cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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2
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2answers
214 views

Memcache alternative for cpanel hosting

Memcache is the best caching API for php, but it is not available on most of the hosting providers. Are there any alternatives to memcache which are available for most hosting providers(e.g. Godaddy)? ...
1
vote
1answer
43 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
1
vote
2answers
40 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
2
votes
2answers
63 views

If C-Panel Indexing Manager sets a folder to “No Indexing” can it be crawled by a webcrawler?

People are able to view directories / folders on my site right now. So, they could go to mysite.com/images and see the full index. To prevent this, C-Panel offers an option to set a directory / ...
2
votes
2answers
2k views

Configuring A Subdomain (cPanel) - www works, subdomain on it's own doesn't

I've created a sub domain on my website using cPanel at test.mydomain.com, and this created a folder in my main 'www' directory called test. In this folder is a folder called cgi-bin, and it seems to ...
1
vote
2answers
60 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
4
votes
4answers
147 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
0
votes
2answers
271 views

Help with cron syntax

I need to setup a cronjob on my webhost. The documentation for my webapp reads as follows: you will need to create following cronjob: /public_html/cake/console/cake -app /public_html/app ...
1
vote
2answers
205 views

DNS created and pointed to new IP, but showing a blank page - do I have to redirect it using .htaccess?

How would I go about configuring my web server to handle a domain that's already configured using DNS to then redirect it to a folder? My friend pointed his domain forum.example.com to my forums at: ...
1
vote
1answer
101 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
2
votes
1answer
280 views

Upgrading Apache 2.2 to Apache 2.4 [closed]

I'm planning to upgrade Apache 2.2 running on my centOS 6.5 server to Apache 2.4, Does the new Apache version worth the update?
2
votes
3answers
5k views

Accessing PHPMyAdmin via URL (without cPanel)

I am having issues accessing PHPMyAdmin from cPanel. It will not allow me to as I am logged in a root. I cannot seem to be able to make another account for cPanel either, and research indicates this ...
2
votes
2answers
20 views

How do I configure Drupal so that is not in a subdirectory?

I loaded Drupal folder into public_html. All works fine. The site opens correctly, but only when I give full address including folder as IP:80/drupal. How do I use only IP:80 to access the website. I ...
1
vote
0answers
72 views

Subdomain pointing to wrong folder

I have an InMotion advanced dedicated server. I created a cPanel account and tried to create several subdomains there. I created and pointed multiple sub domains to a single folder public_html/mobile ...
1
vote
2answers
309 views

Problem uploading files, access denied via cPanel, while not in FTP

I have problem with uploading my files via cPanel but it works by FileZilla (FTP). It was said: upload canceled: VIRUS DETECTED (Access Denied, ERROR). I have tried uploading files via cPanel using ...
2
votes
2answers
212 views

How to set restrictions on my website?

Currently my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others ? I hate stalkers.
3
votes
1answer
63 views

Pointing a parked subdomain to a real subdomain

I have two registered domains. Say the domains are originaldomain.com and parkeddomain.com. parkeddomain.com points to originaldomain.com. I also have a few subdomains in originaldomain.com, and I ...
2
votes
2answers
512 views

cPanel email doesn't seem to work - error 550?

I am fairly new to the web hosting game, so bear with me :) Recently set up a VPS with cPanel and WHM. Everything is going well so far, I've created a user domain and transferred my website there, ...
1
vote
1answer
47 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
4
votes
1answer
808 views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
2
votes
2answers
880 views

Install Moodle to subdomain with Softaculous via cPanel

I installed Moodle to a directory with Softaculous. Since it doesn't allow installing to a subdomain, after installing it I created a subdomain and pointed the destination (of the subdomain) to the ...
1
vote
3answers
118 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
0
votes
2answers
168 views

Check/Monitor Amount of SQL Queries per Hour [closed]

My website is hosted on a shared hosting and I'd like to know how much SQL queries it is using per hour. I tried to navigate through cPanel and I find nothing to check or monitor the amount of SQL ...
0
votes
1answer
62 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
0
votes
1answer
117 views

When multiple developers use cPanel, can they get individual passwords that prevent them from uploading into each other's directories?

I have multiple developers working on my cPanel account simultaneously. I want to assign them individual directories to work. I would need to be able to secure other directories from the developers ...
1
vote
1answer
222 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
3
votes
1answer
250 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
0
votes
1answer
221 views

cPanel bandwidth stat update frequency

The bandwidth stat in cPanel updates two or three times a day. Is it my host's settings or where can I see real time bandwidth usage stat?
1
vote
1answer
393 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
3
votes
2answers
870 views

Open-Source cPanel alternative?

Are there any decent (i.e. stable and mature enough to use on paying clients) open-source alternatives to the cPanel web hosting control panel system? I'm fine with paying for it, but it must be ...
2
votes
1answer
803 views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
2
votes
1answer
409 views

Migrate email account from cPanel to a non control panel server

How to migrate my email account without losing any data, in cPanel you have a /etc folder with all the config file, but how I can migrate that from my cPanel to my dedicated server in my case with ...
2
votes
2answers
587 views

My cPanel login is being redirected. How can I resolve this?

I'm trying to get to cPanel to manage my website. When I type www.mydomain.com:2082 into the browser window, the request seems to be redirected. I made a screen-cast so I could slow down the changes ...
4
votes
1answer
165 views

CPanel - Wild card SSL - How to point *.domain.com to one root and sub.domain.com to another root

I have a wildcard (*.domain.com) SSL certificate installed on my CPanel server. I have domain.com configured to point to /domain.com as its document root and use this wildcard SSL certificate. I ...
1
vote
1answer
68 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
0
votes
1answer
46 views

Webserver insists on opening “blog1.php” instead of “index.php”

I'm at my wits' end. I have just ripped out a website and in the process of rebuilding everything. Previously, the 'home page' of the website is a blog, with the address ...
0
votes
1answer
68 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...
4
votes
1answer
435 views

Using cPanel through company proxy/firewall keeps resetting login

It's really frustrating; my cPanel access keeps logging me out with an "IP address changed" message whenever I try to access it from a work computer. I'm assuming this maybe has something to do with ...
1
vote
1answer
37 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
0
votes
1answer
101 views

Pointing a domain to a specific URL

Is it possible to point a URL to a specific page in cPanel? Say I have foobar.com and there's a page foobar.com/art. Now I also or artbar.com and I want to point it at foobar.com/art how would I do ...
2
votes
1answer
2k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
0
votes
1answer
277 views

Thatwe SSL123 Installation issue on CPanel, Invalid Certificate on Firefox

I have tried to install digital certificate on the CPanel, Everything giving success I have purchased and installed one Thawte SSL123 Certificate for domin dev.znda.net on Cpanel.Everything works ...
2
votes
3answers
96 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...
2
votes
1answer
3k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
1
vote
1answer
31 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
1
vote
1answer
110 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
0
votes
1answer
627 views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
votes
2answers
200 views

Google results show .info domain instead of .com

I am on shared hosting currently and i registered this account with a .info domain as the main domain.... say MyDomain.info . However, the site runs from MyDomain.com . This is a cpanel based ...
3
votes
1answer
90 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
1
vote
1answer
644 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...