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I have setup my eshop on Woocommerce and I am sending the invoices using Mailchimp automation and integration with Woocommerce.

Everything works fine with Cash on Delivery method. When a user makes an order they receive an Order Confirmation e-mail from Mailchimp.

The issue is when a user chooses Paypal checkout. Then they get all notifications from Paypal not from my website and this makes them ask all the time if I received their order and so.

Is there a way for users to get a Mailchimp confirmation when they check out with Paypal?

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PayPal does integrate with MailChimp, you need to setup their PayPal integration. But it only works with 1 MailChimp list, so check that first. If you have multiple lists then they suggest using Zapier. Also, you need to have a PayPal Business or Premier account.

If you have all that, the MailChimp instructions are here, along with all the links to get you setup.

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So I managed to solve this:

  • Log into your PayPal Business Account
  • Profile Settings then My Selling Tools
  • Website Payment Preferences -> Update

Here you need to edit the Return URL: you need to add the order received URL of your Website e.g.:

www.example.com/checkout/order-received

This way PayPal redirects to your website and after that the website sends a signal to MailChimp that the Order was completed. Then MailChimp sends the automated order confirmation e-mail.

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