Can anyone tell me what will happen to my client's email hosted on 123-Reg, when I transfer their domain from 123-Reg to Netfirms and if there's downtime, how long it would take?

The domain transfer may be needed because the domain (currently hosted on 123-Reg) is pointing to Microsoft nameservers (for email purposes) instead of 123-Reg and the client doesn't want any downtime on either his email, or continued development on his WordPress site.

Any advice welcome

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    Is this only a domain transfer? or the hosting as well? technically if its a domain transfer, you need check with the registrar of the destination where you are planning to transfer will default records upon transferring or the records will retain. In the event of hosting, if its going to be the same, then the only downtime will be the domain transition, which may take up to 24 hours or more, depending on the DNS propagation. I have done such transfers with less than 2 hours. Further, are the emails on Exchange (Office365)? and hosting is only taking care of the MX? – AzkerM Jul 21 '18 at 14:49
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    "my client's email hosted on 123-Reg" / "is pointing to Microsoft nameservers (for email purposes) instead of 123-Reg" - So, you are moving the email from 123-Reg to Microsoft? Although you appear to be saying that it's currently pointing to both? "The domain transfer may be needed because" - and that isn't a reason why you would need to transfer the domain. – MrWhite Jul 21 '18 at 17:29
  • As others have commented here, this question is unfortunately missing too many details (e.g., are you transferring just the domain or hosting too; did you modify your DNS to reflect the change of hosting in that case, and how long has it been; how are you utilizing Microsoft's name servers - for Office365...? ). If you can edit the question to clarify those details, then it will be added to our Review queue for consideration to be reopened. – dan Aug 3 '18 at 6:19