I'm running a webserver with CloudLinux installed on it. To make the server management a little easier, we've also installed cPanel on it. With the root account, accessing cPanel works. Connecting to the server, using the root account via ssh works.
I've then created a new user, let's call that user
alice, using cPanel and made checks at
CGI Privilege and
Shell Access. I didn't activate the
Unfortunately, this new user can't login to cPannel (to select for example, what PHP version should be running), nor to ssh using
When I login to the server, using my root account, I see, that cPanel created a folder
/home/alice/ containing amongst others a
public_html folder and so on, so it seams to have worked.
Are there other settings I need to enable in order to grant this user access to cPanel and ssh?