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May
17
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May
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May
17
accepted Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
Perfect - thanks ever so much for your help. That article is very interesting and suggests that drop-off rate for the starting page should be very similar to the bounce rate if the tracking code is set up correctly and we're not tracking events. Mine are very different (19% vs 68%), which suggests something is not normal. At least I know that I'm not totally off the mark with my understanding! Thanks again.
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
toomanyairmiles - would you agree that a session that begins and ends after one page must begin and end on the starting page? Because a starting page is the first page that someone visits on the site? If so, a drop-off from the starting page is a drop-off after one page which makes it a bounce?
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
toomanyairmiles - I agree, but from what I can see, the starting page isn't necessarily the homepage...it appears that the starting page in the Visitors Flow report can be any page at all.
May
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comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
...(continued) So if someone drops off a starting page, whether it's because the session has timed out or they have left the site, then my understanding is that they've only visited one page, hence it would be a bounce? I know I must be wrong, but I'm still not able to see the flaw in my logic at the moment?!
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
toomanyairmiles - thanks again for your speedy response and your patience! I agree with and understand your statement that "a session timeout, having only visited one page is a bounce". Following from that logic, if a person only visits one page, then that page surely has to be the starting page? If they visit any other page during the session, it's no longer the starting page. If the session times out, it looks like a drop off and the next page they visit on the site is also a starting page....
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
Apologies - I think my latest question was confusing! I've broken my confusion down into the following questions. (1) does a session time-out count as a drop-off? (2) does a session time-out on the entry page count as a bounce? (3) is the starting page the same as the entry page? (4) does a session time-out on the starting page count as a drop-off and a bounce? Thanks!
May
17
comment Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?
Thanks toomanyairmiles! I'd like to check my understanding if that's ok? Is it the case that a session timing out on the starting page would count as a bounce but not a drop-off? Many thanks, Katie
May
17
asked Why doesn't visitor flow drop-off and bounce rate correlate in Google Analytics?