cPanel utilizes a 3 tier structure that provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

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9 views

Google is indexing URLs from another site and domain [closed]

Google indexed my website with pages from another site, similar to the URLs below, though my website doesn't have these pages: mywebsite.com/index.php/component/content/category/87-tab2 ...
5
votes
3answers
197 views

How do aliases or redirects work?

Is it possible that I set-up a redirect of my store which is located at www.xyz.com/store to store.xyz.com . Do i have to buy a new domain name or is there any other way.
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1answer
29 views

Multiple domains under 1 IP, cPanel and mail black listing

This likely wont sound like the most elegant way of doing things, but in order to ask my question I need to explain how we currently have things set-up. The company I work for hosts a number of ...
0
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3answers
72 views

.htaccess is gone after uploading

My htaccess file is gone after uploading. I see it there for a minute or then it's gone. Even cPanel File Manager shows the same thing. Any idea how to fix it? The web host says the problem is on ...
2
votes
1answer
72 views

with PHP: How to restrict access from one Domain folder to another?

with 000webhost (NOT WITH CPANEL), whenever i add a new domain into my account, then absolutely separate public_html is created and a separate FTP login.. But with CPANEL, all addon domain domains ...
5
votes
1answer
115 views

When an add-on domain is created in cPanel it automatically generates a subdomain, why?

When I create an add-on domain in cPanel, a subdomain is automatically created. How does this affect the SEO of the website and does it also affect other websites that are hosted on the same ...
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2answers
46 views

Identifying file sending out spam emal

I'm trying to identify the cause of spam emails being spent out from one of my clients wordpress websites. while I can identify the folder i can't identify the file. I've added the following to the ...
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0answers
15 views

How to totally block inbound mail on cPanel / WHM?

Is it possible to completely block inbound email on WHM / cPanel (without blocking sendmail / PHPMail from working)? If so, what config steps are required?
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0answers
19 views

Pointed my domain to new address, cannot now send or receive emails

I recently updated mydomain.com A record to point to a new ip and www.mydomain.com CNAME to a new address and now I can't send or receive emails. I have the mail.mydomain.com record still pointing to ...
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0answers
25 views

need help deciphering AWS options &/or server hosting recommendations [closed]

so, i've been having some trouble with my hosting company and feel it's probably time to start looking for a different home for me & my clients. problem is, i've been with this one solution for SO ...
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0answers
25 views

How to setup an implicit FTPS encryption on cPanel server?

Currently my server is configured to use TLS encryption for FTP. It is explicit since it uses FTPES and on port 21. How can I switch to implicit FTPS that works on port 990? I'm using Pure_FTPd. I ...
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0answers
12 views

CPanel: how to whitelist the access of the website? [duplicate]

I have to fix a website overloaded. The website doesn't load most times with a 503 error. I want to temporally stop it to everybody but me, so I want to deny all the IPs but mine. The server has ...
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0answers
23 views

cPanel latest visitors log configuration file path

I was trying to change the LogFormat for the Latest Visitors stats to report clients' real IPs, but I couldn't find a path for it. I've already modified the LogFormat in httpd.conf file and now the ...
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0answers
23 views

Any way to keep old email account passwords when transferring to a new shared server hosting package?

I am transferring a site from shared server A to shared server B via FTP (no command line access on shared servers). I have copied the /mail directory over and can recreate the email accounts on the ...
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0answers
26 views

WHM postwwwacct not working

I am trying to get WHM to change the new user account's shell to rssh but its still giving the user cPanel jailshell. /usr/local/cpanel/scripts/postwwwacct #!/bin/bash chsh -s /usr/bin/rssh $user ...
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0answers
20 views

I have a multisite and i want htaccess to only redirect https to one domain

I have trying to go around this for a while now. i cant seem to get it right i have a website with ssl installed for asingle domain sendsms.co.tz so i want that to redirect to https://sendsms.co.tz ...
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vote
1answer
54 views

Redirect subdomain to www

I created a subdomain in cPanel and set it to redirect to the www version of my site. The redirecting works insofar as redirecting subdomain.example.com to www.example.com. But when a visitor ...
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vote
2answers
49 views

cPanel - Change theme back from x2 to x3

I was logged in in cPanel and realized that it is possible to change themes. I have changed it to the x2 theme, but I am unable to find the option to change it back. Is there a way to change the ...
1
vote
1answer
102 views

Apache / cPanel document root for subdirectory

In cPanel, I'm aware how to set document roots for domains, but I'm trying to have different document roots for a domain depending on the subdirectory. URL | Document Root ...
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1answer
28 views

Should I sub-domain my VPS name servers?

