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13

The simplest thing to do is employ a dead man's switch that sends vital information to someone that you trust, and have established an agreement with to carry on or conclude a select few of your affairs or ventures if something should render you unable to continue with them. In the simplest case, you have something set up to send an email to several people ...


8

How can I easily transfer ownership of a web property? There's more to ownership of a web property than merely being able to edit the content. As Su' indicates, you should learn to build sites that have an admin interface (either by rolling your own or using a CMS) so the clients can easily change content on their own unless they want to pay you to ...


7

Use AdWords my client center account. It's designed specifically for agencies to manage multiple clients. Here's the FAQ on MCC accounts, and here's how to create them.


7

Joey, you asked several questions there, some answers are going to be personal preference, some others I have done myself and think they might apply to you as well. So, here it goes: Deal with it The web changes. A lot. Work done several years ago cannot and should not apply today. I have no clue on how many work references you have, but assuming you are ...


6

It seems to me that you have nothing to lose in contacting your old client to see if they require work to be done to their website. You will achieve nothing by not asking and it could be profitable if you do. You don't have to be so blunt by saying "your site looks terrible", simply regaining contact and enquiring about work could be sufficient. You cannot ...


6

I can't think of a site that would not benefit from at least monthly content updates. I tend to go with a blog, or something much like a blog in most cases because I find that the informal nature of opinion / editorial articles helps build the bridge between clients and self publishing. I can not think of a single industry that does not have its own sort of ...


4

Still, this is enough to build websites for people. Well, it's (barely) enough to build static web sites for them. Unless your client's comfortable editing HTML, you need to additionally learn how to produce your sites such that they have some form of administrative interface. Whether that means using a development framework(some automatically generate ...


4

so that they are discouraged from mauling the content to their own contempt What makes you think you're even in a position to do this? I'm not sure I see what the issue is, other than that you're not letting go of the project; it's not your site. It sounds like you were contracted to build this in such a way that the client would be able to edit the ...


4

I've just started getting into hosting and am using WHMCS. You can find more info at http://www.whmcs.com/ You can put clients into it, separate by servers, keep track of products/services for each client, custom notes for the client or if they have multiple domains you can write notes for each domain on a client. It can automate a lot of things but If ...


4

Freshness may be also a factor, but I'm not sure just how much of a factor it is. However, I know that bigger sites rank better. And if you think about it, it makes sense because PageRank is based largely on links to a page. I think that the reason a lot of SEOs recommend having a blog is because having a bigger site matters in terms of the available ...


3

If it's not too complicated, you could make a "screenshot" of it and post that on the page. They can save the image, but not the actual text/content. Another small trick is placing a transparent div over it, disabling the right click for less tech advanced users. You could also make a getMeTheFile.php and use that to get the files. In that PHP file, check ...


3

... a company whose services and staff stay the same, and they have no news to speak of ... I believe this statement touches upon the larger problem of "why would anyone search for this" - potential customers couldn't possibly care less about a company's "about us" and "corporate hierarchy" details. Unless the company has products or services to ...


3

Get a reseller account and set up your clients using that (don't know if dreamhost offers those). That way you have control over their hosting but only have one bill to pay. You also can charge them for their hosting and either give them a really good deal or make yourself even more money. If someone's site starts using a lot of resources get them their own ...


2

I wouldn't worry too much about a sudden rush of traffic unless these products are going to be heavily promoted and marketed. Just having these products in Walmart won't create a mass amount of traffic quickly. And chances are the people that do find the products will visit the site at different times of the day, they all would visit at once. If you do end ...


1

I have to admit that I have not followed e-mail clients much over the years. However, I do not think that too many if any e-mail clients screen links, however any anti-spam and anti-virus software will. Generally, these e-mails are returned as an attachment in a text e-mail warning that there is a problem. Some anti-spam software will drop the e-mail ...


1

We have a site with a login area for customers to download documents that the client uploads for them. Got some 'sensitive' documents though that the client is forbidden from making available for download, but are allowed to display in the login area, provided the file can't be downloaded by the user. Unfortunately, at least if we are to assume that by ...


1

Generally when you write code or scripts for a client, you do so under an agreement. I would strongly advise consulting with an attorney before you dish out your software, so that you can agree with your client upon some terms -- distribution, usage, modification, resale, etc. -- and also terms for if the contract is breached. If your client DID follow your ...


1

As an alternative to osTicket, since you're running a software company which likely includes development also, I'd recommend taking a look at Jira. This offers an easy path for tracking and converting support issues (such as bugs) into project issues and tasks that can be assigned to individual staff or groups. For more on its features see: Jira Features ...


1

I would not use OSTicket for help desk if security is a concern. It's fine for simple support options but since you are developing software there is a PR cost to you if you use a tool that isn't up to standards or expectations. You want your users/customers to feel that you are a professional operation all the way around...short cutting on the web site can ...


1

I'm in a similar situation. I built a custom magento site for a client in 2009. I quit the agency I was working for and moved to the West Coast. He hired a very inexperienced webdev that didn't know magento but he knew Wordpress so he recreated the rest of the site in wordpress. The design is great but there are errors all over the place. I assumed he ...


1

Without knowing exactly what happened with your host, generally speaking there should never have been any loss of data - especially when the host is upgrading software they offer (which is usually the case w/ Horde). Regardless of the circumstance, if the host is going to upgrade/modify a portion of your hosting that could result in data loss, it is ...


1

You just need to link the account to your MCC. Copy user ID of the account you wanna link to, on the top right corner. Go to my client centre, beside +create account there is grey button called link existing accounts. Open that tab, copy and pastes the user ID, and request for access. Go back to the account you wanna link to, at the my account-account ...


1

Because @Mark W asked for some open source answers (well, at leas free), you have the following: phpcoin minibill gplhost But there is none like WHMCS


1

but I may well replace the site (it's a very generic domain) with a small site with content based on the keywords in the domain, so that can no way be construed as damaging, correct? Yes, that is damaging. They will be missing out anybody who would have found them through their website.


1

Domains I generally register the domains (with godaddy) initially and bill for them along with the site build. When I'm setting up email accounts (usually google apps) I move the domains into their own account (which is free and quick with gd!) so the client gets the reminder emails and the like. So long as you let them know to look out for the mails, ...


1

I really like Redmine for things like this. You set up each client as a project then you can have an ongoing (and easily searchable) wiki or timeline of events. It will hook into your VCS so you can even see code changes between clients and projects.


1

If you "stuff" all of your clients into one account will they get their own Control panel/Stats etc? I run a Design & Hosting company and am a reseller for EZPZHosting. £10 a month will get your a reseller account with WHMCS (billing/invoice system) and then you can resell hosting to your clients AND give them all the bells and whistles that John has ...


1

Like the other answer said, keep in mind that they (or someone they know) may have been the original developer. If it's really outdated the owner probably thinks the site isn't worth the trouble...it probably isn't winning them any business, and never did which would explain why it's been left in poor shape. Convincing them that a properly built site can win ...



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