable it, so I contacted the support via chat and they're asking me for the EPP code to disable the privacy.
As far as I understand,
- the EPP (Auth) code is required for transfers between registrars only, and shouldn't be needed for one registrar to disable a feature somewhere in their internal billing
- it is also a password of a kind, therefore the we'll never ask for your password logic should apply
The domain is pending transfer and is currently unlocked. So should I give the Bluehost rep my domain EPP code? Is it common for support to ask for an EPP code?
I was talking to them via helpchat.bluehost.com, so the chat platform seems legit, to my knowledge. I wanted to contact Bluehost regarding this, but they don't seem to offer e-mail support anymore.