I need to transfer my domain. This domain was registered by others some years ago, purchased within package all-inclusive "website ready-to-go + domain + hosting". Now i need to move the domain from the current hosting to another, that allow to rebuild the website from scratch.
I read that i need the authorization code and i have not found it in the info that was shared at the registration confirmation. I see with whois that
clientTransferProhibited is activated. The web panel include just some option to basic edit the website and manage payments.
I'll request the authorization code to the hosting provider via email.
My question: is the provider someway obliged to give me this authorization code? (If they don't give me the code, i can't transfer my domain to their competitors...)