cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

learn more… | top users | synonyms

1
vote
2answers
28 views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
1
vote
2answers
16 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
1
vote
2answers
67 views

Why is the HTTP version of this URL showing a different page than the HTTPS version?

I'm doing some consulting work for a web development company's client, and this problem has me completely stumped. The client has their Outlook setup to look at the url https://example.com/...
2
votes
1answer
14 views

Adding subdomain to another cPanel account

I have several cPanel accounts on my server (running Cloudlinux 5). I managed them using WHM. My current situation (replacing the real domain with example.com): Account A has an addon domain example....
1
vote
1answer
31 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
1
vote
1answer
16 views

Query value with chevrons sends 302 to /

When a special query value is typed in the URL, apache sends back a 302 redirect to root url (/). We're using CPanel and we owns the server. The apache virtualhost file wasn't touched and is managed ...
3
votes
1answer
32 views

Can I set memory limits on cpanel acounts

I have one account on my vps that is hogging more than it's fair share of memory. How can I limit that account's memory usage? Setting memory_limit in the php.ini? It appears as if this sets the ...
1
vote
1answer
19 views

How do I use WebHost Manager to change the nonsecure mail server

For my WHM I want to change the non secure incoming/outgoing server from mail.example.com to just example.com like the secure server settings is. Is this possible?
1
vote
1answer
87 views

How to setup an implicit FTPS encryption on cPanel server?

Currently my server is configured to use TLS encryption for FTP. It is explicit since it uses FTPES and on port 21. How can I switch to implicit FTPS that works on port 990? I'm using Pure_FTPd. I ...
1
vote
2answers
78 views

Granting a developer cPanel access but disabling downloads

I need to hire a dev to do some work on my site, however as it is a very large one and valueable at the same time, i don't want to risk a dev stealing the work and mechanisms behind it. I will need ...
2
votes
1answer
14 views

cPanel discrepancy between “total disk space used” & “quota limit used”

Shared hosting cPanel says: 10,564.19 MB total disk space used. 20,000.00 MB quota limit (4,084.34 MB used). These figures may not reflect recent changes to your account’s disk usage. ...
1
vote
1answer
71 views

Getting Error 550 “No such user here” when sending mail to my other domain

I have two hosting accounts, personaldomain.com and companydomain.com. Both have User level cPanel. Whenever I try to send email from personaldomain.com to any email address on companydomain.com, I ...
0
votes
1answer
27 views

Sending mail to a different domain

I have a wordpress website set up for a company on domain.com, with a contact form. The company already has mail set up on gmail, info@companyname.com. I want the contact form to send mail to the ...
0
votes
1answer
18 views

Unable to access shared server space with IP and modified host file (FTP is fine)

I've set up a new shared server space (standard LAMP stack). I've been able to FTP to it using the IP address, but cannot access it through the browser, eg: https://103.xxx.xx.xx/~username I get a ...
2
votes
1answer
54 views

cPanel clone into subdomain gives error “This site can’t be reached”

I'm trying to create a dev copy of a WordPress site by cloning the site to a subdomain dev.mydomain.com using Installatron in cPanel. The clone process seems to complete successfully, but when I try ...
2
votes
1answer
12 views

Is it possible to bookmark specific URLs within cPanel?

I would love to be able to bookmark certain cPanel URLs (or send them in an email to other users) however because cPanel embeds a session ID in the URL, I frequently get this error when attempting to ...
1
vote
1answer
5 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
4
votes
0answers
26 views

WHM cPanel Accounts Split DNS

I've dug around the web without much luck in finding a solution. Hopefully I can get some insight here. I have a VPS with a dedicated IP address running WHM. Let's say I have two cPanel accounts in ...
2
votes
1answer
38 views

What IP to use for a WHM/Cpanel site through Cloudflare for email fields?

I am using a cloud server to host my site with WHM/CPanel. Everything else is going great and I am proud of how well my site is working. Except nobody can sign up themselves because the email isn't ...
4
votes
1answer
11k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
1
vote
1answer
420 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
3
votes
2answers
54 views

Paper Lantern Theme Changed for Newly Transferred cPanel Account

I just transferred a cPanel account in from another server. Paper Lantern is the default cPanel theme for all my accounts. However, the "Paper Lantern" theme for this one new account looks like an old ...
2
votes
2answers
36 views

cPanel doesn't recognize IPv6 address in MySQLRemote

I need to input my IP on cPanel's MySQLRemote list of authorized addresses, and it says is invalid. When I go to http://whatismyipaddress.com/ or run ipconfig, it shows my IP address is as below: ...
3
votes
4answers
315 views

How to change document root of main domain in cPanel shared host?

I am in a shared host that I have basic cli access. Inside public_html/ I host several addon domains, each in its own dir. Is it possible to make my main domain's document root inside another folder ...
0
votes
0answers
20 views

CPanel Addon Domain Mapping and Search Engine Indexing-SEO

I have an main website within public_html.As the hosting provider allows multiple websites,i have created a folder mysite2.com in public_html. Now when i type mysite1.com/mysite2.com.Im shown my ...
3
votes
1answer
156 views

How to access root directory folder from public_html folder through the web using cPanel?

