cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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19 views

Locking subdomain document root folder name (cpanel)

I have moved the document root on one of my domains to serve content from RAM and as a result, the Time to First Byte on average dropped 10ms when I tested my server from the other end of North ...
2
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1answer
774 views

Registered domain on GoDaddy, pointed to Cloudflare - cannot Addon domain to my hosting

My goal: Buy domain on Godaddy, point it to Cloudflare nameservers, utilize Cloudflare functionality, and serve the content from my existing hosting provider. The Problem: Adding the domain in my ...
2
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0answers
72 views

Not able to access public_html images from application deployed in tomcat

I an using cpanel at server ther I have deployed my application on tomcat7 to deploy a java war file. I have saved images on public_html folder likepublic_html/img/image1.jpg My problem is I am unable ...
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2answers
261 views

Connecting to my new server

I have bought the hosting and now I have successfully created a database and new user and I have enter phpmyadmin from cPanel to create database. Now everything is done. But where can I find ...
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3answers
181 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
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2answers
2k views

Why is my subdomain not showing up?

I am hosting a website on Host Gator: http://www.flowerwood.com. It is working correctly. I also have a subdomain that I setup using cPanel called http://plants.flowerwood.com Right now I have a very ...
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2answers
16 views

Does suspending an account allows access to CPanel?

I have a CPanel reseller account, and I want to suspend a site because it was hacked, but I want to know if will be available to site owner to restore it.
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2answers
24 views

Uploading a website when FTP ports are banned

I'm a student living in a dormitory. My dormitory banned all FTP related ports. I'm designing websites but I don't know how to upload them without a FTP client or SSH. Is there anyway to upload it? ...
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2answers
222 views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
1
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1answer
24 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
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1answer
1k views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
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1answer
44 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
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2answers
1k views

How can I tell if I have root access to my server?

I have a website hosted in a web hosting service called Hosting24. I'd like to migrate to Liquidweb, and the guys at Liquidweb say they will handle the whole migration process for me which is good ...
1
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1answer
208 views

Is there anyway I can check the load time of a webpage in cpanel?

I found that sometimes my website is slow, and I suspect that this is the web host's problem. But the web host insists on that the website is fast. The problem, I suspect, is that the website is fast ...
1
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1answer
25 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
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1answer
122 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
1
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1answer
560 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
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1answer
424 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
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2answers
2k views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
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2answers
172 views

core.* files eating up server space (~50MB)

I'm renting server space from someone and, upon logging in my control panel after quite sometime, noticed an abnormal spike (~50MB) in the disk usage. Upon investigating, I found a lot of core.* files ...
1
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1answer
146 views

will main domains be more seo friendly than subdomains?

Web hosting providers offer services such as hosting multiple domains in one account. Then my concern is about seo friendliness. say the main domain of my account is maindomain.com on which I have ...
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2answers
3k views

Website hacked, cpanel password not encrypted?

Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is ...
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1answer
246 views

How does CPanel create subdomains?

I obviously know how to create subdomains via CPanel but does anyone know what exact method CPanel uses to achieve this?
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2answers
32 views

How to access addon domain on cPanel hosting via URL when the root hosting domain is hosted on another host

I've GoDaddy cPanel hosting account. The main domain is registered with GoDaddy and I've cPanel hosting. Main domain is hosted on other host and using other host's nameserver. I'm trying to add addon ...
1
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1answer
16 views

Query value with chevrons sends 302 to /

When a special query value is typed in the URL, apache sends back a 302 redirect to root url (/). We're using CPanel and we owns the server. The apache virtualhost file wasn't touched and is managed ...
1
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1answer
65 views

Security issues with PHP with cPanel and shared hosting

if this is not the correct forum for this question please tell me! When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is ...
1
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1answer
50 views

Change main domain name in cPanel

Is it possible to change main domain name? I added a new domain name as addon domain, but the problem now is that the site isn't working on the new domain but when I enter the existing, there shows a ...
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2answers
98 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or cpanel....
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2answers
118 views

Identifying the file sending out spam email

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
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2answers
313 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
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1answer
328 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
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2answers
1k views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
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2answers
60 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The question:...
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1answer
55 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
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2answers
72 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
1
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1answer
44 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
1
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1answer
2k views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
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3answers
377 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
1
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1answer
292 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
1
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1answer
336 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
1
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1answer
123 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
1
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2answers
126 views

Full password not required to access password protected directory?

I password protected a directory in cPanel. When I went to access the page in my browser, I accidentally hit backspace on the password before I hit enter. Surprisingly, the page still loaded. I played ...
1
vote
1answer
972 views

Email forward to Exchange

We have a linux Webserver and one of our clients wants us to host their email only, not their site itself. NetworkSolutions manages the domain name. They want us to get their incoming mail and have it ...
1
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1answer
439 views

Enabling/disabling proftpd accounts with PHP and WHM

I have a VPS with WHM/CPanel which is being used just by me. It's utilizing proftpd. I'd like to, via a PHP script, disable/enable a specific FTP account. I've done this by having PHP call a bash ...
1
vote
2answers
1k views

Use Addon domain within login name for FTP account in cPanel

Let's say I have a cPanel (version 11.30.6 (build 3), cPanel Pro 1.0 (RC1)) shared hosting account for myDomain.com. I also have several other "Addon" domain names on this account, each with their ...
1
vote
1answer
485 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
1
vote
1answer
878 views

Help deploying using Capistrano to HostGator

My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring ...
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2answers
6k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??
1
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1answer
5 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
1
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1answer
19 views

How do I use WebHost Manager to change the nonsecure mail server

For my WHM I want to change the non secure incoming/outgoing server from mail.example.com to just example.com like the secure server settings is. Is this possible?