cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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11
votes
2answers
7k views

How to grep (or find) on cPanel?

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I have been using a library directory and functions ...
6
votes
2answers
4k views

How can my site detect mobile phones and switch visitors to a mobile Domain?

My Question is that when user enter the website: http://www.example.com then they will just go to automatically to http://www.example.mobi how can i do this .. is their any technique behind that. ...
6
votes
4answers
32k views

Why am I getting cgi-sys/defaultwebpage.cgi coming up when I browse my webpage?

I've recently set up a website with a smaller hosting company. The plan has a dedicated IP. They sent me emails to say it's all set up, but now their support channels are all unresponsive even though ...
5
votes
3answers
256 views

How do aliases or redirects work?

Is it possible that I set-up a redirect of my store which is located at www.xyz.com/store to store.xyz.com . Do i have to buy a new domain name or is there any other way.
5
votes
5answers
226 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
5
votes
2answers
106 views

WordPress security checklists on cPanel

I'm installing WordPress on a shared cPanel hosting for blogging. I'm planning to install it in a folder under public_html, that is, public_html/myblog. I am using WordPress application installer ...
5
votes
1answer
504 views

How can I migrate Plesk to WHM efficiently

I need to transfer my account and all its details from Plesk to a newly created WHM account. So far, I have not been able to find an easy way to do this. I have multiple sites, with large databases ...
5
votes
1answer
303 views

Unable to locate phishing URL in CPanel file manager

I received an email from Google that there may be phishing pages on my website. Below are example URLs on my site which may be part of a phishing attack: ...
5
votes
1answer
471 views

When an add-on domain is created in cPanel it automatically generates a subdomain, why?

When I create an add-on domain in cPanel, a subdomain is automatically created. How does this affect the SEO of the website and does it also affect other websites that are hosted on the same ...
4
votes
2answers
2k views

Does an SSL Certificate actually require a dedicated IP?

My web host which I have been with for at least going on 8 years now is requiring a dedicated IP address, which is $3.33/Month now for assigning a SSL Certificate with my web hosting package and ...
4
votes
2answers
466 views

How to use the private and public keys?

I am new to ssl certificates, i wanted to learn about ssl certificates, and I generated private and public keys myself while logged into cpanel, I wonder how to use those and generate a secured ...
4
votes
4answers
198 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
4
votes
1answer
386 views

Allowing temporary access to cpanel for freelancer

I'm currently using a2hosting's cpanel on a shared hosting account. I'd like to temporarly give access to a freelance developper so he can upload some php files, csv files and create tables in my ...
4
votes
2answers
300 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
4
votes
3answers
13k views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
4
votes
2answers
384 views

Ditch cPanel / WHM in favour of manual setup

We currently use cPanel / WHM on a reseller account but are looking at getting a dedicated server. My first thought was to duplicate this set up on the dedicated box to allow us to quickly create new ...
4
votes
1answer
11k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
4
votes
1answer
30 views

DNS for a cPanel addon domain to resolve to a dedicated IP address?

I would like to know how to set the DNS of an addon domain in cPanel to resolve to its own dedicated IP address, not the IP address of cPanel parent domain.
4
votes
2answers
234 views

Increase Servers folder depth limit for running scripts?

I have a CMS on my site that utilises TinyMCE (the WYSIWYG text editor). The issue is that TinyMCE cannot browse for files (example: images) on the web server. I get the error: Error 324 ...
4
votes
3answers
359 views

Cloudflare in cPanel is it a no brainer?

I recently noticed a CloudFlare CDN service addon appear in my cPanel. I understand what a CDN is, but thought it was a more complicated process than the one-click solution that seems to be offered in ...
4
votes
2answers
340 views

cPanel PHP open_basedir warning to root directory - Any solution?

I am currently hosting a simple multi-tenancy service on cPanel shared hosting, where customers who signed up will have a subdomain, directory and a database dynamically assigned to them (via XMLAPI): ...
4
votes
1answer
243 views

CPanel - Wild card SSL - How to point *.domain.com to one root and sub.domain.com to another root

I have a wildcard (*.domain.com) SSL certificate installed on my CPanel server. I have domain.com configured to point to /domain.com as its document root and use this wildcard SSL certificate. I ...
4
votes
1answer
1k views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
4
votes
1answer
493 views

Using cPanel through company proxy/firewall keeps resetting login

It's really frustrating; my cPanel access keeps logging me out with an "IP address changed" message whenever I try to access it from a work computer. I'm assuming this maybe has something to do with ...
4
votes
1answer
512 views

having trouble installing a perl script

I am having trouble installing a perl script. I have upload it to the correct directory, when I say to install it by name I get the following error: Bad module name (ultravnc_repeater.pl) detected, ...
3
votes
2answers
483 views

Website is under maintenance - how to restrict access?

