cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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3
votes
1answer
61 views

Pointing a parked subdomain to a real subdomain

I have two registered domains. Say the domains are originaldomain.com and parkeddomain.com. parkeddomain.com points to originaldomain.com. I also have a few subdomains in originaldomain.com, and I ...
2
votes
2answers
411 views

cPanel email doesn't seem to work - error 550?

I am fairly new to the web hosting game, so bear with me :) Recently set up a VPS with cPanel and WHM. Everything is going well so far, I've created a user domain and transferred my website there, ...
1
vote
1answer
43 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
4
votes
1answer
716 views

Password protect an alias virtual directory

I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ ...
2
votes
2answers
782 views

Install Moodle to subdomain with Softaculous via cPanel

I installed Moodle to a directory with Softaculous. Since it doesn't allow installing to a subdomain, after installing it I created a subdomain and pointed the destination (of the subdomain) to the ...
1
vote
3answers
117 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
0
votes
0answers
7 views

Using CNAME to point domain to Heroku Server [duplicate]

We purchased and installed an SSL Certificate on our Heroku app, and install the SSL endpoint. The domain is using nameservers that point to a separate cPanel hosting account. I have tried to add a ...
0
votes
2answers
147 views

Check/Monitor Amount of SQL Queries per Hour [closed]

My website is hosted on a shared hosting and I'd like to know how much SQL queries it is using per hour. I tried to navigate through cPanel and I find nothing to check or monitor the amount of SQL ...
0
votes
1answer
59 views

Server won't respond to customer - Wordpress site / Hostgator - high volume

I've got a customer using WordPress. They have been using it for years. It's a school where the kids get on each day and hit the site A LOT. Suddenly, in the last 3 days they get NOTHING back from ...
0
votes
1answer
117 views

When multiple developers use cPanel, can they get individual passwords that prevent them from uploading into each other's directories?

I have multiple developers working on my cPanel account simultaneously. I want to assign them individual directories to work. I would need to be able to secure other directories from the developers ...
1
vote
1answer
136 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
2
votes
1answer
214 views

Need to setup and access web disk for a hosting account

I am on linux(ubuntu 12.04) and have purchased a hosting space. In the cpanel, I selected nautilus for accessing web-disk and I was given a note: Note: In order for the Web Disk to work, you ...
0
votes
1answer
185 views

cPanel bandwidth stat update frequency

The bandwidth stat in cPanel updates two or three times a day. Is it my host's settings or where can I see real time bandwidth usage stat?
1
vote
1answer
361 views

Infinite redirect loop in cPanel-purchased script

I am installing a script (that I bought on cPanel) in the root directory of my web site. When I try to install it, it gives me an error. I found that it starts an infinite URL redirect loop containing ...
3
votes
2answers
836 views

Open-Source cPanel alternative?

Are there any decent (i.e. stable and mature enough to use on paying clients) open-source alternatives to the cPanel web hosting control panel system? I'm fine with paying for it, but it must be ...
2
votes
1answer
628 views

WHM local/external mail server confusion

We host several websites on the same server using WHM but this seems to confuse the mail routing when someone has their own external mail servers - it looks locally. We have our own email accounts ...
2
votes
1answer
323 views

Migrate email account from cPanel to a non control panel server

How to migrate my email account without losing any data, in cPanel you have a /etc folder with all the config file, but how I can migrate that from my cPanel to my dedicated server in my case with ...
2
votes
2answers
521 views

My cPanel login is being redirected. How can I resolve this?

I'm trying to get to cPanel to manage my website. When I type www.mydomain.com:2082 into the browser window, the request seems to be redirected. I made a screen-cast so I could slow down the changes ...
4
votes
1answer
143 views

CPanel - Wild card SSL - How to point *.domain.com to one root and sub.domain.com to another root

I have a wildcard (*.domain.com) SSL certificate installed on my CPanel server. I have domain.com configured to point to /domain.com as its document root and use this wildcard SSL certificate. I ...
1
vote
1answer
59 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
0
votes
1answer
46 views

Webserver insists on opening “blog1.php” instead of “index.php”

I'm at my wits' end. I have just ripped out a website and in the process of rebuilding everything. Previously, the 'home page' of the website is a blog, with the address ...
0
votes
1answer
57 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...
4
votes
1answer
406 views

Using cPanel through company proxy/firewall keeps resetting login

It's really frustrating; my cPanel access keeps logging me out with an "IP address changed" message whenever I try to access it from a work computer. I'm assuming this maybe has something to do with ...
1
vote
1answer
36 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
0
votes
1answer
65 views

Pointing a domain to a specific URL

Is it possible to point a URL to a specific page in cPanel? Say I have foobar.com and there's a page foobar.com/art. Now I also or artbar.com and I want to point it at foobar.com/art how would I do ...
2
votes
1answer
1k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
6
votes
2answers
2k views

How can my site detect mobile phones and switch visitors to a mobile Domain?

