cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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45 views

When changing hosting, how to see files served from the new server

domain example.com is running on a server A. Then I changed host to the server B. Now when I open URL example.com, I still see the files from host A. But I want the files from host B.
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1answer
429 views

How to add DNS txt record in cpanel and what to name it?

I have a domain, where I have to add a DNS text change. More specifically, I have to do the following: "You should now create a DNS text record with the meta tag value shown below for the domain ...
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1answer
88 views

How to test a subdomain created with cPanel when using local hosts file entry for that subdomain

I'm using Wordpress and Vanilla to run a site with supporting forums. WP is the in the root folder and vanilla is in the sub-folder 'forum'. This works on my local machine with the following HOSTS ...
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1answer
76 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...
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1answer
138 views

Pointing a domain to a specific URL

Is it possible to point a URL to a specific page in cPanel? Say I have foobar.com and there's a page foobar.com/art. Now I also or artbar.com and I want to point it at foobar.com/art how would I do ...
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1answer
65 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
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2answers
694 views

Cannot log in to phpMyAdmin with users account: Get root override message

I am trying to access phpMyAdmin but I get: "You are logged in with the root, or reseller's password" message, even though I am logged in using the users account (not my root account). I have tried ...
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2answers
211 views

Redirecting www.foo.example.com to foo.example.com

I have a Cpanel web hosting account and have created a subdomain which redirects to an IP address of a different server (Windows IIS) by creating an A record. I don't have control of the Windows ...
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2answers
210 views

Check/Monitor Amount of SQL Queries per Hour [closed]

My website is hosted on a shared hosting and I'd like to know how much SQL queries it is using per hour. I tried to navigate through cPanel and I find nothing to check or monitor the amount of SQL ...
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2answers
888 views

I can't find my backup for the cpanel in whm/cpanel

The Problem: I have made a complete backup from the cpanel for the whole home folder. I have placed this folder in the default home directory. Thereafter, i tried to restore this file from the WHM, ...
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3answers
70 views

Web Email Configuration

I just created emails for my website from the cpanel. I then gave links to the cpanel webmail to each owner of the newly created mails. When they tried to login it returened invalid username and ...
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2answers
58 views

Is CPanel: SSL certificate installed correctly?

My web host said they installed an SSL certificate for me. On Cpanel, in the SSL tab, is has the following: SSL status Enabled CA certificate Not installed Is this what it should say ...
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2answers
124 views

URL need to ban at Apache server

I am need to ban this URL to visit my website, but don't know how should I do this? http://www.skywalkerltd.com/index.php/user-account/pay-per-click/view/66 I'm a new user of Cpanel 11 / Apache / ...
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1answer
2k views

Find IP address of hosting via cpanel?

Is it possible to tell the IP of the hosting space via cpanel? A client of a client has setup the domain and setup a sub domain (ie blog.domain.com). It's been hard work to get any kind of passwords ...
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1answer
609 views

Point naked URL to www in cPanel

Simply I am trying to do this: When a person types myurl.com it will convert into www.myurl.com and when person types www.myurl.com it stays www.myurl.com (mainly I want to do this for search engine ...
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1answer
122 views

When multiple developers use cPanel, can they get individual passwords that prevent them from uploading into each other's directories?

I have multiple developers working on my cPanel account simultaneously. I want to assign them individual directories to work. I would need to be able to secure other directories from the developers ...
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1answer
192 views

cpanel pipe default system mail account

In the cPanel forwarders option how to pipe a system default mail account? For example if the system username is sample and the domain name is example. Address to Forward: here a text box accepts ...
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0answers
9 views

Google is indexing URLs from another site and domain [on hold]

Google indexed my website with pages from another site, similar to the URLs below, though my website doesn't have these pages: mywebsite.com/index.php/component/content/category/87-tab2 ...
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1answer
26 views

Multiple domains under 1 IP, cPanel and mail black listing

This likely wont sound like the most elegant way of doing things, but in order to ask my question I need to explain how we currently have things set-up. The company I work for hosts a number of ...
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3answers
67 views

.htaccess is gone after uploading

My htaccess file is gone after uploading. I see it there for a minute or then it's gone. Even cPanel File Manager shows the same thing. Any idea how to fix it? The web host says the problem is on ...
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0answers
15 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
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0answers
19 views

Pointed my domain to new address, cannot now send or receive emails

I recently updated mydomain.com A record to point to a new ip and www.mydomain.com CNAME to a new address and now I can't send or receive emails. I have the mail.mydomain.com record still pointing to ...
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0answers
24 views

How to setup an implicit FTPS encryption on cPanel server?

Currently my server is configured to use TLS encryption for FTP. It is explicit since it uses FTPES and on port 21. How can I switch to implicit FTPS that works on port 990? I'm using Pure_FTPd. I ...
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0answers
12 views

CPanel: how to whitelist the access of the website? [duplicate]

I have to fix a website overloaded. The website doesn't load most times with a 503 error. I want to temporally stop it to everybody but me, so I want to deny all the IPs but mine. The server has ...
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0answers
21 views

cPanel latest visitors log configuration file path

I was trying to change the LogFormat for the Latest Visitors stats to report clients' real IPs, but I couldn't find a path for it. I've already modified the LogFormat in httpd.conf file and now the ...
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0answers
23 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
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0answers
20 views

I have a multisite and i want htaccess to only redirect https to one domain

I have trying to go around this for a while now. i cant seem to get it right i have a website with ssl installed for asingle domain sendsms.co.tz so i want that to redirect to https://sendsms.co.tz ...
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0answers
24 views

WHM postwwwacct not working

I am trying to get WHM to change the new user account's shell to rssh but its still giving the user cPanel jailshell. /usr/local/cpanel/scripts/postwwwacct #!/bin/bash chsh -s /usr/bin/rssh $user ...
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1answer
28 views

Should I sub-domain my VPS name servers?

While trying to setup up my VPS, I came across the name server settings. Most of what I found online were regarding how to setup name servers, which advised something like ns1.mydomain.com and then ...
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0answers
5 views

Need Help to stop Spam (Cake Php, external hosted website) [duplicate]

My company's website is currently getting spammed (1 email per second). The website itself is made using cakePHP and hosted externally. I am only able to access the cPanel through a website. I'm not ...
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0answers
20 views

I am using PHPCake/cPanel/ HostGator/Win8 OS, How can I search for words/commands within many files at once? [duplicate]

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I am a beginner. So please be extra wordy with your ...
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1answer
882 views

How to setup a failover using 2x shared hosting packages

I have purchased 2 shared hosting packages that are separated servers. I want to mirror these and setup a IP fail-over system, so when SiteA becomes unreachable then SiteB is used instead. It might ...