Hot answers tagged analytics
Give them (read-only) access to the account. Anything less and some may be tempted to suspect that you're fudging the numbers. If they aren't able to handle analytics, make them nice powerpoints, but let them know they have access to the raw data anyway.
Where do people view the contact form? In a specific page or in lot of pages? After the submission do they see a thank you page? In that case you should use Funnel when creating an event. And you'll find reports under Conversions -> Goals -> Funnel Visualization. The other solution is to create a segment where you include all the people that converted ...
Can you give more details about what "isn't working"? If you right click, select "Inspect Element", select the "Console" tab and then copy paste any errors you see there into your question that would help. Also, is XXXXX.js something you wrote? What does it do? Since you mentioned asynchronously loading, have you tried adding the async attribute to the ...
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