cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1answer
31 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
1
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1answer
83 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
0
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1answer
425 views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
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1answer
72 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
1
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1answer
464 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
2
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3answers
92 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...
3
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1answer
88 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
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4answers
407 views

My wordpress site blacklisted as malware by Google

Two years ago I've built a small Wordpress site for a friend of mine, and some weeks ago I got a warning mail from my ISP, about a worldwide attack to Joomla, Wordpress... (well, more or less, it was ...
4
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1answer
143 views

CPanel - Wild card SSL - How to point *.domain.com to one root and sub.domain.com to another root

I have a wildcard (*.domain.com) SSL certificate installed on my CPanel server. I have domain.com configured to point to /domain.com as its document root and use this wildcard SSL certificate. I ...
2
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3answers
3k views

Accessing PHPMyAdmin via URL (without cPanel)

I am having issues accessing PHPMyAdmin from cPanel. It will not allow me to as I am logged in a root. I cannot seem to be able to make another account for cPanel either, and research indicates this ...
2
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2answers
474 views

How to easily delete all email forwarders in cPanel?

I know that I can import a list of email forwarders using CPanel, but how can I delete a list? I want to manage 300+ addresses - as a membership list for my organization. I want to be able to delete ...
3
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1answer
61 views

Pointing a parked subdomain to a real subdomain

I have two registered domains. Say the domains are originaldomain.com and parkeddomain.com. parkeddomain.com points to originaldomain.com. I also have a few subdomains in originaldomain.com, and I ...
2
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1answer
323 views

Migrate email account from cPanel to a non control panel server

How to migrate my email account without losing any data, in cPanel you have a /etc folder with all the config file, but how I can migrate that from my cPanel to my dedicated server in my case with ...
0
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1answer
59 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
0
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2answers
437 views

Cannot log in to phpMyAdmin with users account: Get root override message

I am trying to access phpMyAdmin but I get: "You are logged in with the root, or reseller's password" message, even though I am logged in using the users account (not my root account). I have tried ...
3
votes
2answers
94 views

Turning off Webalizer and/or AW Stats

On our dedicated server, we have AW Stats and Webalizer both running. I see I can turn them off in WHM. We use Google Analytics, but also AW Stats sometimes. We never use Webzlier. My question is: ...
0
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1answer
504 views

How to setup a failover using 2x shared hosting packages

I have purchased 2 shared hosting packages that are separated servers. I want to mirror these and setup a IP fail-over system, so when SiteA becomes unreachable then SiteB is used instead. It might ...
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2answers
470 views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
0
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2answers
169 views

Redirecting www.foo.example.com to foo.example.com

I have a Cpanel web hosting account and have created a subdomain which redirects to an IP address of a different server (Windows IIS) by creating an A record. I don't have control of the Windows ...
1
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3answers
203 views

Spam problem through cPanel

On a new website, I publicly display an email address, contact@domain.com. Then I set up an email forwarder in my hostmonster cPanel, so that if the public email address ever became spam ridden then ...
1
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1answer
174 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
2
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1answer
85 views

Setting up multiple domains on one Cpanel account

I set up an account on Cpanel for a domain "abc.com". However, if I wanted to point the A record for "def.com" to abc's existing account, what changes would I have to make server side? I'm aware that ...
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1answer
165 views

Changing MySQL password in WHM

When resetting an account password in WHM, I get a checkbox with this option: "Sync MySQL password with account password." If an account has multiple MySQL databases, what password is it going to ...
1
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1answer
177 views

cPanel Distorted w/ 401 Error on CSS/Images

This is very strange behavior. My cPanel is looking very distorted when I log in from mydomain.com/cpanel but is fine if logged in through <server ip>/cpanel. When I use Chrome to check for errors ...
4
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2answers
179 views

Increase Servers folder depth limit for running scripts?

I have a CMS on my site that utilises TinyMCE (the WYSIWYG text editor). The issue is that TinyMCE cannot browse for files (example: images) on the web server. I get the error: Error 324 ...
2
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2answers
411 views

cPanel email doesn't seem to work - error 550?

I am fairly new to the web hosting game, so bear with me :) Recently set up a VPS with cPanel and WHM. Everything is going well so far, I've created a user domain and transferred my website there, ...
1
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1answer
108 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
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2answers
2k views

Why curl SSL disable CURL?

