cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1
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2answers
31 views

Identifying file sending out spam emal

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
3
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0answers
40 views

When an addon domain is created it automatically generates a sub domain, why?

Why when i create an add-on domain in cpanel it automatically creates a sub domain and to further explore the question how does this affect the SEO of the site and sites that share the same hosting ...
1
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0answers
36 views

with PHP: How to restrict access from one Domain folder to another?

with 000webhost (NOT WITH CPANEL), whenever i add a new domain into my account, then absolutely separate public_html is created and a separate FTP login.. But with CPANEL, all addon domain domains ...
0
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1answer
26 views

Should I sub-domain my VPS name servers?

While trying to setup up my VPS, I came across the name server settings. Most of what I found online were regarding how to setup name servers, which advised something like ns1.mydomain.com and then ...
0
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0answers
14 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
1
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1answer
134 views

Default DNS records with WHMCS + cPanel/WHM + NetEarthOne

I use the billing system WHMCS to automatically send invoices and use it's auto-setup functions. My control panel is cPanel/WHM. I use NetEarthOne to resell domains. cPanel/WHM and NetEarthOne are ...
0
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0answers
19 views

Pointed my domain to new address, cannot now send or receive emails

I recently updated mydomain.com A record to point to a new ip and www.mydomain.com CNAME to a new address and now I can't send or receive emails. I have the mail.mydomain.com record still pointing to ...
1
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0answers
20 views

need help deciphering AWS options &/or server hosting recommendations [closed]

so, i've been having some trouble with my hosting company and feel it's probably time to start looking for a different home for me & my clients. problem is, i've been with this one solution for SO ...
5
votes
5answers
191 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
0
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0answers
14 views

How to setup an implicit FTPS encryption on cPanel server?

Currently my server is configured to use TLS encryption for FTP. It is explicit since it uses FTPES and on port 21. How can I switch to implicit FTPS that works on port 990? I'm using Pure_FTPd. I ...
0
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2answers
19 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
3
votes
2answers
3k views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
0
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0answers
12 views

CPanel: how to whitelist the access of the website? [duplicate]

I have to fix a website overloaded. The website doesn't load most times with a 503 error. I want to temporally stop it to everybody but me, so I want to deny all the IPs but mine. The server has ...
0
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0answers
16 views

cPanel latest visitors log configuration file path

I was trying to change the LogFormat for the Latest Visitors stats to report clients' real IPs, but I couldn't find a path for it. I've already modified the LogFormat in httpd.conf file and now the ...
0
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0answers
17 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
0
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0answers
12 views

I have a multisite and i want htaccess to only redirect https to one domain

I have trying to go around this for a while now. i cant seem to get it right i have a website with ssl installed for asingle domain sendsms.co.tz so i want that to redirect to https://sendsms.co.tz ...
0
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0answers
17 views

WHM postwwwacct not working

I am trying to get WHM to change the new user account's shell to rssh but its still giving the user cPanel jailshell. /usr/local/cpanel/scripts/postwwwacct #!/bin/bash chsh -s /usr/bin/rssh $user ...
1
vote
1answer
49 views

Redirect subdomain to www

I created a subdomain in cPanel and set it to redirect to the www version of my site. The redirecting works insofar as redirecting subdomain.example.com to www.example.com. But when a visitor ...
1
vote
1answer
83 views

Apache / cPanel document root for subdirectory

In cPanel, I'm aware how to set document roots for domains, but I'm trying to have different document roots for a domain depending on the subdirectory. URL | Document Root ...
0
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0answers
5 views

Need Help to stop Spam (Cake Php, external hosted website) [duplicate]

My company's website is currently getting spammed (1 email per second). The website itself is made using cakePHP and hosted externally. I am only able to access the cPanel through a website. I'm not ...
2
votes
2answers
48 views

Cron job running at 12.00 AM despite changing its time

I have only one cron configured in cPanel for WHMCS to run once per day at 12.00 AM. The cron sends daily activity logs to my email. A problem came up recently in which cron job activity logs sent ...
2
votes
1answer
346 views

How to point Google Apps subdomain to external websites?