While trying to setup up my VPS, I came across the name server settings. Most of what I found online were regarding how to setup name servers, which advised something like ns1.mydomain.com and then ...
0
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0answers
5 views

Need Help to stop Spam (Cake Php, external hosted website) [duplicate]

My company's website is currently getting spammed (1 email per second). The website itself is made using cakePHP and hosted externally. I am only able to access the cPanel through a website. I'm not ...
4
votes
1answer
118 views

How can I migrate Plesk to WHM efficiently

I need to transfer my account and all its details from Plesk to a newly created WHM account. So far, I have not been able to find an easy way to do this. I have multiple sites, with large databases ...
1
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1answer
40 views

Changing cPanel Mail Directories

I want to change the e-mail address format used by the company I work for. Currently the format is firstname@domain.com and I would like to change that to firstname.lastname@domain.com. I have read ...
1
vote
1answer
51 views

How to point subdomain to a new host?

I will be creating cPanel accounts in WHM where I need to create subdomain address and tie it with an IP. I will then setup a new website on this address. I would like to know, after doing this how ...
2
votes
2answers
57 views

Cron job running at 12.00 AM despite changing its time

I have only one cron configured in cPanel for WHMCS to run once per day at 12.00 AM. The cron sends daily activity logs to my email. A problem came up recently in which cron job activity logs sent ...
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2answers
80 views

Disable cPanel Apache access logging by cPanel account itself?

Solutions I found through Google to disable access logging of a particular cPanel account seems to be either editing httpd.conf or having access to WHM. Is it possible for the cPanel account itself ...
0
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1answer
36 views

Securing Linux Servers [closed]

I recently started hosting business and have several cPanel VPS and Dedicated Servers. Recently one of my cPanel Server root password was hacked and got back control after lots of trouble. Can any ...
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vote
1answer
20 views

Setting reverse PTR

I have a cPanel server at Hosting Fever with following IPs: 103.242.119.56 (main server IP) and 103.242.119.71. I have several sites on main IP while one site on dedicated IP 103.242.119.71. Mails ...
0
votes
1answer
48 views

Split Archive file in cPanel

Here I am trying to backing up my email data. When I create the zip, it is 8GB heavy file. My plan is to zip and transfer online to box. But box free account only allows 250mb per file. So I am ...
4
votes
2answers
198 views

cPanel PHP open_basedir warning to root directory - Any solution?

I am currently hosting a simple multi-tenancy service on cPanel shared hosting, where customers who signed up will have a subdomain, directory and a database dynamically assigned to them (via XMLAPI): ...
1
vote
1answer
279 views

Not receiving email sent from PHP mail() after cPanel migration?

I just moved my site example.com from one host to another by cPanel account backup and restore. Name servers are changed a few hours ago. info@example.com is hosted at Google apps with MX records ...
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vote
1answer
97 views

Location of Cpanel passwords?

As we know,in cpanel, the password of emails storing in shadow file like this user1:$THE_HASH_OF_USER_1:16283:::::: but what about the CPanel password? for example in this case we have user1 and in ...
1
vote
3answers
183 views

CloudFlare's cPanel plugin assigned new name servers for my domain - how do I make them use the old ones?

I deleted my domain in CloudFlare and recreated it using the CloudFlare plugin in cPanel, but CloudFlare gave me new nameservers that I should assign to my domain. The problem is that my registrar has ...
4
votes
2answers
137 views

Why is my email address appearing in my domain's DNS zone?

