4
votes
4answers
149 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
2
votes
1answer
25 views

Swapped 2 accounts domains on WHM, now both no longer work

I have 2 accounts with websites on my VPS - one had an old website, the other I was developing a new website on. When I had finished the new website I simply went to 'Modify Accounts' and swapped the ...
0
votes
1answer
42 views

When changing hosting, how to see files served from the new server

domain example.com is running on a server A. Then I changed host to the server B. Now when I open URL example.com, I still see the files from host A. But I want the files from host B.
2
votes
1answer
216 views

Does an SSL Certificate actually require a dedicated IP?

My web host which I have been with for at least going on 8 years now is requiring a dedicated IP address, which is $3.33/Month now for assigning a SSL Certificate with my web hosting package and ...
3
votes
2answers
99 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
1
vote
1answer
43 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
1
vote
2answers
29 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
4
votes
4answers
133 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
1
vote
2answers
56 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
4
votes
2answers
221 views

Ditch cPanel / WHM in favour of manual seup

We currently use cPanel / WHM on a reseller account but are looking at getting a dedicated server. My first thought was to duplicate this set up on the dedicated box to allow us to quickly create new ...
2
votes
1answer
2k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
2
votes
1answer
2k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
0
votes
1answer
490 views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
votes
1answer
74 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
1
vote
1answer
514 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
2
votes
3answers
93 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...
3
votes
1answer
88 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
2
votes
3answers
4k views

Accessing PHPMyAdmin via URL (without cPanel)

I am having issues accessing PHPMyAdmin from cPanel. It will not allow me to as I am logged in a root. I cannot seem to be able to make another account for cPanel either, and research indicates this ...
0
votes
2answers
504 views

Cannot log in to phpMyAdmin with users account: Get root override message

I am trying to access phpMyAdmin but I get: "You are logged in with the root, or reseller's password" message, even though I am logged in using the users account (not my root account). I have tried ...
0
votes
1answer
550 views

How to setup a failover using 2x shared hosting packages

I have purchased 2 shared hosting packages that are separated servers. I want to mirror these and setup a IP fail-over system, so when SiteA becomes unreachable then SiteB is used instead. It might ...
1
vote
2answers
544 views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
4
votes
2answers
179 views

Increase Servers folder depth limit for running scripts?

I have a CMS on my site that utilises TinyMCE (the WYSIWYG text editor). The issue is that TinyMCE cannot browse for files (example: images) on the web server. I get the error: Error 324 ...
1
vote
1answer
112 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
1
vote
2answers
292 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
2
votes
1answer
680 views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
3
votes
1answer
226 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
0
votes
2answers
638 views

I can't find my backup for the cpanel in whm/cpanel

The Problem: I have made a complete backup from the cpanel for the whole home folder. I have placed this folder in the default home directory. Thereafter, i tried to restore this file from the WHM, ...
1
vote
1answer
108 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
2
votes
2answers
199 views

Memcache alternative for cpanel hosting

Memcache is the best caching API for php, but it is not available on most of the hosting providers. Are there any alternatives to memcache which are available for most hosting providers(e.g. Godaddy)? ...
0
votes
1answer
88 views

Hide folder names or such?

Okay, I have a cpanel account with unmetered everything (pay a bit per month), so I wanna host my forum on it etc I have the domains as lets say money.com wordpress.com forum.com As I'll have to ...
1
vote
2answers
225 views

Connecting to my new server

I have bought the hosting and now I have successfully created a database and new user and I have enter phpmyadmin from cPanel to create database. Now everything is done. But where can I find ...
2
votes
1answer
602 views

how to restore email from only a full website backup?

I am in a helpless position right now..Till last month,I was hosting my website and email accounts with hostgator and everything was going fine till I decided to switch hosting for some services that ...
4
votes
4answers
20k views

Why am I getting cgi-sys/defaultwebpage.cgi coming up when I browse my webpage?

I've recently set up a website with a smaller hosting company. The plan has a dedicated IP. They sent me emails to say it's all set up, but now their support channels are all unresponsive even though ...
1
vote
2answers
72 views

Files uploaded to hosting account but DNS is not finding the new files

I got a new domain http://alfer-ks.com. I have upload files to the server using cPanel, but when I try to load the website, it just shows the cPanel default page, which shows that Apache is running ...
0
votes
1answer
2k views

Find IP address of hosting via cpanel?

Is it possible to tell the IP of the hosting space via cpanel? A client of a client has setup the domain and setup a sub domain (ie blog.domain.com). It's been hard work to get any kind of passwords ...
1
vote
2answers
738 views

How can I tell if I have root access to my server?

I have a website hosted in a web hosting service called Hosting24. I'd like to migrate to Liquidweb, and the guys at Liquidweb say they will handle the whole migration process for me which is good ...
1
vote
1answer
220 views

How to update DNS Zone for a static domain

I am running this site: www.thetechnofreaks.com on Wordpress. Recently I came across a plugin that claims to increase the page load efficiency of my site. the plugin details can be found here: ...
1
vote
2answers
1k views

Why is my subdomain not showing up?

I am hosting a website on Host Gator: http://www.flowerwood.com. It is working correctly. I also have a subdomain that I setup using cPanel called http://plants.flowerwood.com Right now I have a very ...
0
votes
1answer
197 views

cPanel bandwidth stat update frequency

The bandwidth stat in cPanel updates two or three times a day. Is it my host's settings or where can I see real time bandwidth usage stat?
3
votes
2answers
839 views

Open-Source cPanel alternative?

Are there any decent (i.e. stable and mature enough to use on paying clients) open-source alternatives to the cPanel web hosting control panel system? I'm fine with paying for it, but it must be ...
1
vote
1answer
630 views

Help deploying using Capistrano to HostGator

My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring ...
1
vote
2answers
5k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??