I have registered for a domain in Google Apps. It is automatically registered with GoDaddy. I was wondering how can I make a subdomain point to my blog: blog.example.com => myname.blogspot.com ...
1
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2answers
602 views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
0
votes
2answers
140 views

Redirect cPanel url to something different

I have example.com which is the domain that hosts other domains. On cPanel normally you can get to the actual cPanel by visiting cpanel.hosteddomainA.com, hosteddomainA.com/cpanel or ...
1
vote
1answer
37 views

Changing cPanel Mail Directories

I want to change the e-mail address format used by the company I work for. Currently the format is firstname@domain.com and I would like to change that to firstname.lastname@domain.com. I have read ...
4
votes
1answer
95 views

How can I migrate Plesk to WHM efficiently

I need to transfer my account and all its details from Plesk to a newly created WHM account. So far, I have not been able to find an easy way to do this. I have multiple sites, with large databases ...
1
vote
1answer
47 views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
1
vote
2answers
63 views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
4
votes
2answers
167 views

cPanel PHP open_basedir warning to root directory - Any solution?

I am currently hosting a simple multi-tenancy service on cPanel shared hosting, where customers who signed up will have a subdomain, directory and a database dynamically assigned to them (via XMLAPI): ...
0
votes
1answer
35 views

Securing Linux Servers [closed]

I recently started hosting business and have several cPanel VPS and Dedicated Servers. Recently one of my cPanel Server root password was hacked and got back control after lots of trouble. Can any ...
1
vote
1answer
20 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
0
votes
1answer
41 views

Split Archive file in cPanel

Here I am trying to backing up my email data. When I create the zip, it is 8GB heavy file. My plan is to zip and transfer online to box. But box free account only allows 250mb per file. So I am ...
1
vote
1answer
258 views

Not receiving email sent from PHP mail() after cPanel migration?

I just moved my site example.com from one host to another by cPanel account backup and restore. Name servers are changed a few hours ago. info@example.com is hosted at Google apps with MX records ...
1
vote
1answer
63 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
1
vote
1answer
78 views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
1
vote
1answer
373 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
0
votes
1answer
103 views

Fatal PHP Data Objects (PDO) Error - But PDO is enabled?

I recently switched website hosts, however with the new hosts, we are encountering some PDO problems. Everything indicates that PDO is enabled on my server, however, when I test it through php, with a ...
2
votes
2answers
161 views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
1
vote
3answers
162 views

CloudFlare's cPanel plugin assigned new name servers for my domain - how do I make them use the old ones?

I deleted my domain in CloudFlare and recreated it using the CloudFlare plugin in cPanel, but CloudFlare gave me new nameservers that I should assign to my domain. The problem is that my registrar has ...
4
votes
2answers
125 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
0
votes
2answers
1k views

Problem with DNS: getting my host's default page with an error message

I bought a new website, and the company gave me another free domain name, so when I asked for the second they created it and they told me to change the DNS to look like the first one. It's been a ...
0
votes
3answers
499 views

Always redirecting to https without www

First off all, I have searched and read multiple posts in this form and other websites on this matter and tested everything. Unfortunately the trial and error has not yet payed off. I am OK with ...
6
votes
2answers
3k views

How can my site detect mobile phones and switch visitors to a mobile Domain?

My Question is that when user enter the website: http://www.example.com then they will just go to automatically to http://www.example.mobi how can i do this .. is their any technique behind that. ...
3
votes
2answers
121 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
0
votes
1answer
21 views

Why does cPanel not have the icon I'm looking for?

I want to forward all emails to a central address. For this I need to setup the default email address. My cpanel does not have the "Default Address" icon in the email section. Why it is not ...
0
votes
0answers
20 views

I am using PHPCake/cPanel/ HostGator/Win8 OS, How can I search for words/commands within many files at once? [duplicate]

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I am a beginner. So please be extra wordy with your ...
2
votes
1answer
25 views

Swapped 2 accounts domains on WHM, now both no longer work

I have 2 accounts with websites on my VPS - one had an old website, the other I was developing a new website on. When I had finished the new website I simply went to 'Modify Accounts' and swapped the ...
1
vote
1answer
515 views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...
2
votes
1answer
3k views

Error: You do not have permission to create subdomains of the server’s hostname

Attempting to add a subdomain to a client's WHM/cPanel VPS. Getting the error: There was a problem creating the sub-domain: You do not have permission to create subdomains of the server’s hostname.
0
votes
1answer
81 views

Why Can't I Add Google Font Families In cPanel Branding Editor?

I'm working on my own cPanel x3 theme. I've edited the stdheader.html file and have added this: <link href="https://fonts.googleapis.com/css?family=Dosis|Roboto+Condensed|Vollkorn" ...