cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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12 views

CPanel only lets me log in sometimes? [on hold]

For some reason, CPanel won't let me log in even though I have provided the correct username and password. It was doing this yesterday, and I tried it again later and it miraculously let me login. ...
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1answer
22 views

Fatal PDO Error - But PDO is enabled?

I recently switched website hosts, however with the new hosts, we are encountering some PDO problems. Everything indicates that PDO is enabled on my server, however, when I test it through php, with a ...
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1answer
13 views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
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1answer
14 views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
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1answer
42 views

When changing hosting, how to see files served from the new server

domain example.com is running on a server A. Then I changed host to the server B. Now when I open URL example.com, I still see the files from host A. But I want the files from host B.
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1answer
180 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
2
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2answers
69 views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...
0
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1answer
37 views

How to add DNS txt record in cpanel and what to name it?

I have a domain, where I have to add a DNS text change. More specifically, I have to do the following: "You should now create a DNS text record with the meta tag value shown below for the domain ...
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1answer
40 views

MX records for individual email addresses on GoDaddy?

I have an info@mycompany.com address in Godaddy. I also created a couple email addresses in Zoho mail e.g. user1@mycompany.com and user2@mycompany.com. If I set up an MX record to point my user1 and ...
3
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1answer
84 views

Why won't webmail receive emails from outside my domain?

I'm new to GoDaddy Linux cPanel web hosting. I've created multiple email accounts @my-domain using cPanel. These addresses can send mail successfully to each other and also to any other email account ...
2
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1answer
93 views

Does an SSL Certificate actually require a dedicated IP?

My web host which I have been with for at least going on 8 years now is requiring a dedicated IP address, which is $3.33/Month now for assigning a SSL Certificate with my web hosting package and ...
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1answer
36 views

Redirect 'A' record of domain, except for some paths

I'm using cPanel and Mailman (mailing lists) on a shared server with a webhost. After changing the 'A' record for one of my add-on domains (let's say abc.org), so that its website traffic goes to ...
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1answer
17 views

How to test a subdomain created with cPanel when using local hosts file entry for that subdomain

I'm using Wordpress and Vanilla to run a site with supporting forums. WP is the in the root folder and vanilla is in the sub-folder 'forum'. This works on my local machine with the following HOSTS ...
1
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1answer
21 views

How to change cPanel URL? Example: mydomain.com/cpanel

I want to change my website's cPanel URL/path for security reasons. I have a VPS with shell root access, running centOS 6.5 64-bit. I want to change cPanel path for my website on the VPS to be ...
3
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2answers
80 views

cPanel SSL installation

I've tried transferring SSL issued by GoDaddy to Linux based server. The website was originally hosted in Windows. After the installation is completed, I got a message like this in cPanel: ...
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1answer
44 views

Forward subdomain to a new URL but retain the URL entered by the user - Bigrock

I have my static website hosted on bigrock.com.. (xyz.com). I recently created a webapp which I am hosting on Amazon AWS. I wanted my subdomain sub.xyz.com to be redirected to the app deployed on AWS. ...
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1answer
47 views

Which MIME type to compress? and what If I omit the `type` attribute from the HTML?

Per my request, my webhost had turned mod_deflate ON. In my Cpanel I now have an "Optimize Website" button. Inside that menu I could either choose: "Compress all content" or "Compress the specified ...
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1answer
40 views

Why web hosting providers use Apache for their plans?

As the title says, I see most web hosting companies provide plans that running Apache instead of Nginx. So, what is the reason that makes them stick with Apache? Although, Nginx is much more lighter ...
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2answers
79 views

CPanel Visitors filled with bandwidth thieves

Issue: Strange and seemingly random entries on the CPanel Latest Visitors console, showing IPs accessing image files without any referring URL and not identified as Bots. Background: I have never had ...
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2answers
27 views

How to allocate cPanel resources to customers

We are wanting to start offering hosting services to our customers with dedicated email and all those bells and whistles. We have the servers - both Windows and Linux. (Cloud Instances) The ...
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0answers
28 views

Visitor statistics distorted due to domain forwarding

I am forwarding traffic from one domain to another which is hosting a site with Google Analytics. The forwarding is done via the registrar's URL forwarding tools, which allows us to avoid creating an ...
1
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1answer
49 views

Direct link to cPanel File Manager

What is the direct link to the cPanel File Manager? The documentation says when inside cPanel, to access files, you have to click on the File Manager icon. I can log in to cPanel but the page does ...
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2answers
116 views

DNS created and pointed to new IP, but showing a blank page - do I have to redirect it using .htaccess?

How would I go about configuring my web server to handle a domain that's already configured using DNS to then redirect it to a folder? My friend pointed his domain forum.example.com to my forums at: ...
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0answers
38 views

cPanel redirects not working on extensionless files

I'm trying to redirect the address http://example.com/newsletters/January%20Newsletter%20 to http://example.com/newsletters/JanuaryNewsletter.pdf using cPanel's redirect manager, but it doesn't seem ...
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4answers
118 views

How to transition from a shared server to VPS or dedicated managed server

I have a website that's currently on a shared server plan. It's been working fine. In about a week, I'm expecting a spike in traffic during a specific 4-day event. I could have as many as 1000 ...
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1answer
320 views

How can I check memory usage for each cPanel account?

Currently I have 4 cPanel accounts running on my VPS. I need to check the memory (RAM) usage for each account on the VPS to identify which of them is using high resources in order to ban. I opened the ...
2
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1answer
268 views

Upgrading Apache 2.2 to Apache 2.4 [closed]

I'm planning to upgrade Apache 2.2 running on my centOS 6.5 server to Apache 2.4, Does the new Apache version worth the update?
2
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2answers
19 views

How do I configure Drupal so that is not in a subdirectory?

