cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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2
votes
2answers
32 views

How do I configure Drupal so that is not in a subdirectory?

I loaded Drupal folder into public_html. All works fine. The site opens correctly, but only when I give full address including folder as IP:80/drupal. How do I use only IP:80 to access the website. I ...
1
vote
0answers
123 views

Subdomain pointing to wrong folder

I have an InMotion advanced dedicated server. I created a cPanel account and tried to create several subdomains there. I created and pointed multiple sub domains to a single folder public_html/mobile ...
1
vote
2answers
448 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
3
votes
1answer
64 views

Pointing a parked subdomain to a real subdomain

I have two registered domains. Say the domains are originaldomain.com and parkeddomain.com. parkeddomain.com points to originaldomain.com. I also have a few subdomains in originaldomain.com, and I ...
2
votes
2answers
946 views

cPanel email doesn't seem to work - error 550?

I am fairly new to the web hosting game, so bear with me :) Recently set up a VPS with cPanel and WHM. Everything is going well so far, I've created a user domain and transferred my website there, ...
1
vote
1answer
55 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
4
votes
1answer
1k views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
2
votes
2answers
1k views

Install Moodle to subdomain with Softaculous via cPanel

I installed Moodle to a directory with Softaculous. Since it doesn't allow installing to a subdomain, after installing it I created a subdomain and pointed the destination (of the subdomain) to the ...
1
vote
3answers
157 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
0
votes
2answers
266 views

Check/Monitor Amount of SQL Queries per Hour [closed]

My website is hosted on a shared hosting and I'd like to know how much SQL queries it is using per hour. I tried to navigate through cPanel and I find nothing to check or monitor the amount of SQL ...
0
votes
1answer
70 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
0
votes
1answer
127 views

When multiple developers use cPanel, can they get individual passwords that prevent them from uploading into each other's directories?

I have multiple developers working on my cPanel account simultaneously. I want to assign them individual directories to work. I would need to be able to secure other directories from the developers ...
1
vote
1answer
533 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
3
votes
1answer
368 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
0
votes
1answer
321 views

cPanel bandwidth stat update frequency

The bandwidth stat in cPanel updates two or three times a day. Is it my host's settings or where can I see real time bandwidth usage stat?
1
vote
1answer
481 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
3
votes
2answers
918 views

Open-Source cPanel alternative?

Are there any decent (i.e. stable and mature enough to use on paying clients) open-source alternatives to the cPanel web hosting control panel system? I'm fine with paying for it, but it must be ...
2
votes
1answer
2k views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
2
votes
1answer
629 views

Migrate email account from cPanel to a non control panel server

How to migrate my email account without losing any data, in cPanel you have a /etc folder with all the config file, but how I can migrate that from my cPanel to my dedicated server in my case with ...
2
votes
2answers
836 views

My cPanel login is being redirected. How can I resolve this?

I'm trying to get to cPanel to manage my website. When I type www.mydomain.com:2082 into the browser window, the request seems to be redirected. I made a screen-cast so I could slow down the changes ...
4
votes
1answer
243 views

CPanel - Wild card SSL - How to point *.domain.com to one root and sub.domain.com to another root

I have a wildcard (*.domain.com) SSL certificate installed on my CPanel server. I have domain.com configured to point to /domain.com as its document root and use this wildcard SSL certificate. I ...
1
vote
1answer
96 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
0
votes
1answer
48 views

Webserver insists on opening “blog1.php” instead of “index.php”

I'm at my wits' end. I have just ripped out a website and in the process of rebuilding everything. Previously, the 'home page' of the website is a blog, with the address ...
0
votes
1answer
95 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...
4
votes
1answer
493 views

Using cPanel through company proxy/firewall keeps resetting login

It's really frustrating; my cPanel access keeps logging me out with an "IP address changed" message whenever I try to access it from a work computer. I'm assuming this maybe has something to do with ...
1
vote
1answer
44 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
0
votes
1answer
352 views

Pointing a domain to a specific URL

Is it possible to point a URL to a specific page in cPanel? Say I have foobar.com and there's a page foobar.com/art. Now I also or artbar.com and I want to point it at foobar.com/art how would I do ...
2
votes
1answer
4k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
0
votes
1answer
385 views

Thatwe SSL123 Installation issue on CPanel, Invalid Certificate on Firefox

I have tried to install digital certificate on the CPanel, Everything giving success I have purchased and installed one Thawte SSL123 Certificate for domin dev.znda.net on Cpanel.Everything works ...
2
votes
3answers
106 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...
1
vote
1answer
35 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
1
vote
1answer
2k views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
votes
2answers
209 views

Google results show .info domain instead of .com

I am on shared hosting currently and i registered this account with a .info domain as the main domain.... say MyDomain.info . However, the site runs from MyDomain.com . This is a cpanel based ...
3
votes
1answer
103 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
1
vote
1answer
1k views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
3
votes
1answer
82 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
1
vote
1answer
147 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
0
votes
4answers
658 views

My wordpress site blacklisted as malware by Google

Two years ago I've built a small Wordpress site for a friend of mine, and some weeks ago I got a warning mail from my ISP, about a worldwide attack to Joomla, Wordpress... (well, more or less, it was ...
3
votes
2answers
164 views

Turning off Webalizer and/or AW Stats

On our dedicated server, we have AW Stats and Webalizer both running. I see I can turn them off in WHM. We use Google Analytics, but also AW Stats sometimes. We never use Webzlier. My question is: ...
0
votes
1answer
1k views

How to setup a failover using 2x shared hosting packages

I have purchased 2 shared hosting packages that are separated servers. I want to mirror these and setup a IP fail-over system, so when SiteA becomes unreachable then SiteB is used instead. It might ...
1
vote
2answers
2k views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
2
votes
1answer
350 views

Cpanel deleted subdomain now shows 500 error

I created a subdomain in cpanel and then decided that I actually didn't need it, so I deleted it using cpanel. Now when I navigate to that subdomain in my browser I get a 500 server error. If I try ...
1
vote
2answers
261 views

Connecting to my new server

I have bought the hosting and now I have successfully created a database and new user and I have enter phpmyadmin from cPanel to create database. Now everything is done. But where can I find ...
1
vote
1answer
289 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
0
votes
1answer
211 views

cpanel pipe default system mail account

In the cPanel forwarders option how to pipe a system default mail account? For example if the system username is sample and the domain name is example. Address to Forward: here a text box accepts ...
1
vote
2answers
81 views

Files uploaded to hosting account but DNS is not finding the new files

I got a new domain http://alfer-ks.com. I have upload files to the server using cPanel, but when I try to load the website, it just shows the cPanel default page, which shows that Apache is running ...
0
votes
2answers
60 views

Is CPanel: SSL certificate installed correctly?

My web host said they installed an SSL certificate for me. On Cpanel, in the SSL tab, is has the following: SSL status Enabled CA certificate Not installed Is this what it should say ...
0
votes
1answer
834 views

How to take off .html from domain.com/page.html

I am using cPanel to build a website and I am not sure how to take the .html or .php file extension off my webpages. Usually I will use a python framework and I do the routing manually but I am not ...
2
votes
1answer
96 views

Setting up multiple domains on one Cpanel account

I set up an account on Cpanel for a domain "abc.com". However, if I wanted to point the A record for "def.com" to abc's existing account, what changes would I have to make server side? I'm aware that ...
1
vote
1answer
324 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...