I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on this machine. "

This is what I've done so far:

  • I mounted a new, formated ext4 disk at /home2 with 600GB free disk space
  • The new partition at /home2 is accessible and I tested it creating a text file as root
  • I rebooted the server (several times)
  • in Basic Webhost Manager Setup, in "Enter the location where you wish for new users’ home directories to be created" I left the default => "/home"

Is there anything else that has to be done so CPanel finds the /home2 folder?

  • Have you tried contacting cpanel support or used a cpanel forum? This is pretty specialised.
    – Steve
    Jun 29, 2020 at 4:05
  • 1
    @Steve I did, it was better than expected, they answered in 8:30 hours. I thought this was going to take more than 48 hours so I asked here. Jun 29, 2020 at 18:36
  • 1
    It's a miracle!!! :o)
    – Steve
    Jun 30, 2020 at 3:49

1 Answer 1


I've contacted CPanel's support. The problem was you need to setup 2 variables in En WHM -> Server Configuration -> Basic WebHost Manager® Setup, HOMEMATCH and HOMEDIR I was changing just the 1st one.

You can check it in the shell using:

 # grep home /etc/wwwacct.conf -i
 HOMEDIR /home

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