Currently, my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others? I hate stalkers.
3
votes
2answers
33 views

Are domain cPanel and hosting cPanel different?

My website has a cpanel at www.mysitename.com/cpanel. Now as far as I know this is the domain cPanel and I can only moderate things that are on that domain or the website on that domain. Now there is ...
3
votes
4answers
200 views

How to change document root of main domain in cPanel shared host?

I am in a shared host that I have basic cli access. Inside public_html/ I host several addon domains, each in its own dir. Is it possible to make my main domain's document root inside another folder ...
3
votes
2answers
2k views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...
3
votes
1answer
98 views

How to access root directory folder from public_html folder through the web using cPanel?

I am able to create folders in my root directory using cPanel. When I do so I would like to be able to access them from the public_html so that they are available on my website. However, I don't ...
3
votes
2answers
3k views

How do I prevent access to an add-on domain's root directory from main hosting domain name

I have an add-on domain in my cPanel website. The root directory for it is under the root of the hosting. How can I prevent access through the main domain? For example, addondomain.com is configured ...
3
votes
2answers
918 views

Open-Source cPanel alternative?

Are there any decent (i.e. stable and mature enough to use on paying clients) open-source alternatives to the cPanel web hosting control panel system? I'm fine with paying for it, but it must be ...
3
votes
1answer
99 views

Cloudlinux + CageFS + PHP Selector - how to update default php.ini for each PHP version or for each domain account?

My server runs Cloudlinux 5.11 with CageFS and PHP Selector. Default PHP version is 5.3. I have one account using PHP 5.3, one account using PHP 5.5, and one account using PHP 5.6. I'm trying to ...
3
votes
1answer
21 views

Why is my partial home directory backup is bigger than my full backup?

I just made two backups with cPanel. Both has .tar.gz extensions. One is home directory backup that is 134,2 MB. And the other is a full backup that is 67,4 MB. What causes the difference? Is it ...
3
votes
1answer
49 views

Server does not lookup www or other subdomains

I have some problems, and I think that it's related to DNS Records. I can't open my website by www. or access any sub-domain. These are my DNS settings: example.de. 14400 IN A ...
3
votes
1answer
82 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
3
votes
1answer
368 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
3
votes
2answers
319 views

Memcache alternative for cpanel hosting

Memcache is the best caching API for php, but it is not available on most of the hosting providers. Are there any alternatives to memcache which are available for most hosting providers(e.g. Godaddy)? ...
3
votes
2answers
2k views

How do I disable username prefixes on mySQL databases?

I know of the potential risks. The only "useful" thing I've been able to find after Google-ing is this, on the cPanel website, which has no context whatsoever. Does anyone know how to do this? My ...
3
votes
2answers
209 views

Google results show .info domain instead of .com

I am on shared hosting currently and i registered this account with a .info domain as the main domain.... say MyDomain.info . However, the site runs from MyDomain.com . This is a cpanel based ...
3
votes
2answers
29 views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
3
votes
1answer
303 views

with PHP: How to restrict access from one Addon domain to another?

With 000webhost (not with cPanel), whenever I add a new domain to my account, an entirely separate public_html is created and a separate FTP login. But with cPanel, all "addon domains" are created ...
3
votes
2answers
477 views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
3
votes
2answers
148 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
3
votes
1answer
103 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
3
votes
1answer
64 views

Pointing a parked subdomain to a real subdomain

I have two registered domains. Say the domains are originaldomain.com and parkeddomain.com. parkeddomain.com points to originaldomain.com. I also have a few subdomains in originaldomain.com, and I ...
3
votes
2answers
165 views

Turning off Webalizer and/or AW Stats

On our dedicated server, we have AW Stats and Webalizer both running. I see I can turn them off in WHM. We use Google Analytics, but also AW Stats sometimes. We never use Webzlier. My question is: ...
3
votes
1answer
934 views

CMS Made Simple: Why does home page return a 404 under www subdomain?

Anyone know why my homepage won't load with the www prefix. Links such as www.example.com/about-us will load fine but www.example.com returns a 404. Every page works including the home page ...
3
votes
0answers
21 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
3
votes
0answers
62 views

mod_ruid2 not working with apache 2.4.18

I thought I did good service to my server by upgrading everything to php 5.6, and apache 2.4.18 through the easyapache interface, but now, apache won't start. ! Executing custom hook ...