I signed up for a webhosting service for 1 year and for a domain name. The webhosting firm is a reseller, and I am not sure if a registrar owns this reseller.
I canceled within the money back guarantee time period because I already got a taste of their business practices at that time but was deducted more money than what they advertise on their internet site. I had paid full price for the domain name and for webhosting service. But that is a minor issue. I never used the website and they canceled my account. Thus, I cannot make any changes to my personal information or delete credit cards and cannot buy ID protect.
I requested that the website and domain name be deleted but they responded it has to be up for 1 year. It looks like reseller and registrar are cooperating and are sort of passive aggressive. The reseller is well-known but also has lots of complaints on yelp.
Is there any way I can have the website and domain name deleted and if so, what do I have to do? There is a website up in my name and I do not have any control over it. Makes me uneasy.
Is there any way of removing my information from who.is without assistance of reseller or registrar and who do I need to contact to change who.is information. The reseller or registrar?
What else should I be concerned about? Should I transfer to another webhosting firm? Concern: reseller or registrar will make it impossible or so difficult that new webhosting firm will lose interest.