1
vote
2answers
790 views

Is osTicket secure/private enough

I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their ...
0
votes
0answers
2k views

Configuring osTicket to fetch mail from an email account

I'm trying to use osTicket to implement a ticketing system but I'm not able to fetch the mails from an email account even after configuring the host, port, user name and password.
1
vote
2answers
538 views

Open-source trouble ticket system

I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which: 1) I can host it myself or it can be hosted by a third party (think Wordpress) 2) ...