I must say I think Namecheap have told me something possibly not true as I have never come across this issue before. I admit it's been a few years since I've changed nameservers for a .net domain but alas something is definitely wrong somewhere.
I have been trying to change the nameservers of a .net domain through Namecheap for almost a week now. Every time I make the change, between 8-16 hours later namecheap will revert my custom setting back to their basic free name servers and my domain will remain pointing to their parking page. This has happened 3 times now.
I am trying to configure the Nameservers too:
Two other domains (.com/.co.uk) for the last 6 months have used the same nameservers through Namecheap without issue.
Speaking to Namecheap
After forcing the nameserver changes through their end, a LiveChat representative came back with the following:
Thank you for waiting. Indeed, the domain name xxx.co.uk is pointed to these nameservers. However, .co.uk and .net have different Registries. Once you point .co.uk domain name to vps284508.ovh.net nameservers, it cannot check whether there is Glue Record, as it .net Registry. Thus, you have managed to change the nameservers for xxx.co.uk. However, when you try to change the nameservers for .net domain name, it can check that the nameserver is not registered yet, that is why the nameservers are reverted after they were changed.
A glue record is the IP address of a nameserver held at the domain Registry. Glue records are required when you wish to set nameservers of a domain name to a hostname under the domain name itself. For example, to set the nameservers of example.com to "ns1.example.com" and "ns2.example.com", you would need to provide the glue records (i.e., the IP addresses) for "ns1.example.com" and "ns2.example.com", i.e., register nameservers with the example.com registrar.
Speaking to OVH (My host provider)
They have confirmed that in terms of server settings and plesk configuration everything appears to be without issue.
Very unusual as the .net registry do not do any checks, you/they should be able to change them without any errors at all.
.net is within Plesk then the DNS is correctly setup.
I am now at a loss, once again the changes are not going through, can anyone enlighten me? Thanks in adance.