cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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91 views

Identifying the file sending out spam email

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
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2answers
212 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
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1answer
276 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
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1answer
1k views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...
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2answers
1k views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
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2answers
58 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
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1answer
54 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
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2answers
70 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
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1answer
44 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
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3answers
298 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
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1answer
279 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
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1answer
312 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
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2answers
4k views

Why curl SSL disable CURL?

I saw this in cpanel whm on Exhaustive Options List CurlSSL [More Info ↑] This option will make the following changes to your profile prior to the build: Disables: Curl Why? Which ...
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1answer
117 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
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2answers
125 views

Full password not required to access password protected directory?

I password protected a directory in cPanel. When I went to access the page in my browser, I accidentally hit backspace on the password before I hit enter. Surprisingly, the page still loaded. I played ...
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1answer
916 views

Email forward to Exchange

We have a linux Webserver and one of our clients wants us to host their email only, not their site itself. NetworkSolutions manages the domain name. They want us to get their incoming mail and have it ...
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1answer
430 views

Enabling/disabling proftpd accounts with PHP and WHM

I have a VPS with WHM/CPanel which is being used just by me. It's utilizing proftpd. I'd like to, via a PHP script, disable/enable a specific FTP account. I've done this by having PHP call a bash ...
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2answers
1k views

Use Addon domain within login name for FTP account in cPanel

Let's say I have a cPanel (version 11.30.6 (build 3), cPanel Pro 1.0 (RC1)) shared hosting account for myDomain.com. I also have several other "Addon" domain names on this account, each with their ...
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1answer
468 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
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1answer
300 views

cPanel bandwidth stat update frequency

The bandwidth stat in cPanel updates two or three times a day. Is it my host's settings or where can I see real time bandwidth usage stat?
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1answer
827 views

Help deploying using Capistrano to HostGator

My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring ...
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2answers
6k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??
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1answer
15 views

How to completely purge shared hosting account through cpanel?

I have a shared hosting account that I was using to check out various web applications (the account came with scriptaculo.us scripts that made for easy installation). In the end I had installed about ...
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1answer
182 views

How to find all files by a certain modified date in cpanel?

Let's say you have been hacked and you found one file and now have an estimated time of what files to look for to clean the site. This is quite a mission on a large site. Is there any way or tools ...
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1answer
146 views

Warning: session_start(): open(/tmp/sess_b825aec484a83d8c0edb0e08db897ec1, O_RDWR) failed: Disk quota exceeded (122)

I am getting this warning of disk quota on my website. I have searched a lot. Every where they say its due to the insufficient space. I checked through cpanel, the total space allotted is showing 40 ...
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1answer
36 views

cPanel - How to change FTP home directory in Centos 6

I have created one Linux centOS 6 instance in Amazon EC2 and installed cPanel on it and started running my websites there. The issue I face is when I try to FTP to the instance with following config ...
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1answer
46 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
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1answer
189 views

Redirect subdomain to www

I created a subdomain in cPanel and set it to redirect to the www version of my site. The redirecting works insofar as redirecting subdomain.example.com to www.example.com. But when a visitor ...
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1answer
142 views

Apache / cPanel document root for subdirectory

In cPanel, I'm aware how to set document roots for domains, but I'm trying to have different document roots for a domain depending on the subdirectory. URL | Document Root ...
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1answer
70 views

Changing cPanel Mail Directories

I want to change the e-mail address format used by the company I work for. Currently the format is firstname@domain.com and I would like to change that to firstname.lastname@domain.com. I have read ...
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1answer
93 views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
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1answer
534 views

Not receiving email sent from PHP mail() after cPanel migration?

I just moved my site example.com from one host to another by cPanel account backup and restore. Name servers are changed a few hours ago. info@example.com is hosted at Google apps with MX records ...
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1answer
362 views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
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3answers
277 views

CloudFlare's cPanel plugin assigned new name servers for my domain - how do I make them use the old ones?

I deleted my domain in CloudFlare and recreated it using the CloudFlare plugin in cPanel, but CloudFlare gave me new nameservers that I should assign to my domain. The problem is that my registrar has ...
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1answer
800 views

is it possible to do a cpanel to cpanel folder copy on the same server without downloading on home pc?

Is it possible to copy a folder from a cpanel account to another cpanel account without first downloading to home pc ? I have some issues with the upload speed of my internet connection so i prefer ...
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1answer
297 views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
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1answer
523 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
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1answer
243 views

How to change cPanel URL? Example: mydomain.com/cpanel

I want to change my website's cPanel URL/path for security reasons. I have a VPS with shell root access, running centOS 6.5 64-bit. I want to change cPanel path for my website on the VPS to be ...
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1answer
224 views

Forward subdomain to a new URL but retain the URL entered by the user - Bigrock

I have my static website hosted on bigrock.com.. (xyz.com). I recently created a webapp which I am hosting on Amazon AWS. I wanted my subdomain sub.xyz.com to be redirected to the app deployed on AWS. ...
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1answer
222 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
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2answers
451 views

DNS created and pointed to new IP, but showing a blank page - do I have to redirect it using .htaccess?

How would I go about configuring my web server to handle a domain that's already configured using DNS to then redirect it to a folder? My friend pointed his domain forum.example.com to my forums at: ...
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1answer
1k views

How can I check memory usage for each cPanel account?

Currently I have 4 cPanel accounts running on my VPS. I need to check the memory (RAM) usage for each account on the VPS to identify which of them is using high resources in order to ban. I opened the ...
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1answer
88 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
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1answer
33 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
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1answer
1k views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
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1answer
69 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
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1answer
144 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
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4answers
2k views

Create subdomains via C-Panel or via domain registrar?

I am a novice, so excuse me if it sounds dummy. I read a few similar questions on this topic here but they did not answer my question. I have a personal website, hosted with C-panel control panel. ...
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2answers
420 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
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2answers
1k views

C-panel mail goes into spam instead of inbox in gmail [duplicate]

Possible Duplicate: How could I prevent my mail from being recognized as spam? I have c-panel vps server. I have created a domain on the same server, but when I send mail through webmail to ...