3
votes
2answers
237 views

User uses “mark as spam” to delete email

I want to ask, what would be the recommended procedure for dealing with users who used "mark as spam" button to just delete emails. Recently I have a user, who requested "password reset" email 3 ...
5
votes
3answers
210 views

What do big websites do about spam emails to the support department?

My website's support email address is starting to get a lot of spam emails to it, what do big companies do about this?