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I have an account on DreamHost with a domain name. I have a different account on DreamHost with hosting.

I'm struggling to find information on how to host the domain on the first account using the second account's hosting package.

When I try this, I'm met with an error: You can't add that domain: already in our system because the domain was registered with the same company as the selected hosting.

  • This is too broad. Can you tell us what you understand and do not understand so that we can help you without writing a book? ;-) If you are at a total loss, okay, we can understand that too. Cheers!! – closetnoc Oct 12 '16 at 1:33
  • I'm trying to host a domain through dreamhost, however when I try this, I'm met with "You can't add that domain: already in our system" because the domain was registered with the same company as the selected hosting – Ballard Oct 12 '16 at 1:36
  • Oh... I get it now! I am not familiar with any hosting company these days. Have you asked them?? – closetnoc Oct 12 '16 at 1:38
  • Unfortunately It's too early here to get a response apparently. We wanted to go live before 8am – Ballard Oct 12 '16 at 1:39
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    This really falls under the troubleshooting category, which we don't really do here, but I've clarified the question and reopened it. It's still a bit unclear as to what you mean by the domain was registered with the same company as the selected hosting, but it sounds like you'll need to remove the domain from the other hosting packing, and then point the DNS information to the account you're wanting to host the domain under. – dan Oct 12 '16 at 2:25
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You should be able to host the domain on a separate account than where the domain is registered. However if you are getting that specific error the domain is most likely set up to be hosted on another account already.

I would suggest submitting a ticket through your DreamHost panel here: https://panel.dreamhost.com/index.cgi?tree=support.msg&

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