cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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3answers
117 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
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2answers
1k views

Why is my subdomain not showing up?

I am hosting a website on Host Gator: http://www.flowerwood.com. It is working correctly. I also have a subdomain that I setup using cPanel called http://plants.flowerwood.com Right now I have a very ...
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1answer
41 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
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2answers
726 views

How can I tell if I have root access to my server?

I have a website hosted in a web hosting service called Hosting24. I'd like to migrate to Liquidweb, and the guys at Liquidweb say they will handle the whole migration process for me which is good ...
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1answer
36 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
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2answers
169 views

How to set restrictions on my website?

Currently my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others ? I hate stalkers.
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1answer
2k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
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2answers
470 views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
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2answers
118 views

core.* files eating up server space (~50MB)

I'm renting server space from someone and, upon logging in my control panel after quite sometime, noticed an abnormal spike (~50MB) in the disk usage. Upon investigating, I found a lot of core.* files ...
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2answers
3k views

Website hacked, cpanel password not encrypted?

Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is ...
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1answer
157 views

Is there anyway I can check the load time of a webpage in cpanel?

I found that sometimes my website is slow, and I suspect that this is the web host's problem. But the web host insists on that the website is fast. The problem, I suspect, is that the website is fast ...
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1answer
30 views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
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1answer
51 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
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1answer
77 views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...
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2answers
93 views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
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2answers
28 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
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1answer
43 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
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1answer
136 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
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2answers
55 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
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1answer
36 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
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1answer
83 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
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3answers
203 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
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1answer
174 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
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1answer
165 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
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2answers
2k views

Why curl SSL disable CURL?

I saw this in cpanel whm on Exhaustive Options List CurlSSL [More Info ↑] This option will make the following changes to your profile prior to the build: Disables: Curl Why? Which ...
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1answer
107 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
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2answers
108 views

Full password not required to access password protected directory?

I password protected a directory in cPanel. When I went to access the page in my browser, I accidentally hit backspace on the password before I hit enter. Surprisingly, the page still loaded. I played ...
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1answer
660 views

Email forward to Exchange

We have a linux Webserver and one of our clients wants us to host their email only, not their site itself. NetworkSolutions manages the domain name. They want us to get their incoming mail and have it ...
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1answer
384 views

Enabling/disabling proftpd accounts with PHP and WHM

I have a VPS with WHM/CPanel which is being used just by me. It's utilizing proftpd. I'd like to, via a PHP script, disable/enable a specific FTP account. I've done this by having PHP call a bash ...
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2answers
936 views

Use Addon domain within login name for FTP account in cPanel

Let's say I have a cPanel (version 11.30.6 (build 3), cPanel Pro 1.0 (RC1)) shared hosting account for myDomain.com. I also have several other "Addon" domain names on this account, each with their ...
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2answers
5k views

how can I change cpanel default page to index.php / index.html

I have created a new domain and uploaded index.html to public directory. but it isnt displaying and cpanel default page is displaying instead. how can I change the same??
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1answer
215 views

Error: You do not have permission to create subdomains of the server’s hostname

Attempting to add a subdomain to a client's WHM/cPanel VPS. Getting the error: There was a problem creating the sub-domain: You do not have permission to create subdomains of the server’s hostname.
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1answer
19 views

is it possible to do a cpanel to cpanel folder copy on the same server without downloading on home pc?

Is it possible to copy a folder from a cpanel account to another cpanel account without first downloading to home pc ? I have some issues with the upload speed of my internet connection so i prefer ...
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1answer
19 views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
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1answer
26 views

How to change cPanel URL? Example: mydomain.com/cpanel

I want to change my website's cPanel URL/path for security reasons. I have a VPS with shell root access, running centOS 6.5 64-bit. I want to change cPanel path for my website on the VPS to be ...
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1answer
50 views

Forward subdomain to a new URL but retain the URL entered by the user - Bigrock

I have my static website hosted on bigrock.com.. (xyz.com). I recently created a webapp which I am hosting on Amazon AWS. I wanted my subdomain sub.xyz.com to be redirected to the app deployed on AWS. ...
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1answer
58 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
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2answers
135 views

DNS created and pointed to new IP, but showing a blank page - do I have to redirect it using .htaccess?

How would I go about configuring my web server to handle a domain that's already configured using DNS to then redirect it to a folder? My friend pointed his domain forum.example.com to my forums at: ...
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1answer
398 views

How can I check memory usage for each cPanel account?

Currently I have 4 cPanel accounts running on my VPS. I need to check the memory (RAM) usage for each account on the VPS to identify which of them is using high resources in order to ban. I opened the ...
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1answer
59 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
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1answer
31 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
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1answer
463 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
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1answer
108 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
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4answers
1k views

Create subdomains via C-Panel or via domain registrar?

I am a novice, so excuse me if it sounds dummy. I read a few similar questions on this topic here but they did not answer my question. I have a personal website, hosted with C-panel control panel. ...
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2answers
286 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
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2answers
614 views

C-panel mail goes into spam instead of inbox in gmail [duplicate]

Possible Duplicate: How could I prevent my mail from being recognized as spam? I have c-panel vps server. I have created a domain on the same server, but when I send mail through webmail to ...
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2answers
70 views

Files uploaded to hosting account but DNS is not finding the new files

I got a new domain http://alfer-ks.com. I have upload files to the server using cPanel, but when I try to load the website, it just shows the cPanel default page, which shows that Apache is running ...
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2answers
1k views

cPanel - Moving mails to another host

I need to transfer about 20 addon domains and their email accounts to a new host, where I already have some sites, mail accounts, databases etc.. For some reason, I think that my best bet is to ...
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1answer
219 views

How to update DNS Zone for a static domain

I am running this site: www.thetechnofreaks.com on Wordpress. Recently I came across a plugin that claims to increase the page load efficiency of my site. the plugin details can be found here: ...
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1answer
361 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...