I am new here, but I am experiencing something that seems to be quite unique. I did research online and could not find an answer to this. So I created this post to see if I can get some clarity.
As part of my security procedures, I check my hosting provider(BLuehost) accounts to make sure no new unauthorized FTP accounts are being created. Recently I checked and I noticed that 11 new FTP accounts were created without authorization. Since I work with a contractor to support my site I asked him if he created the accounts and this is the response I got.
Response from ontractor:
Is that something that anyone has ever come across? Is this normal? or is this a security concern?
Here is a screenshot of the unauthorized accounts created:
FTP Accounts created:
Any information is greatly appreciated.
Website: Created using Wordpress
Hosting: Blue Host shared Hosting