The customer-service tag has no wiki summary.
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Steps when developing for multiple clients using Wordpress
I am very new to web development and I am currently learning the in's and out's of HTML, CSS, MySQL and PHP. I am working towards being able to design websites for other people.
I am just wondering ...
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Support ticket system that supports ticket rating and escalating by the user?
At the moment I am using osticket.
I am searching for a support ticket systems that supports:
I want that customers can rate the quality of the support, so that unsatisfied customers can be spotted ...
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Configuring osTicket to fetch mail from an email account
I'm trying to use osTicket to implement a ticketing system but I'm not able to fetch the mails from an email account even after configuring the host, port, user name and password.
