I contacted the registrant (I edited out his name out below) by finding his new email on the web, he emailed me that he don't own the domain anymore and sent photos he took of the paper forms he filled, titled "domain cancellation" dating back from August 2017.
a Support Operator from One.com tells me the domain is expired since 11th of January 2018, and that I can't register it, she can only send Auth ID to the "email of the registrant". but according to their policy, the domain is well after it's expiry and redemption period.
he says he lost his old email that he used to register the domain, and that he might not be able to get access to the Auth ID.
I want to transfer it manually with a support operator to my registrar of choice. What can I do?
Here's the WHOIS response for the domain, note that there's no update and expiry dates.
whois: This information is subject to an Acceptable Use Policy. See https://www.nic.ch/terms/aup/ Domain name: example.li Holder of domain name: First Last Address Somewhere BE-1800 Brussel Belgium Technical contact: One.com Jacob Jensen Kalvebod Brygge 45 DK-1560 Copenhagen V Denmark Registrar: Ascio Technologies Inc. Danmark First registration date: 2007-05-30 DNSSEC:N Name servers: ns01.one.com ns02.one.com