For questions related to analytics methods and tools.

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30 views

How to account for multiple basket views in Google Analytics conversion funnel?

Assuming a typical ecommerce sales funnel of: 1. add to basket 2. browse more products 3. add (again) to basket 4. checkout 5. confirmation page How does one account for the multiple visits to ...
4
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2answers
413 views

Should I track the login page?

I've recently started using Google Analytics on a B2B ecommerce site with authentication. Users must login and are redirected to the login page if they try to access an internal page without first ...
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1answer
675 views

Google Analytics payment gateways are tracking referrals

Google Analytics is tracking my payment gateway conversion as a referral. This is because we take the user to the payment gateway, eg PayPal, but bring them back to the site for the order ...
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1answer
64 views

Heat Map Tool Free [closed]

From looking online, the free heatmap tools consistently mentioned are ClickHeat and ClickDensity. Heatmap.me comes up second when searching heatmap.me but it is not mentioned much. What feedback is ...
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2answers
118 views

Piwik visitor log spam

I use Piwik to track people visiting my website. Unfortunately a lot of the visitors that appear in the visitor log are not real people but spam bots. Normally, these bots use a provider from a ...
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1answer
25 views

Web Analytic web site [closed]

I am a student at e-commerce major.I want to analysis my project competitor site for business plan.I need to know number of visitor per day or month but I can't find this analytic. I used Alexa but it ...
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1answer
306 views

Why does Google Analytics show more users than sessions?

My Google Analytics page shows almost twice as many Users than Sessions. It really doesn't make sense to me, does anybody know what's the reason for this? Here is a snapshot from my GA dashboard:
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1answer
48 views

How to find the traffic sources for a YouTube video?

My web site is mentioned very favorably in a third party video that was posted to YouTube. We have the video embedded on the website as "social proof" that you should use our site. In the last week ...
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0answers
223 views

Track user through Google Universal Analytics

I want to track a user from my site, give an id to Google Analytics and later be able to see which pages that id visited and for how long did that id view the pages. I've tried custom variables with ...
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1answer
31 views

Google Analytics Views - Why Use Them?

I've been reading about Google Analytics views but still not sure why I would use them. I'm the only person in the company who understands and uses Google Analytics. We have no subdomains. Is there ...
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2answers
834 views

Is it possible to track redirects to external sites from our subdomains?

I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them ...
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1answer
47 views

How to check if your website is trending?

I am building a admin stats dashboard for my website. I would like to show on it an indication when an article from my site is trending (gone viral) on Facebook or Twitter. My understanding is that ...
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1answer
104 views

How useful is Alexa's ranking? [duplicate]

I know of Alexa and some people find the information useful for ranking a website... as for me, no matter how big or small my sites are, none of them are registered with stats on them, and a few ...
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1answer
141 views

Real-time analytics always shows 100% new

Real-time Google Analytics used to show new vs. returning visitors by default but then they switched to Desktop vs. Mobile. I've now setup a custom dashboard based on #3 found here. However, this ...
2
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1answer
22 views

I need to change the domain name but keep the analytics

I need to change a site domain name from mydomain.com to mydomain.org. Can I keep the existing Google Analytics code and everything will seamlessly flow from the new domain?
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1answer
92 views

Google Analytics event based goal conversion rate

I use Google Universal Analytics and track many events on my website. I have defined an event based goal, based on the 'user signed in' event. When looking at the reports, I figured that the goal ...
5
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2answers
189 views

Low Bounce rate - too good to be true?

Found a website with 4% bounce rate over a 5 month period, getting a little over a 1000 visits a week with most visitors coming from organic search results. Is that even possible? I never seen a ...
2
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1answer
75 views

What is the difference between google tag manager and google analytics?

I am reading about web analytic and came across GTM and GA. It seems that GA is a service provided by google which generates reports and statistics on website traffic. As per my limited understanding ...
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2answers
93 views

Google Analytics Destination Goal

Is it possible to track how long does it take for a user to reach their goal via Destination Goal in Google Analytics? Something similar to checkout process, google starts tracking from when the ...
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0answers
19 views

Is it possible to track values in Adobe Marketing Cloud similarly to Google Analytic's event tracking values?

My company is using Adobe Marketing Cloud. We wanted to try and use analytics to log values like Google Analytics does it (Google Analytics log values) I have been reading thru the documentation and ...
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1answer
143 views

Google Analytics - Do I track an info popup as pageview or event

I have some popups on my page that provide that can be opened by the user to get more information. Should I track them as page view or as events? Whats the right way to go here?
3
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1answer
103 views

How do you track display impressions in Google Analytics on non Google networks?

Google Analytics has a Multi-Channel funnel analysis feature that we’d like to use to understand assisted conversions and how each channel has impacted on conversion beyond just last interaction ...
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1answer
34 views

Privacy concern to track every user actions in your website?

We are building a system that track every user (logged in) actions, e.g. click, pageview, duration etc and store into a database. So all the user activities will be known and we are using them to ...
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2answers
59 views

Combine totals from two Google Analytics

I have multiple websites in Google Analytics. I can see a summary from the home dashboard of each site. How can I combine the count from each site, so I can see how many views, unique visitors, etc, ...
2
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1answer
42 views

Building a funnel retroactively in Google Analytics

I have a issue with trying to devise a funnel in Google Analytics. I am not looking to create a goal funnel, as I am looking to do it retroactively on my data so I need to either do the crunching ...
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2answers
30 views

In Google Adwords the impressions and clicks are not broken out according to keyword

Even though I have thousands of impressions and a few dozen clicks, there is no detail in the AdWords interface about the keywords. In other words, I would like to know which clicks and impressions ...
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2answers
126 views

Get total for User Timings in Google Analytics

For an app in development, we need to track how much time our users (as a whole) spend watching content related to a specific entity. We're trying to do that with User Timings with category "Entity ...
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2answers
24 views

Does it affect privacy policies or legal liability when we can identify users through analytics?

