I am new to FTP transferring. I have logged into my FTP account using FileZilla I was supposed to have access to the files from my WordPress site (according to CPanel), instead, I am just getting a folder titled "/" instead of my site name. Also, none of my website's files are there. The only items that are showing up is a file titled ".ftpquota" and a blank folder titled ".." that I can't even open. When I drag a file into the server it says "File transfer successful" when I log into my WordPress dashboard I do not see that file that has been "transferred successfully" anywhere?
Here's what I've already tried
I've tried typing in the directory path I need to access in the "Remote Site" address bar manually (That just gives me Error: Failed to retrieve directory listing)
I've tried checking the "Show raw directory listing" option in Filezilla
I've tried disabling antivirus
I've tried disconnecting and reconnecting about 20 (million) times
I'm stuck here, any help would be appreciated.