Our old website on our old host did this...
When you load www.example.com
it quickly redirects you to www.example.com/main
.
We actually just setup a hosted shopping cart website.
We updated our registrar's DNS to point to the new hosts ns1
, ns2
, and ns3
. We configured the software on the hosted website to handle www.example.com
.
However when people go to www.mysite.com it doesn't go to the new site.
I still see the first page load from the old site, and then it quickly redirects www.example.com/main
. In our new site we don't have a /main
. So I see 404 not found.
Is there somewhere that I can instruct the browser to not use the cached pages?
The reason why I know this is the culprit is that all was solved when I cleared my browser's cache. However, our customers won't know to do this or would I want them to do this.
UPDATE I worked with the ecommerce hosting site and they did this...and it worked...
- They added a CNAME record that said www.mydomain.com "is and alias of" mydomain.com
- Updated SEO settings in the engine to: "redirect www to no www"