Customer Relationship Management (CRM) is a strategy for managing customer interaction. Sofware is often used as a tool to help implement CRM strategies. CRM software usually focus on front office tasks such as sales, marketing and customer service. Sometimes it is powered by business intelligence ...
We are building a system that track every user (logged in) actions, e.g. click, pageview, duration etc and store into a database. So all the user activities will be known and we are using them to ...
I need to find a solution for a client who wants to manage contacts regarding a large municipal building project. It definitely sounds like it is in the CRM space but there would be large portions of ...