I am able to create folders in my root directory using cPanel. When I do so I would like to be able to access them from the public_html so that they are available on my website. However, I don't ...
1
vote
0answers
59 views

Cannot access WHM and SSH/root after a configuration in Host Access Control

I added my IP (like 172.32.1.0/255.255.255.0) to allow access for ssh, whm and cpanel in WHM -> Host Access Control. Then, I added all IP to deny access for them. However, after saved changes, I lost ...
1
vote
1answer
24 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
0
votes
1answer
119 views

How can I run a background PHP script on a hosting account like godaddy? [closed]

I need to run a PHP script 24x7 on the server I'll be hosting my website on (Probably Godaddy). The PHP script's job is to open a socket and wait for incoming connections. Once a connection is ...
1
vote
0answers
12 views

Sandbox a folder in linux / CPanel

Is it possible to entirely sandbox a folder on linux? This is because certain users will be able to upload any files they want to this folder and execute PHP scripts (which in turn can execute more ...
0
votes
1answer
11 views

Please clarify me about admin-ajax.php? [closed]

Someone know What is "admin-ajax.php" and its function and how it works. Please explain me if any one have fine description about it.
2
votes
1answer
252 views

Use GPG keys in cPanel?

So, the cPanel web hosting management console has a GnuPG Keys area, which allows you to create or import GPG/PGP keys. However, it doesn't seem that the server actually does anything with them once ...
1
vote
0answers
11 views

My new setup website Directs to /cgi-sys/defaultwebpage.cgi [duplicate]

I have many domains set up in cPanel. I just added a new website and it keeps directing me to /cgi-sys/defaultwebpage.cgi. Why?? Please can you explain why this is happening and how to solve it?
3
votes
1answer
175 views

Cloudlinux + CageFS + PHP Selector - how to update default php.ini for each PHP version or for each domain account?

My server runs Cloudlinux 5.11 with CageFS and PHP Selector. Default PHP version is 5.3. I have one account using PHP 5.3, one account using PHP 5.5, and one account using PHP 5.6. I'm trying to ...
2
votes
1answer
36 views

Subdomain showing incorrect content when going through HTTPS

I have a domain on my server called example.com and I set up a subdomain called links.example.com. Whenever I go to links.example.com, the domain is pointing to the same directory, even though in the ...
0
votes
0answers
10 views

Redirect old domain to new domain masking [duplicate]

HOW To Redirect www.OLDDOMAIN.com to www.NEWDOMAIN.com with masking.
4
votes
3answers
14k views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
0
votes
1answer
64 views

Pointed my domain to new address, cannot now send or receive emails

I recently updated mydomain.com A record to point to a new ip and www.mydomain.com CNAME to a new address and now I can't send or receive emails. I have the mail.mydomain.com record still pointing to ...
3
votes
1answer
331 views

with PHP: How to restrict access from one Addon domain to another?

With 000webhost (not with cPanel), whenever I add a new domain to my account, an entirely separate public_html is created and a separate FTP login. But with cPanel, all "addon domains" are created ...
3
votes
1answer
29 views

Why is my partial home directory backup is bigger than my full backup?

I just made two backups with cPanel. Both has .tar.gz extensions. One is home directory backup that is 134,2 MB. And the other is a full backup that is 67,4 MB. What causes the difference? Is it ...
1
vote
2answers
98 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or cpanel....
2
votes
0answers
19 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
1
vote
2answers
704 views

How to edit /etc/hosts file on WHM/cPanel

I need to add a domain/IP record to my hosts file on a CentOS box running WHM/cPanel, so that a domain which has no public DNS is routed to the correct IP address. I've done this on my macbook but I'...
2
votes
1answer
72 views

How can I stop WHMCS install folder from reinstalling every day?

I have WHMCS installed on a sub domain and I have followed the install steps listed on the WHMCS knowledgeable, including: When complete, delete the install folder from your web server and CHMOD ...
2
votes
1answer
26 views

Visiting website without nameservers

Context I am migrating a WordPress website from a Plesk server to a cPanel server. Before I change the nameservers to point to the new website, I would like to test that everything is ok (e.g., ...
12
votes
2answers
8k views

How to grep (or find) on cPanel?

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I have been using a library directory and functions ...
3
votes
2answers
34 views

Are domain cPanel and hosting cPanel different?

My website has a cpanel at www.mysitename.com/cpanel. Now as far as I know this is the domain cPanel and I can only moderate things that are on that domain or the website on that domain. Now there is ...
2
votes
1answer
145 views

any way I can fix this cphulk situation?

I should probably sue the cpanel guys right about now. The point is, I'm receiving all these strange messages in my logs about cphulk (brute force detection system) not being able to do its job of ...
2
votes
1answer
268 views

Default DNS records with WHMCS + cPanel/WHM + NetEarthOne

I use the billing system WHMCS to automatically send invoices and use it's auto-setup functions. My control panel is cPanel/WHM. I use NetEarthOne to resell domains. cPanel/WHM and NetEarthOne are ...
1
vote
1answer
64 views

Security issues with PHP with cPanel and shared hosting

if this is not the correct forum for this question please tell me! When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is ...