My emails get stuffed into spam folder. I havent sent it to anyone but myself.

MxToolbox displays 1 error:

dmarc   DNS Record not found

These are my namecheap configurations regarding dmarc, dkim and sfp:

TXT         _dmarc.example.com       v=DMARC1; p=quarantine; rua=mailto:[email protected]; ruf=mailto:[email protected]; adkim=r; aspf=r

TXT         dkim._domainkey.example.com     v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCCiQKBgQCWCxZvgXCarXM9zOX/uXn693UYIuaBkQQ0t7o/lLrbrsQcHqKolwLHAKbbsJnPvTLe5nOKqNt1CiF/0dq9NoTOVyrhaLK/d8SfXIuBbqj7e7eee1JLiadXROhhScb0940mYmql8LvwoSjZopWLN/c5z65o4ObW97y5XV6SSrzgXQIDAQAB

TXT                      @                 v=spf1 a mx ip4:IPHERE -all

I am not getting it, why does mxtoolbox think I don't have a dmarc record? Is there anything else I need to do to make dmarc operational?

  • What's the domain name in question? Commented May 28, 2017 at 14:45
  • I am not sure if I am allowed to make it public how incapable our company's developer team is :D I replaced it with example.com. Insert here whatever you want.
    – sanjihan
    Commented May 28, 2017 at 15:00
  • I read through the common problems with dmarc and didn't see anything obvious that applies to your case. My guess is that the DNS records just need time to propagate. Since you asked this question, did it start working? How long did you wait before trying? Commented Aug 16, 2017 at 10:12

2 Answers 2


According to Namecheap's documentation on TXT records:

Note: the domain name itself should not be included to the Host field.

Consequently, enter

  • dkim._domainkey instead of dkim._domainkey.example.com in your DKIM entry's "Host" field and
  • _dmarc instead of _dmarc.example.com in the respective field for DMARC.

I've had this issue with DMARC for my own site's DNS records with Namecheap—removing the domain name made the DMARC entry show up in the MxToolBox diagnostic.

  • I can confirm this works. I use "myprefix._domainkey" for DKIM record and just "_dmarc" for DMARC record. I used appmaildev.com/en/dkim to validate it works. Commented May 29, 2019 at 14:27

The domain name must not be appended to _dmarc or dkim._domainkey

  • 1
    Can you add a reason to this, or some sort of explanation or evidence? Commented Oct 17, 2017 at 21:05
  • See the above answer. I was able to confirm "_dmarc" worked. Commented May 29, 2019 at 14:27

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.