The ticket-system tag has no wiki summary.
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4answers
75 views
Help Desk Software with user groups and temporary ban function?
Does anyone know any Help Desk Software which allow you to create user groups / to mark/categorize specific users in some way / and to to ban specific users/e-mails (not user groups) for a specific ...
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0answers
9 views
Support ticket system that supports ticket rating and escalating by the user?
At the moment I am using osticket.
I am searching for a support ticket systems that supports:
I want that customers can rate the quality of the support, so that unsatisfied customers can be spotted ...
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0answers
513 views
Configuring osTicket to fetch mail from an email account
I'm trying to use osTicket to implement a ticketing system but I'm not able to fetch the mails from an email account even after configuring the host, port, user name and password.