I loaded Drupal folder into public_html. All works fine. The site opens correctly, but only when I give full address including folder as IP:80/drupal. How do I use only IP:80 to access the website. I ...
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0answers
59 views

Subdomain pointing to wrong folder

I have an InMotion advanced dedicated server. I created a cPanel account and tried to create several subdomains there. I created and pointed multiple sub domains to a single folder public_html/mobile ...
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2answers
158 views

How to set restrictions on my website?

Currently my website is under maintenance. I want to be the only person who's able to access/view the website online until I finish maintenance. How to set restrictions to others ? I hate stalkers.
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1answer
43 views

Securing cPanel and WHM

Is there a way I can trace users who log in in my cPanel and WHM? I know about cPHulk but it just records users who attack the server. I just want to record every user their IP address that log into ...
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3answers
115 views

Domain registrar saying they cannot add TXT record

I have been adding SPF records to the sites I host on my VPS. I create the record in each accounts CPanel, then add it as a TXT records in that account's related DNS registrars control panel. ...
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0answers
7 views

Using CNAME to point domain to Heroku Server [duplicate]

We purchased and installed an SSL Certificate on our Heroku app, and install the SSL endpoint. The domain is using nameservers that point to a separate cPanel hosting account. I have tried to add a ...
1
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1answer
121 views

What will happen if cPanel license expires?

Will everything still run on the server? I create and delete virtual servers a lot. Not a big deal, but it's kind of a waste to pay cPanel $10 every time I do that.
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2answers
55 views

Nameservers and migrating a VPS

I am primarily a front end developer who has been tasked with upgrading my companies VPS. As far as I understand, this is just the process of obtaining a new VPS with WHM/CPanel and then migrating ...
1
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1answer
58 views

How to set up a SPF record?

The clients on my VPS are all getting spammed. The spam seemingly comes from their own email addresses - it is clear that somehow something got into my VPS and was able to capture all the email ...
0
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1answer
45 views

Webserver insists on opening “blog1.php” instead of “index.php”

I'm at my wits' end. I have just ripped out a website and in the process of rebuilding everything. Previously, the 'home page' of the website is a blog, with the address ...
0
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1answer
57 views

Can I give access to database without access to cpanel

I'm going to give a freelancer access to the database. The idea was to give him the access with SSH (MySQL Workbench). But it came out that to do so, I would need to give him the password to my cpanel ...
4
votes
2answers
182 views

Ditch cPanel / WHM in favour of manual seup

We currently use cPanel / WHM on a reseller account but are looking at getting a dedicated server. My first thought was to duplicate this set up on the dedicated box to allow us to quickly create new ...
1
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1answer
36 views

Greater PHP version required

I have bought a new hosting plan and trying to install WordPress from the beginning. I am new with the installer I am using now. The error I get is unusual for me and i cant manage this problem. ...
2
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1answer
1k views

Subdomain “redirect” to IP address of external local server

I've set up a local server running XAMPP. Localhost is working for the server, and I've forwarded port 80 on our router to allow for incoming connections. This also works. So I can now access my ...
0
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1answer
103 views

Thatwe SSL123 Installation issue on CPanel, Invalid Certificate on Firefox

I have tried to install digital certificate on the CPanel, Everything giving success I have purchased and installed one Thawte SSL123 Certificate for domin dev.znda.net on Cpanel.Everything works ...
1
vote
1answer
2k views

How to find what is maxing out my entry processes?

My site has been going down due to the max number of Entry Processes being hit. Here's a screenshot from cPanel: Looking into the Resource Usage Details, I'm seeing I/O and Entry Processes max out ...
0
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1answer
62 views

Pointing a domain to a specific URL

Is it possible to point a URL to a specific page in cPanel? Say I have foobar.com and there's a page foobar.com/art. Now I also or artbar.com and I want to point it at foobar.com/art how would I do ...
1
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1answer
31 views

When I enter a password while adding an addon domain, where is it used? Can I delete ftp user that is created when I add a domain?

Cpanel Question I get prompted to add a password everytime I have to add a domain. If this is the password for ftp username, is it safe to delete all 'extra' ftp usernames that were created when my ...
1
vote
1answer
77 views

Move old site to subdomain in cPanel

I want to move our current website from www.xyz.com to oldsite.xyz.com, so that I can stick a "coming soon" page in it's place. The old site runs on Drupal, which I know nothing about. Am I right in ...
0
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1answer
383 views

Emails have disappeared from 1 account on mail server (WHM/LAMP VPS)

I just received a call from a client saying that all their emails have dissappeared from their inbox. I logged on to their webmail account via CPanel and RoundCube and this appears to be true - there ...
3
votes
1answer
70 views

What hosting control panels do major websites use? [closed]

I use cPanel for my personal website only because it came standard when I bought the domain name, but recently it came to my attention that there are other control panels available. I was curious as ...
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1answer
426 views

Only I can access my hosted website! [closed]

Problem Background I have bought a domain from bigrock.com and hosted website on their server. Initially, I was not able to access my site with its name e.g.: www.sitename.com, but it was ...
2
votes
3answers
92 views

Benefits of sharing one IP, or prefarably assigning a new IP?

I think I am lost but not found yet, please as regards this very topic; my issue was that I bought a new VPS using WHM optimised and it's just one domain meaning one IP. All I want to know is the ...