My Question is that when user enter the website: http://www.example.com then they will just go to automatically to http://www.example.mobi how can i do this .. is their any technique behind that. ...
0
votes
1answer
110 views

Thatwe SSL123 Installation issue on CPanel, Invalid Certificate on Firefox

I have tried to install digital certificate on the CPanel, Everything giving success I have purchased and installed one Thawte SSL123 Certificate for domin dev.znda.net on Cpanel.Everything works ...
2
votes
3answers
92 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...
1
vote
1answer
2k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
1
vote
1answer
31 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
1
vote
1answer
83 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
0
votes
1answer
425 views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
votes
2answers
198 views

Google results show .info domain instead of .com

I am on shared hosting currently and i registered this account with a .info domain as the main domain.... say MyDomain.info . However, the site runs from MyDomain.com . This is a cpanel based ...
3
votes
1answer
88 views

Set nameserver in WHM with VPS that has no domain name?

I have a new VPS I want to use to manage sites on. I need to set up nameservers so that I can point the domain names to the new servers. I know nameservers usually look like ns1.example.com where ...
1
vote
1answer
463 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
3
votes
1answer
72 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
1
vote
1answer
108 views

How to download /var/log via ftp cpanel

I have a cpanel based server and I want to download /var/log so I can analyze why the server crash yesterday. However, if I login as regular user I can't download the file because it doesn't give me ...
0
votes
4answers
407 views

My wordpress site blacklisted as malware by Google

Two years ago I've built a small Wordpress site for a friend of mine, and some weeks ago I got a warning mail from my ISP, about a worldwide attack to Joomla, Wordpress... (well, more or less, it was ...
3
votes
2answers
94 views

Turning off Webalizer and/or AW Stats

On our dedicated server, we have AW Stats and Webalizer both running. I see I can turn them off in WHM. We use Google Analytics, but also AW Stats sometimes. We never use Webzlier. My question is: ...
0
votes
1answer
504 views

How to setup a failover using 2x shared hosting packages

I have purchased 2 shared hosting packages that are separated servers. I want to mirror these and setup a IP fail-over system, so when SiteA becomes unreachable then SiteB is used instead. It might ...
1
vote
2answers
470 views

Is there a way to retrieve a FTP/cPanel accounts password using WHM?

I know you can reset an accounts password with WHM, but does any one know a way to retrieve an existing one?
0
votes
2answers
169 views

Redirecting www.foo.example.com to foo.example.com

I have a Cpanel web hosting account and have created a subdomain which redirects to an IP address of a different server (Windows IIS) by creating an A record. I don't have control of the Windows ...
2
votes
1answer
242 views

Cpanel deleted subdomain now shows 500 error

I created a subdomain in cpanel and then decided that I actually didn't need it, so I deleted it using cpanel. Now when I navigate to that subdomain in my browser I get a 500 server error. If I try ...
1
vote
2answers
224 views

Connecting to my new server

I have bought the hosting and now I have successfully created a database and new user and I have enter phpmyadmin from cPanel to create database. Now everything is done. But where can I find ...
1
vote
1answer
174 views

Index manager in cpanel. Do contents still get indexed with “No Indexing”?

Simple question. A folder, lets say for example abc.com/images/ Is being displayed on google as "index of", which I don't like. The contents of this folder are important, and it is important that ...
0
votes
1answer
165 views

cpanel pipe default system mail account

In the cPanel forwarders option how to pipe a system default mail account? For example if the system username is sample and the domain name is example. Address to Forward: here a text box accepts ...
1
vote
2answers
70 views

Files uploaded to hosting account but DNS is not finding the new files

I got a new domain http://alfer-ks.com. I have upload files to the server using cPanel, but when I try to load the website, it just shows the cPanel default page, which shows that Apache is running ...
0
votes
2answers
58 views

Is CPanel: SSL certificate installed correctly?

My web host said they installed an SSL certificate for me. On Cpanel, in the SSL tab, is has the following: SSL status Enabled CA certificate Not installed Is this what it should say ...
0
votes
1answer
316 views

How to take off .html from domain.com/page.html

I am using cPanel to build a website and I am not sure how to take the .html or .php file extension off my webpages. Usually I will use a python framework and I do the routing manually but I am not ...