Tagged Questions

1
vote
2answers
426 views

Open-source trouble ticket system

I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which: 1) I can host it myself or it can be hosted by a third party (think Wordpress) 2) ...
1
vote
1answer
38 views

Looking for a support portal where users have a dedicated rep

I'm looking for a (hopefully) hosted app that would let me have my customers interact with customer support; but unlike Assistly or any of the million help desk apps out there, each user will have a ...