So I was looking through my DNS records and I found something strange. The email address I used to setup cPanel/WHM with was: william@example.com, So I went to DNS functions -> Edit DNS zone, ...
0
votes
3answers
617 views

Always redirecting to https without www

First off all, I have searched and read multiple posts in this form and other websites on this matter and tested everything. Unfortunately the trial and error has not yet payed off. I am OK with ...
2
votes
2answers
205 views

Hosting email & web for domain on separate cpanel accounts

We're currently transitioning our web site & email infrastructure from a single shared hosting account onto a new linux VPS, which we manage using WHM and cpanel. There are two big chunks we need ...
1
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1answer
147 views

Default DNS records with WHMCS + cPanel/WHM + NetEarthOne

I use the billing system WHMCS to automatically send invoices and use it's auto-setup functions. My control panel is cPanel/WHM. I use NetEarthOne to resell domains. cPanel/WHM and NetEarthOne are ...
0
votes
1answer
23 views

Why does cPanel not have the icon I'm looking for?

I want to forward all emails to a central address. For this I need to setup the default email address. My cpanel does not have the "Default Address" icon in the email section. Why it is not ...
0
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0answers
20 views

I am using PHPCake/cPanel/ HostGator/Win8 OS, How can I search for words/commands within many files at once? [duplicate]

How can I search for a specific string (function name or a variable name) in my files which are in various directories under cPanel file manager? I am a beginner. So please be extra wordy with your ...
5
votes
5answers
194 views

What can I do to take control of a domain from a client's previous developer?

A client of mine has a website that is incomplete. The last developers quit from this work, and they need get this work done. The problem is that I can't get cPannel access, and the first developer ...
2
votes
1answer
26 views

Swapped 2 accounts domains on WHM, now both no longer work

I have 2 accounts with websites on my VPS - one had an old website, the other I was developing a new website on. When I had finished the new website I simply went to 'Modify Accounts' and swapped the ...
2
votes
1answer
4k views

Error: You do not have permission to create subdomains of the server’s hostname

Attempting to add a subdomain to a client's WHM/cPanel VPS. Getting the error: There was a problem creating the sub-domain: You do not have permission to create subdomains of the server’s hostname.
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1answer
89 views

Why Can't I Add Google Font Families In cPanel Branding Editor?

I'm working on my own cPanel x3 theme. I've edited the stdheader.html file and have added this: <link href="https://fonts.googleapis.com/css?family=Dosis|Roboto+Condensed|Vollkorn" ...
1
vote
1answer
246 views

is it possible to do a cpanel to cpanel folder copy on the same server without downloading on home pc?

Is it possible to copy a folder from a cpanel account to another cpanel account without first downloading to home pc ? I have some issues with the upload speed of my internet connection so i prefer ...
0
votes
1answer
104 views

Fatal PHP Data Objects (PDO) Error - But PDO is enabled?

I recently switched website hosts, however with the new hosts, we are encountering some PDO problems. Everything indicates that PDO is enabled on my server, however, when I test it through php, with a ...
1
vote
1answer
544 views

How to bulk delete email accounts from cPanel / my hosting account?

I'd like to delete a few hundred email accounts from my domain (it's not all of them). I've looked and looked. cPanel and Hostgator allow you to bulk-create email accounts and forwarders and there ...
1
vote
1answer
184 views

cPanel ssh ftp application to transfer files to another server

I have to transfer ~6GB of data from my server to another which I don't own. On my server I have ssh access, and I have SFTP console client. The thing is, other server only supports plain old FTP and ...
0
votes
1answer
45 views

When changing hosting, how to see files served from the new server

domain example.com is running on a server A. Then I changed host to the server B. Now when I open URL example.com, I still see the files from host A. But I want the files from host B.
1
vote
1answer
399 views

htaccess/cPanel 301 redirects not working for add-on domain

I've already looked at many samples and tutorials how to set up those 301 redirects on Apache and can't figure out why some are not working. Whenever I want to redirect any still existing page from ...
2
votes
2answers
1k views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...