There is a shared custom report in Google Analytics of this format:


4 persons from my team clicked at the link and tried to open it:

3 of them can see the page A Custom Report configuration was shared with you. with the button Create.

but the 4th (who certainly has more permissions) sees a loading screen and then gets redirected to his dashboard.

Do you have any idea what could be the issue?

ps. If i re-click the link, I still get the "create" page, although I have it created. So, the answer is not "maybe he has it already created".

  • 1
    Does the 4th person have multiple Google accounts? S/he could be logging into GA with wrong account. Oct 27 '17 at 22:55

Try sharing the template link on "custom reports" -->"actions"--->"Share".

The custom report needs to be shared. Sharing the dashboard itself will not include custom reports.

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