cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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2
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1answer
38 views

Cannot restore account from cpmove backup

I hope some one can point me in the right direction here, I am trying to move a Cpanel account from a dedicated server to a small VPS however when I try to restore the account on the destination VPS I ...
0
votes
2answers
3k views

Problem with DNS: getting my host's default page with an error message

I bought a new website, and the company gave me another free domain name, so when I asked for the second they created it and they told me to change the DNS to look like the first one. It's been a ...
0
votes
1answer
26 views

CPanel Users transfer, but don't show up in WHM

I'm having an unusual issue with WHM. I experienced issues with a server that is currently running WHM, so I setup a new one and used the transfer tool to migrate accounts over. For some reason ...
0
votes
2answers
245 views

Redirecting www.foo.example.com to foo.example.com

I have a Cpanel web hosting account and have created a subdomain which redirects to an IP address of a different server (Windows IIS) by creating an A record. I don't have control of the Windows ...
0
votes
1answer
65 views

How can I restrict access to JSON data such that users cannot access it directly with their browser, but the JavaScript can still get it?

I have a JSON file which is storing some information, and another JavaScript file which show those information on the page... How can I do something that visitors of my website can't see the JSON ...
3
votes
1answer
48 views

Server does not lookup www or other subdomains

I have some problems, and I think that it's related to DNS Records. I can't open my website by www. or access any sub-domain. These are my DNS settings: example.de. 14400 IN A ...
0
votes
1answer
33 views

Subdomain redirect to website.com/wp-signup.php?new=example after multisite - WordPress

I have a question and I hope that someone can help me! I have a Website powered by WordPress with some articles and I wanted to make a Network, so a multisite installation. I followed the steps that ...
1
vote
1answer
148 views

Warning: session_start(): open(/tmp/sess_b825aec484a83d8c0edb0e08db897ec1, O_RDWR) failed: Disk quota exceeded (122)

I am getting this warning of disk quota on my website. I have searched a lot. Every where they say its due to the insufficient space. I checked through cpanel, the total space allotted is showing 40 ...
0
votes
5answers
171 views

.htaccess is gone after uploading

My htaccess file is gone after uploading. I see it there for a minute or then it's gone. Even cPanel File Manager shows the same thing. Any idea how to fix it? The web host says the problem is on ...
1
vote
1answer
46 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
0
votes
2answers
66 views

Multiple domains under 1 IP, cPanel and mail black listing

This likely wont sound like the most elegant way of doing things, but in order to ask my question I need to explain how we currently have things set-up. The company I work for hosts a number of ...
2
votes
1answer
92 views

CPanel IP Blocker - Block all IP addresses?

I am looking into the setup of a client's CPanel server. When I visit the IP Blocker page, there is a single entry listed (shown in image): What this tells me is that all IP addresses are blocked ...
0
votes
2answers
41 views

Should I sub-domain my VPS name servers?

While trying to setup up my VPS, I came across the name server settings. Most of what I found online were regarding how to setup name servers, which advised something like ns1.mydomain.com and then ...
5
votes
1answer
372 views

When an add-on domain is created in cPanel it automatically generates a subdomain, why?

When I create an add-on domain in cPanel, a subdomain is automatically created. How does this affect the SEO of the website and does it also affect other websites that are hosted on the same ...
4
votes
2answers
243 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
5
votes
3answers
237 views

How do aliases or redirects work?

Is it possible that I set-up a redirect of my store which is located at www.xyz.com/store to store.xyz.com . Do i have to buy a new domain name or is there any other way.
1
vote
0answers
33 views

need help deciphering AWS options &/or server hosting recommendations [closed]

so, i've been having some trouble with my hosting company and feel it's probably time to start looking for a different home for me & my clients. problem is, i've been with this one solution for SO ...
5
votes
5answers
217 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
1
vote
2answers
212 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
0
votes
0answers
12 views

CPanel: how to whitelist the access of the website? [duplicate]

I have to fix a website overloaded. The website doesn't load most times with a 503 error. I want to temporally stop it to everybody but me, so I want to deny all the IPs but mine. The server has ...
0
votes
0answers
64 views

cPanel latest visitors log configuration file path

I was trying to change the LogFormat for the Latest Visitors stats to report clients' real IPs, but I couldn't find a path for it. I've already modified the LogFormat in httpd.conf file and now the ...
1
vote
0answers
28 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
0
votes
0answers
40 views

I have a multisite and i want htaccess to only redirect https to one domain

I have trying to go around this for a while now. i cant seem to get it right i have a website with ssl installed for asingle domain sendsms.co.tz so i want that to redirect to https://sendsms.co.tz ...
0
votes
0answers
65 views

