cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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24 views

Uploading a website when FTP ports are banned

I'm a student living in a dormitory. My dormitory banned all FTP related ports. I'm designing websites but I don't know how to upload them without a FTP client or SSH. Is there anyway to upload it? ...
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2answers
206 views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
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1answer
24 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
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1answer
1k views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
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1answer
44 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
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2answers
1k views

How can I tell if I have root access to my server?

I have a website hosted in a web hosting service called Hosting24. I'd like to migrate to Liquidweb, and the guys at Liquidweb say they will handle the whole migration process for me which is good ...
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1answer
206 views

Is there anyway I can check the load time of a webpage in cpanel?

I found that sometimes my website is slow, and I suspect that this is the web host's problem. But the web host insists on that the website is fast. The problem, I suspect, is that the website is fast ...
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1answer
23 views

Can I upgrade my cPanel or File Manager on Shared Hosting?

I'm using hostgator shared hosting which uses cPanel. The version of cPanel is very old and so is both the file manager and wysiwyg editor. I would like to upgrade them. How can I upgrade them to new ...
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1answer
116 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
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1answer
535 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
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1answer
383 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
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2answers
2k views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
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171 views

core.* files eating up server space (~50MB)

I'm renting server space from someone and, upon logging in my control panel after quite sometime, noticed an abnormal spike (~50MB) in the disk usage. Upon investigating, I found a lot of core.* files ...
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1answer
145 views

will main domains be more seo friendly than subdomains?

Web hosting providers offer services such as hosting multiple domains in one account. Then my concern is about seo friendliness. say the main domain of my account is maindomain.com on which I have ...
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2answers
3k views

Website hacked, cpanel password not encrypted?

Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is ...
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1answer
245 views

How does CPanel create subdomains?

I obviously know how to create subdomains via CPanel but does anyone know what exact method CPanel uses to achieve this?
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1answer
57 views

Security issues with PHP with cPanel and shared hosting

if this is not the correct forum for this question please tell me! When one has an account on a shared server host running cPanel, the account runs in a jailed environment where access to files is ...
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1answer
42 views

Change main domain name in cPanel

Is it possible to change main domain name? I added a new domain name as addon domain, but the problem now is that the site isn't working on the new domain but when I enter the existing, there shows a ...
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2answers
80 views

best apache log file permissions on cpanel server

In an effort to protect my site from bad bots including ridiculous hackers that can login to the server, I want to secure access_log and error_log as much as possible without breaking apache or ...
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2answers
112 views

Identifying the file sending out spam email

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
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2answers
268 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
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1answer
313 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
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2answers
1k views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
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2answers
60 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
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1answer
55 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
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2answers
71 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
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1answer
44 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
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1answer
2k views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
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3answers
360 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
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1answer
289 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
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1answer
324 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
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1answer
123 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
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2answers
126 views

Full password not required to access password protected directory?

I password protected a directory in cPanel. When I went to access the page in my browser, I accidentally hit backspace on the password before I hit enter. Surprisingly, the page still loaded. I played ...
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1answer
956 views

Email forward to Exchange

We have a linux Webserver and one of our clients wants us to host their email only, not their site itself. NetworkSolutions manages the domain name. They want us to get their incoming mail and have it ...
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1answer
433 views

Enabling/disabling proftpd accounts with PHP and WHM

I have a VPS with WHM/CPanel which is being used just by me. It's utilizing proftpd. I'd like to, via a PHP script, disable/enable a specific FTP account. I've done this by having PHP call a bash ...
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2answers
1k views

Use Addon domain within login name for FTP account in cPanel

Let's say I have a cPanel (version 11.30.6 (build 3), cPanel Pro 1.0 (RC1)) shared hosting account for myDomain.com. I also have several other "Addon" domain names on this account, each with their ...
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1answer
481 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
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1answer
859 views

Help deploying using Capistrano to HostGator

My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring ...
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2answers
6k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??
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1answer
5 views

Local domain being automatically added to DNS records… why?

I'm trying to set up Office365 for my website's DNS through cPanel, but cPanel is adding the local domain to the CNAME (and other) values I'm setting. eg When I specify the value for the ...
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1answer
16 views

How to completely purge shared hosting account through cpanel?

I have a shared hosting account that I was using to check out various web applications (the account came with scriptaculo.us scripts that made for easy installation). In the end I had installed about ...
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1answer
380 views

How to find all files by a certain modified date in cpanel?

Let's say you have been hacked and you found one file and now have an estimated time of what files to look for to clean the site. This is quite a mission on a large site. Is there any way or tools ...
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2answers
556 views

How to edit /etc/hosts file on WHM/cPanel

I need to add a domain/IP record to my hosts file on a CentOS box running WHM/cPanel, so that a domain which has no public DNS is routed to the correct IP address. I've done this on my macbook but ...
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1answer
200 views

Warning: session_start(): open(/tmp/sess_b825aec484a83d8c0edb0e08db897ec1, O_RDWR) failed: Disk quota exceeded (122)

I am getting this warning of disk quota on my website. I have searched a lot. Every where they say its due to the insufficient space. I checked through cpanel, the total space allotted is showing 40 ...
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1answer
42 views

cPanel - How to change FTP home directory in Centos 6

I have created one Linux centOS 6 instance in Amazon EC2 and installed cPanel on it and started running my websites there. The issue I face is when I try to FTP to the instance with following config ...
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1answer
68 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
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1answer
380 views

Redirect subdomain to www

I created a subdomain in cPanel and set it to redirect to the www version of my site. The redirecting works insofar as redirecting subdomain.example.com to www.example.com. But when a visitor ...
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1answer
82 views

Changing cPanel Mail Directories

I want to change the e-mail address format used by the company I work for. Currently the format is firstname@domain.com and I would like to change that to firstname.lastname@domain.com. I have read ...
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1answer
108 views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
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1answer
615 views

Not receiving email sent from PHP mail() after cPanel migration?

I just moved my site example.com from one host to another by cPanel account backup and restore. Name servers are changed a few hours ago. info@example.com is hosted at Google apps with MX records ...