Currently we are using Google Analytics and provide a simple template generated privacy policy, i.e. standard policy on cookies, anonymous tracking etc Some more advanced solutions such as mixpanel ...
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0answers
24 views

How does Google Analytics track re-entry into a goal funnel?

How does Google Analytics tracks users? Is each user is tracked as unique user? I have a doubt about a goal flow in Google Analytics. I'm working on an ecommerce site. I set the goal as reach the ...
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1answer
18 views

Public data about a website I do not own

I am looking at a competitors site. The site is technologically advanced but I do not believe it is efficient in converting visitors to customers. I would like to look at any publically available ...
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1answer
41 views

Tracking Keyword user used to get to website

Is there a way we can add the ability to track what keywords the user has used to end up on our website? i.e. If they type in Software into google and our site pops up in the SEO list, when they click ...
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1answer
50 views

Google Analytics numbers start out high at the beginning of the day and later drop

My Google Analytics numbers change downward randomly. Where once a particular page/post or even day will show 4000 visits, when I go back later in the day, the same variable is reduced to 1500 or ...
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0answers
18 views

In Google Analytics how do you track page stats over a time period when your pages changed URLs?

we recently revamped about 90 pages on our website. MAJOR changes to increase conversions and user retention. We also redirected the pages to better search engine friendly (SEF) URLs. In Google ...
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3answers
207 views

How to get statistics and reporting on alternate domain names that you own?

I own several variations on my domain name that all 301 redirect to the main site. The problem is that I have very little visibility into how often these are actually used. How do I set up some ...
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1answer
244 views

Google Analytics conversion tracking - referrals from payment provider

I have a question regarding conversion tracking using Google Analytics. My client uses an external payment service provider - SecureTrading. Problem: All website visitors who would like to make a ...
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0answers
27 views

Does using “Newsletter” in my email campaign name prevent Google Analytics from tracking that campaign?

I've had a successful email campaign series setup using Universal Analytics with the /collect img code for open rate, except there are two emails that are mysteriously not tracking. Tracked opens ...
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2answers
546 views

Discrepancy in Google Analytics reports for Audience vs. Page vs. Content Drilldown - Why?

I've been using Analytics for over a year now so I'm familiar with it though I'm haven't mastered it yet. Having said that, I need your help and guidance in regards with a discrepancy I keep running ...
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1answer
63 views

How Google ads add a pageview?

I'm having a trouble on my site. I have my own script which counts how many times the ads display in a page using PHP script, which always run every page refresh without any condition and it sums up ...
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1answer
65 views

Google Analytics API: return data on HTTP status codes?

I'd like to get information out of the Google Analytics API about the HTTP status codes returned by my application. For example: For a given date range, I'd like to know how many 404 responses ...
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0answers
38 views

Can calling mixpanel.track cause reattribution of conversions in Mixpanel funnels?

I am currently using MixPanel to A/B test which of two different landing page images converts better. At the beginning of each hit to the page, I do mixpanel.track('Main', {illustration_ab : ...
2
votes
1answer
57 views

URLs appended with a fullstop (period)

When I log into to my hosting provider to view my website stats I have noticed that there are a few repeated page URLs with a full stop on the end. I have hunted for this additional page on my FTP but ...
0
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1answer
56 views

How to get the number of visits by page, for pages from a website?

How to get the number of visits by page, for all pages from a website? (I use Google Analytics, and know how to create a report for that, but I only have the 10 first pages).
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1answer
94 views

Send additional product data to Google Analytics with Ecommerce tracking

Every GA Ecommerce transaction allows me to send just two variables, name and category, to describe each product. I want to send additional data to create more useful reports. For example, I have ...
3
votes
3answers
252 views

How to redirect keeping the referral without server-side redirects?

I have an HTML page hosted in Dropbox that some external websites link to. I want to redirect to a different page using only HTML or Javascript, since I can't use any server-side redirects. My goal ...
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0answers
39 views

How to link a Google Analytics “contact us” event with a later event when they become a customer from a custom URL sent to them?

We have people filing in a Wufoo contact us form on our site. After communication, some people become customers by checking out using a custom URL we email to them. We would like to link these two ...
0
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1answer
210 views

Adding UTM tracking hurt existing backlinks?

We have content on some of our partner's websites like the Chamber of Commerce, etc. I would like to have better tracking on this data and was considering adding UTM tags to them. If we modified these ...
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1answer
27 views

How do I measure/analyze/estimate how big of an overlap the users of my website have with another website

I have a quite big website. I'm interested in knowing how big the overlap is between my users and the users of another website. Or in other terms what is the percentage of my users that also visited a ...
1
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1answer
116 views

Track additional e-commerce data - Impact of x on conversion rate

A client of the company I work for is moving to Google Analytics from Coremetrics and want to track the effect of certain items on the product details page on the conversion rate. In coremetrics, ...
3
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1answer
250 views

Can Google track the referring URL from their Google Maps URL Scheme on Android and iOS devices?

If you click on a Google Maps URL link (comgooglemaps://) on a website in Safari or Chrome on an Android or iOS device that opens up the native Google Maps App, can/does Google track the referring ...
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1answer
51 views

Determining Social Referrals in Google Analytics

I have a question about social referrals in Google Analytics: Firstly, When I go here: Acquisition -> Channels -> Social a significant portion of my Social Networks is recorded as "not set". Why ...