Timeline for Does Google pull ratings from Google My Business and show rating in SERPs or only with Schema.org?
Current License: CC BY-SA 4.0
14 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jun 16, 2020 at 10:32 | history | edited | CommunityBot |
Commonmark migration
|
|
| Jan 30, 2019 at 0:02 | history | bounty ended | CommunityBot | ||
| Jan 23, 2019 at 16:39 | comment | added | Maximillian Laumeister♦ | @Trebor The important difference here is that review sites like Yelp collect user reviews on a leaf page about an entity separate from the site itself, versus your site which does not collect reviews on the site, and if it did it would be about the same entity the site represents, which starts to get hairy with Google's guidelines. | |
| Jan 23, 2019 at 16:36 | comment | added | Maximillian Laumeister♦ | @Trebor It is true that they all come from crawling on-site reviews (not necessarily schema markup always though). But Google only chooses to show rich snippets in search when they are from review sites. Google uses site reputation in their formula to prevent manipulation, and also crawls the page manually to make sure the reviews are there on-page. As I mentioned in my answer, review schema cannot be copied from other sites as it is against guidelines. So it is impossible to show your GMB rating on your site's result. | |
| Jan 23, 2019 at 14:49 | comment | added | Trebor | Yes @Maximillian, that is the question I'm asking. If none of the star ratings I see in the list ing SERPs (Not the side knowledge panel) are coming from GMB, then that means that every one of them come from someone adding schema.org markup. That seems counter to what Google is trying to accomplish given the potential of manipulation. I'd like more than just anecdotal evidence though one way or the other. | |
| Jan 22, 2019 at 4:26 | comment | added | Maximillian Laumeister♦ | @Trebor A side-panel star rating is a SERP star rating, technically speaking! Do you mean you'd like to see a rating on the result for your business' own website? If so, afaik there is no consistent way to achieve that without skirting guidelines. I've never seen GMB ratings in the search results list, only on the knowledge panel. I'm pretty sure they can't appear in the SERP list (unless maybe you get really weird and specific with your queries). | |
| Jan 22, 2019 at 2:28 | comment | added | Trebor | you are right. I didn't see that. Sorry. Still, I'd like to see a SERP star rating that matches GMB if Google indeed uses GMB ratings in the SERP list as opposed the side panel and a direct search of the company name. | |
| Jan 22, 2019 at 1:15 | comment | added | Maximillian Laumeister♦ | @Trebor The 1,994 reviews are Yelp reviews (they are shown on the Yelp SERP). The 791 reviews are Google My Business reviews, shown only on the knowledge panel. So it's totally true that the ratings are from different sources! | |
| Jan 22, 2019 at 1:08 | comment | added | Trebor | Compare the count of the number of reviews. The SERP shows almost 2,000 reviews while the GMB display shows substantially fewer at just under 800. | |
| Jan 22, 2019 at 0:32 | comment | added | Maximillian Laumeister♦ | @Trebor What exactly do you mean by "the number of ratings don't match with your example"? | |
| Jan 22, 2019 at 0:32 | comment | added | Trebor | Thanks @Maximillian. The number of ratings don’t match with your example. That tells me the ratings are from different sources. | |
| Jan 22, 2019 at 0:30 | vote | accept | Trebor | ||
| Jan 22, 2019 at 0:30 | |||||
| Jan 22, 2019 at 0:28 | vote | accept | Trebor | ||
| Jan 22, 2019 at 0:30 | |||||
| Jan 22, 2019 at 0:25 | history | answered | Maximillian Laumeister♦ | CC BY-SA 4.0 |