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visits member for 2 years, 8 months
seen Apr 15 at 14:39

May
8
comment What platform can I use to establish a users support forum?
Thanks for the great insight. By this time, we have established a forum site based on the phpBB engine (phpbb.com). It works fine, considering our tech-inclined audience, but many times I find myself "blessing" the interface for lack of customization and personalization options.
Aug
12
awarded  Student
Aug
12
comment What platform can I use to establish a users support forum?
... and you already got my rep!
Aug
12
awarded  Supporter
Aug
12
comment What platform can I use to establish a users support forum?
@paulmorriss - Make this an answer and I'll rep you!
Aug
12
comment What platform can I use to establish a users support forum?
@paulmorriss - thanks for the link! The first answer summarizes the available options and it seems like OSQA is where I should start.
Aug
12
comment What platform can I use to establish a users support forum?
@paulmorriss - thanks. Obviously, an open forum is where users are encouraged to participate and contribute by answering other user's questions. The staff are expected to participate as they are, well, staff, but the nature of this support channel is that it is less strict than the average customer support. Anyway, can you please point me to a SE clone platform that I can use?
Aug
11
asked What platform can I use to establish a users support forum?