Tagged Questions

cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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1
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1answer
18 views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
1
vote
3answers
68 views

CloudFlare's cPanel plugin assigned new name servers for my domain - how do I make them use the old ones?

I deleted my domain in CloudFlare and recreated it using the CloudFlare plugin in cPanel, but CloudFlare gave me new nameservers that I should assign to my domain. The problem is that my registrar has ...
4
votes
2answers
71 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
0
votes
3answers
74 views

Always redirecting to https without www

First off all, I have searched and read multiple posts in this form and other websites on this matter and tested everything. Unfortunately the trial and error has not yet payed off. I am OK with ...
2
votes
2answers
33 views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
1
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0answers
57 views

Default DNS records with WHMCS + cPanel/WHM + NetEarthOne

I use the billing system WHMCS to automatically send invoices and use it's auto-setup functions. My control panel is cPanel/WHM. I use NetEarthOne to resell domains. cPanel/WHM and NetEarthOne are ...
0
votes
1answer
19 views

Why does cPanel not have the icon I'm looking for?

I want to forward all emails to a central address. For this I need to setup the default email address. My cpanel does not have the "Default Address" icon in the email section. Why it is not ...
0
votes
0answers
20 views

I am using PHPCake/cPanel/ HostGator/Win8 OS, How can I search for words/commands within many files at once? [duplicate]

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I am a beginner. So please be extra wordy with your ...
4
votes
4answers
150 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
2
votes
1answer
25 views

Swapped 2 accounts domains on WHM, now both no longer work

I have 2 accounts with websites on my VPS - one had an old website, the other I was developing a new website on. When I had finished the new website I simply went to 'Modify Accounts' and swapped the ...
2
votes
1answer
1k views

Error: You do not have permission to create subdomains of the server’s hostname

Attempting to add a subdomain to a client's WHM/cPanel VPS. Getting the error: There was a problem creating the sub-domain: You do not have permission to create subdomains of the server’s hostname.
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1answer
37 views

Why Can't I Add Google Font Families In cPanel Branding Editor?

I'm working on my own cPanel x3 theme. I've edited the stdheader.html file and have added this: <link href="https://fonts.googleapis.com/css?family=Dosis|Roboto+Condensed|Vollkorn" ...
1
vote
1answer
41 views

is it possible to do a cpanel to cpanel folder copy on the same server without downloading on home pc?

Is it possible to copy a folder from a cpanel account to another cpanel account without first downloading to home pc ? I have some issues with the upload speed of my internet connection so i prefer ...
0
votes
1answer
76 views

Fatal PHP Data Objects (PDO) Error - But PDO is enabled?

I recently switched website hosts, however with the new hosts, we are encountering some PDO problems. Everything indicates that PDO is enabled on my server, however, when I test it through php, with a ...
1
vote
1answer
119 views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
1
vote
1answer
50 views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
0
votes
1answer
42 views

When changing hosting, how to see files served from the new server

domain example.com is running on a server A. Then I changed host to the server B. Now when I open URL example.com, I still see the files from host A. But I want the files from host B.
1
vote
1answer
263 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
2
votes
2answers
371 views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...
0
votes
1answer
135 views

How to add DNS txt record in cpanel and what to name it?

I have a domain, where I have to add a DNS text change. More specifically, I have to do the following: "You should now create a DNS text record with the meta tag value shown below for the domain ...
1
vote
1answer
79 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
3
votes
1answer
764 views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
2
votes
1answer
249 views

Does an SSL Certificate actually require a dedicated IP?

My web host which I have been with for at least going on 8 years now is requiring a dedicated IP address, which is $3.33/Month now for assigning a SSL Certificate with my web hosting package and ...
1
vote
1answer
41 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
0
votes
1answer
46 views

How to test a subdomain created with cPanel when using local hosts file entry for that subdomain

I'm using Wordpress and Vanilla to run a site with supporting forums. WP is the in the root folder and vanilla is in the sub-folder 'forum'. This works on my local machine with the following HOSTS ...
1
vote
1answer
33 views

How to change cPanel URL? Example: mydomain.com/cpanel

I want to change my website's cPanel URL/path for security reasons. I have a VPS with shell root access, running centOS 6.5 64-bit. I want to change cPanel path for my website on the VPS to be ...
3
votes
2answers
104 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
1
vote
1answer
69 views

Forward subdomain to a new URL but retain the URL entered by the user - Bigrock

I have my static website hosted on bigrock.com.. (xyz.com). I recently created a webapp which I am hosting on Amazon AWS. I wanted my subdomain sub.xyz.com to be redirected to the app deployed on AWS. ...
1
vote
1answer
138 views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...
1
vote
1answer
43 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
1
vote
2answers
142 views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
1
vote
2answers
33 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
0
votes
0answers
30 views

Visitor statistics distorted due to domain forwarding

I am forwarding traffic from one domain to another which is hosting a site with Google Analytics. The forwarding is done via the registrar's URL forwarding tools, which allows us to avoid creating an ...
1
vote
1answer
79 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
1
vote
2answers
175 views

DNS created and pointed to new IP, but showing a blank page - do I have to redirect it using .htaccess?

How would I go about configuring my web server to handle a domain that's already configured using DNS to then redirect it to a folder? My friend pointed his domain forum.example.com to my forums at: ...
0
votes
0answers
46 views

cPanel redirects not working on extensionless files

I'm trying to redirect the address http://example.com/newsletters/January%20Newsletter%20 to http://example.com/newsletters/JanuaryNewsletter.pdf using cPanel's redirect manager, but it doesn't seem ...
4
votes
4answers
136 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
1
vote
1answer
572 views

How can I check memory usage for each cPanel account?

Currently I have 4 cPanel accounts running on my VPS. I need to check the memory (RAM) usage for each account on the VPS to identify which of them is using high resources in order to ban. I opened the ...
2
votes
1answer
273 views

Upgrading Apache 2.2 to Apache 2.4 [closed]

I'm planning to upgrade Apache 2.2 running on my centOS 6.5 server to Apache 2.4, Does the new Apache version worth the update?
2
votes
2answers
20 views

How do I configure Drupal so that is not in a subdirectory?

I loaded Drupal folder into public_html. All works fine. The site opens correctly, but only when I give full address including folder as IP:80/drupal. How do I use only IP:80 to access the website. I ...
1
vote
0answers
63 views

Subdomain pointing to wrong folder

I have an InMotion advanced dedicated server. I created a cPanel account and tried to create several subdomains there. I created and pointed multiple sub domains to a single folder public_html/mobile ...
2
votes
2answers
194 views

How to set restrictions on my website?

Currently my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others ? I hate stalkers.
1
vote
1answer
45 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
1
vote
3answers
117 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
0
votes
0answers
7 views

Using CNAME to point domain to Heroku Server [duplicate]

We purchased and installed an SSL Certificate on our Heroku app, and install the SSL endpoint. The domain is using nameservers that point to a separate cPanel hosting account. I have tried to add a ...
1
vote
1answer
181 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
1
vote
2answers
58 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
1
vote
1answer
63 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
0
votes
1answer
46 views

Webserver insists on opening “blog1.php” instead of “index.php”

I'm at my wits' end. I have just ripped out a website and in the process of rebuilding everything. Previously, the 'home page' of the website is a blog, with the address ...
0
votes
1answer
64 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...