WHM postwwwacct not working

I am trying to get WHM to change the new user account's shell to rssh but its still giving the user cPanel jailshell. /usr/local/cpanel/scripts/postwwwacct #!/bin/bash chsh -s /usr/bin/rssh $user ...
1
vote
1answer
189 views

Redirect subdomain to www

I created a subdomain in cPanel and set it to redirect to the www version of my site. The redirecting works insofar as redirecting subdomain.example.com to www.example.com. But when a visitor ...
1
vote
1answer
142 views

Apache / cPanel document root for subdirectory

In cPanel, I'm aware how to set document roots for domains, but I'm trying to have different document roots for a domain depending on the subdirectory. URL | Document Root ...
0
votes
0answers
5 views

Need Help to stop Spam (Cake Php, external hosted website) [duplicate]

My company's website is currently getting spammed (1 email per second). The website itself is made using cakePHP and hosted externally. I am only able to access the cPanel through a website. I'm not ...
2
votes
2answers
113 views

Cron job running at 12.00 AM despite changing its time

I have only one cron configured in cPanel for WHMCS to run once per day at 12.00 AM. The cron sends daily activity logs to my email. A problem came up recently in which cron job activity logs sent ...
2
votes
1answer
389 views

How to point Google Apps subdomain to external websites?

I have registered for a domain in Google Apps. It is automatically registered with GoDaddy. I was wondering how can I make a subdomain point to my blog: blog.example.com => myname.blogspot.com ...
1
vote
2answers
1k views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
0
votes
2answers
150 views

Redirect cPanel url to something different

I have example.com which is the domain that hosts other domains. On cPanel normally you can get to the actual cPanel by visiting cpanel.hosteddomainA.com, hosteddomainA.com/cpanel or ...
1
vote
1answer
70 views

Changing cPanel Mail Directories

I want to change the e-mail address format used by the company I work for. Currently the format is firstname@domain.com and I would like to change that to firstname.lastname@domain.com. I have read ...
5
votes
1answer
369 views

How can I migrate Plesk to WHM efficiently

I need to transfer my account and all its details from Plesk to a newly created WHM account. So far, I have not been able to find an easy way to do this. I have multiple sites, with large databases ...
1
vote
1answer
93 views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
1
vote
2answers
161 views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
4
votes
2answers
310 views

cPanel PHP open_basedir warning to root directory - Any solution?

I am currently hosting a simple multi-tenancy service on cPanel shared hosting, where customers who signed up will have a subdomain, directory and a database dynamically assigned to them (via XMLAPI): ...
0
votes
1answer
39 views

Securing Linux Servers [closed]

I recently started hosting business and have several cPanel VPS and Dedicated Servers. Recently one of my cPanel Server root password was hacked and got back control after lots of trouble. Can any ...
1
vote
1answer
24 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
0
votes
1answer
99 views

Split Archive file in cPanel

Here I am trying to backing up my email data. When I create the zip, it is 8GB heavy file. My plan is to zip and transfer online to box. But box free account only allows 250mb per file. So I am ...
1
vote
1answer
534 views

Not receiving email sent from PHP mail() after cPanel migration?

I just moved my site example.com from one host to another by cPanel account backup and restore. Name servers are changed a few hours ago. info@example.com is hosted at Google apps with MX records ...
1
vote
1answer
96 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
1
vote
1answer
364 views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
1
vote
1answer
523 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
0
votes
1answer
130 views

Fatal PHP Data Objects (PDO) Error - But PDO is enabled?

I recently switched website hosts, however with the new hosts, we are encountering some PDO problems. Everything indicates that PDO is enabled on my server, however, when I test it through php, with a ...
2
votes
2answers
358 views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
1
vote
3answers
279 views

CloudFlare's cPanel plugin assigned new name servers for my domain - how do I make them use the old ones?

I deleted my domain in CloudFlare and recreated it using the CloudFlare plugin in cPanel, but CloudFlare gave me new nameservers that I should assign to my domain. The problem is that my registrar has ...
0
votes
3answers
1k views

Always redirecting to https without www

First off all, I have searched and read multiple posts in this form and other websites on this matter and tested everything. Unfortunately the trial and error has not yet payed off. I am OK with ...
6
votes
2answers
4k views

How can my site detect mobile phones and switch visitors to a mobile Domain?

My Question is that when user enter the website: http://www.example.com then they will just go to automatically to http://www.example.mobi how can i do this .. is their any technique behind that. ...
3
votes
2answers
139 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
0
votes
1answer
24 views

Why does cPanel not have the icon I'm looking for?

I want to forward all emails to a central address. For this I need to setup the default email address. My cpanel does not have the "Default Address" icon in the email section. Why it is not ...