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2
votes
4answers
100 views

Help Desk Software with user groups and temporary ban function? [closed]

Does anyone know any Help Desk Software which allow you to create user groups / to mark/categorize specific users in some way / and to to ban specific users/e-mails (not user groups) for a specific ...
1
vote
2answers
875 views

Is osTicket secure/private enough

I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their ...
0
votes
0answers
2k views

Configuring osTicket to fetch mail from an email account

I'm trying to use osTicket to implement a ticketing system but I'm not able to fetch the mails from an email account even after configuring the host, port, user name and password.
2
votes
1answer
1k views

any open-souce system for online ticket sale?

Hi All: Is there any open source project that can be used to build a on-line ticket sales system, like: ticketmaster or eventbrite etc..? Thanks!
1
vote
2answers
548 views

Open-source trouble ticket system

I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which: 1) I can host it myself or it can be hosted by a third party (think Wordpress) 2) ...
0
votes
1answer
93 views

Looking for bug tracking software

I'm looking for a bug/issue tracking system that can: Integrate with lots of other services. Basecamp, Beanstalk, etc. Integrate popular CMSs, such as WordPress, so the client can enter a ticket ...
2
votes
2answers
59 views

For hosting resellers, what's a good F/OSS ticketing system?

Been thinking about starting a hosting company through a reseller plan. What's a good F/OSS ticketing system that: securely separates my potential customers (can't have them seeing each other's ...