My website will only load into the webpage if I use "www.". I'm using * on the dns source (stands for @ on hostway), so shouldn't it redirect all requests to the webpage? Idk, I'm a beginner, just need some help that's all.
The wildcard record you set up matches all subdomains. It does NOT match the domain apex. Your website doesn't work for the no-www domain because you do not have a DNS record for it.
To get it to work, you must create an
A record for the domain apex (
@) pointing to an IP address given to you by your hosting company. To do that, leave the
type field as
A, put your domain name in the
source field, (according to the instructions in your screenshot), and enter the IP address in
Note that you are not allowed to create
CNAME entries for the no-www domain apex. It is not allowed according to the DNS specifications. If you try to do so, your website will not work reliably and no email to your domain name will be delivered correctly.
It is possible that your hosting company only supports pointing to them by a hostname. They may not give you an IP address to use for an A record. Such hosting companies typically tend to change your site's IP address frequently and without warning. So if you look up an IP address to use and put it in, your site may stop working before long.
If that is the case, some DNS providers allow
ANAME records. You create them with the same host name as for a
CNAME, but they are served as
A records. The DNS host periodically (like every few minutes) looks up the IP address for that host, and serves the current value as an
It does not appear that hostway supports
ALIAS records according to https://support.hostway.com/hc/en-us/articles/115000343790-How-do-I-view-and-edit-my-DNS-Records So if you need an
ALIAS record, you will have to switch to a different DNS host that supports them.