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GoDaddy has 24/7 phone support and if the issue is on there side, they likely can help resolve it. However I'm unsure of your operating system so this will be general advice. Try: Clearing your DNS Cache, resetting your FTP password and verify server IP Try using one of the following in the username field, substituting the appropriate variables ...


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You can prevent hacking to an extent however, nothing is perfect and there are always flaws in any system. Asking a question with such little detail prevents a comprehensive insightful answer. It's advisable to read up and practice Linux and PHP security concepts. However it's impossible to make your website "hackproof", you can make it "hack-resistant" ...


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You may have an anti-virus or firewall program (like McAfee or Norton's) on your computer that is interfering with the File Transfer. Try disabling that and see if it works.



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