I have lost my administrative accessibility to my website under User Management in Google Analytics. I have discussed this with my webmaster, but he does not claim responsibility for it nor is he attempting to fix it.

How do I gain my administrative access to my account under User Management?

Also, I have somehow lost all my Google Analytics data over the years because of this. How do I retrieve it?

1 Answer 1


I had a similar issue in the pass, and was able to resolve it by contacting Google directly. Google sent me a specific file I had to update on the website to prove that I really owned it, then they granted me admin access to the account and I could recover previous data.

  • Where did you contact Google? Is there a contact page for this? Commented Aug 22, 2017 at 19:16
  • From the Analytics help pages, you should find a contact form.
    – DominiqueH
    Commented Aug 22, 2017 at 19:26

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