I saw this in cpanel whm on Exhaustive Options List CurlSSL [More Info ↑] This option will make the following changes to your profile prior to the build: Disables: Curl Why? Which ...
1
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2answers
118 views

core.* files eating up server space (~50MB)

I'm renting server space from someone and, upon logging in my control panel after quite sometime, noticed an abnormal spike (~50MB) in the disk usage. Upon investigating, I found a lot of core.* files ...
0
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1answer
54 views

cpanel notification of due time

Suppose that I'm a host re-seller and I need the cpanel to notify me that some of my clients' host plans are due. Is there any feature in cpanel to notify me on certain dates? For example 10 days ...
1
vote
4answers
1k views

Create subdomains via C-Panel or via domain registrar?

I am a novice, so excuse me if it sounds dummy. I read a few similar questions on this topic here but they did not answer my question. I have a personal website, hosted with C-panel control panel. ...
0
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2answers
59 views

Creating a Template Like System in cPanel

I am creating a medium sized website using cPanel and their File Manager system and the majority of my pages are going to be the same with a different title and content section and I wanted to see if ...
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2answers
286 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
0
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1answer
316 views

How to take off .html from domain.com/page.html

I am using cPanel to build a website and I am not sure how to take the .html or .php file extension off my webpages. Usually I will use a python framework and I do the routing manually but I am not ...
0
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2answers
147 views

Check/Monitor Amount of SQL Queries per Hour [closed]

My website is hosted on a shared hosting and I'd like to know how much SQL queries it is using per hour. I tried to navigate through cPanel and I find nothing to check or monitor the amount of SQL ...
1
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0answers
1k views

index.html redirecting to cgi-sys/defaultwebpage.cgi

This problem has been persisting over the last couple of days. I thought I fixed it Friday only to get in on Monday morning and see that cPanel is still giving me issues. On Friday, all incoming ...
2
votes
2answers
58 views

If C-Panel Indexing Manager sets a folder to “No Indexing” can it be crawled by a webcrawler?

People are able to view directories / folders on my site right now. So, they could go to mysite.com/images and see the full index. To prevent this, C-Panel offers an option to set a directory / ...
4
votes
1answer
201 views

Allowing temporary access to cpanel for freelancer

I'm currently using a2hosting's cpanel on a shared hosting account. I'd like to temporarly give access to a freelance developper so he can upload some php files, csv files and create tables in my ...
2
votes
1answer
628 views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
2
votes
1answer
214 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
4
votes
1answer
716 views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
0
votes
1answer
137 views

will main domains be more seo friendly than subdomains?

Web hosting providers offer services such as hosting multiple domains in one account. Then my concern is about seo friendliness. say the main domain of my account is maindomain.com on which I have ...
0
votes
2answers
605 views

I can't find my backup for the cpanel in whm/cpanel

The Problem: I have made a complete backup from the cpanel for the whole home folder. I have placed this folder in the default home directory. Thereafter, i tried to restore this file from the WHM, ...
1
vote
1answer
107 views

Best Automatic Backup Solution Options?

I have a VPS with WiredTree.com in which I have access to WHM. I'm looking for a good backup solution where I can do the following things Backups both the Database and Files Allow me access to the ...
2
votes
2answers
192 views

Memcache alternative for cpanel hosting

Memcache is the best caching API for php, but it is not available on most of the hosting providers. Are there any alternatives to memcache which are available for most hosting providers(e.g. Godaddy)? ...
0
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3answers
65 views

Web Email Configuration

I just created emails for my website from the cpanel. I then gave links to the cpanel webmail to each owner of the newly created mails. When they tried to login it returened invalid username and ...
0
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1answer
88 views

Hide folder names or such?

Okay, I have a cpanel account with unmetered everything (pay a bit per month), so I wanna host my forum on it etc I have the domains as lets say money.com wordpress.com forum.com As I'll have to ...
0
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2answers
115 views

Redirect cPanel url to something different

I have masterdomain.com which is the domain that hosts other domains. On cPanel normally you can get to the actual cPanel by visiting cpanel.hosteddomainA.com, hosteddomainA.com/cpanel or ...
0
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2answers
58 views

Is CPanel: SSL certificate installed correctly?

My web host said they installed an SSL certificate for me. On Cpanel, in the SSL tab, is has the following: SSL status Enabled CA certificate Not installed Is this what it should say ...
1
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2answers
3k views

Website hacked, cpanel password not encrypted?

Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is ...