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24
votes
2answers
791 views

What are the steps to ensure that if you die, your hosting & domain will live on?

Assuming you are micro independent software vendor (MISV) or one man web shop (OMWS), how do you reduce your Bus Factor? In my specific case, I'm supporting a few websites that takes me a few ...
13
votes
6answers
262 views

Should I encourage clients to update content for SEO reasons?

Assume a website has quality content, let's say it's about a topic that does not change: a company whose services and staff stay the same, and they have no news to speak of. The content is accurate, ...
9
votes
2answers
4k views

Managing multiple Adwords accounts from one Google account

I have a Gmail account linked to numerous Analytics accounts, and a couple of Adwords accounts - that is, I can track stats from a dozen or so sites, and have administration rights for a couple of ...
7
votes
3answers
570 views

How to deal with a client who redesigned their own site badly?

I am a freelance designer/developer. I am starting a registered business and will be offering other services soon and I am in the process of expanding the portfolio section of my existing website but ...
5
votes
2answers
308 views

I'm building you a website. How can I make it easy to transfer ownership?

I just completed my first web development course. I know HTML and CSS basics and an ounce of JavaScript. Still, this is enough to build websites for people. But they will want to be able to edit the ...
5
votes
1answer
99 views

How do you track client sites' software?

I've got a bunch of clients, each using various applications, scripts, etc. and not all of those clients are necessarily "active" at any given moment. Some may be in current development, some may only ...
3
votes
2answers
235 views

Managing multiple web servers for clients

I'm looking for a way to manage many combinations of FTP's, hosting company usernames and passwords, and what websites are on what web server. We manage 3 of our own web servers and some where around ...
3
votes
1answer
105 views

Appropriate response when client empowered with CMS destroys content to his own will

So, I just recently closed a website project that pretty much was The Oatmeals' Design Hell, but with content. The client loved the site at the beginning but started getting other people involved and ...
3
votes
1answer
129 views

Website to send clients browser settings via email

A while ago I stumbled across a website that allowed you to enter an email address and have things like your browser type, version, build, javascript settings, flash version etc emailed through. I ...
3
votes
1answer
138 views

Need a really simple client manage script to deliver graphics and revisions, please help?

I am looking for a very simple client management script. The process flow of the script should be: Client orders (paypal etc) while giving specs on what they need > given login details and thanked ...
2
votes
2answers
491 views

Providing a SERVICE versus a PRODUCT ?? client wants to know from designer

A client recently asked me this, looking at our portfolios: Does your company provide a service or a product? Me, as a designer who does not like to put things in boxes, then close them, and them ...
2
votes
3answers
434 views

Preventing download of files while allowing them to be viewed

We have a site with a login area for customers to download documents that the client uploads for them. Got some 'sensitive' documents though that the client is forbidden from making available for ...
2
votes
3answers
294 views

Hosting and domain registrations for multiple clients under a single hosting account of mine?

I am finally getting regular work designing, developing, and deploying websites for small businesses and individuals. So far the websites utilize single-user content management systems, so the ...
2
votes
1answer
90 views

Need a suggestion for sharing revenue on a news paper website

Here's the scenario. A local news paper company approached me in creating a news portal for him. But instead of paying me for the development we would just be sharing on the website's earning. Now, ...
2
votes
1answer
247 views

Managing Client's Hosting and Domain Services [duplicate]

Possible Duplicate: Hosting and domain registrations for multiple clients When creating a website for a client, how do you go about handling the domain registration and hosting? For ...
2
votes
0answers
45 views

Should a client pay to fix broken features because of changes in third party APIs? [closed]

Is it reasonable to ask a web development client to pay to fix features that are now broken because of third party APIs? Examples: We integrate a Twitter feed into a site's homepage, which works ...
1
vote
2answers
717 views

Is osTicket secure/private enough

I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their ...
1
vote
1answer
17 views

Mailclients checking Links inside mail

We have developed a feature that creates reservations. The client receives an email containing a link which is clickable only once. Some of those reservations fail and I can't figure out why. I think ...
1
vote
1answer
35 views

Is ignoring clients data during an automatic upgrading acceptable?

I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an ...
1
vote
1answer
65 views

Domain recovery prevention

I'm in a situation where I've done a website for a client and the year is up and their annual renewal is due. They've decided they don't want to renew with me, which I don't have a problem with and ...
1
vote
1answer
99 views

Approaching re-development

Part of any new business is looking for new clients. I'm wondering if any of you guys approach old outdated websites for re-design? If so, how do you approach them without insulting them, or do you ...
1
vote
0answers
33 views

My first web development client - SEO pricing [closed]

I've gotten my first prospective client (lawyer) to build a custom website. I'm charging on a fixed-contract rate for development work. I've offered SEO as an option, but am not sure how to price ...
1
vote
0answers
32 views

Where do you develop client Wordpress sites? [closed]

I am currently in the process of setting up my own little Web Development business. I have created a handful of WordPress sites and people who see them keep asking me to make them one. My question is ...
1
vote
0answers
21 views

How do we avoid becoming “That Client” [closed]

I am heading up a working group that has been charged with getting or 10 year old, volunteer website remade by a professional. Knowing that I have to get a result that is at least acceptable to ...
1
vote
0answers
83 views

Migrating client's 30 email addresses to new email host [closed]

I am redesigning a client's website from scratch and consequently they're moving away from their current hosting (which is a reseller hosting plan of the web dev company who set up their current ...
1
vote
1answer
32 views

Late payer after reaching milestone [closed]

I have a small problem with a customer... He seems a nice guy, but I'm doing for him a somewhat big project, and this is what happened: He made a requested initial payment of 20%. After a couple of ...
0
votes
1answer
51 views

Small client to launch product line with Walmart. What potential issues should I prepare for with the website?

I didn't know which of the SE sites was best for this question. It is not a code question, but more of a "tell me your experiences and give me advice" question. I recently landed a client who already ...
-1
votes
1answer
166 views

Can I sell a php website on a condition that the code is not resold by the client? [closed]

What if I write my client a website using LAMP. Suppose that clients starts selling my code to other people, can I perhaps do something about it because I have already asked them not to sell it more ...