For questions related to analytics methods and tools.

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3
votes
2answers
20 views

In Google analytics, how do I see the paths through my site that users took to get to a page?

On my site I'm currently trying to work out the typical paths that users follow within my site in order to get to an end result of a certain page. I have discovered how to use landing page- to see ...
0
votes
0answers
7 views

Which analytics should I use to paint a better picture of user dropoff or abandoned cart? [on hold]

I work at an eCommerce company that sells goods through Living Social and Groupon. I have created a unique shopping cart experience that leads a user through the process of entering a 3rd party ...
1
vote
1answer
17 views

100% bounce rate with non-zero average time in Google Analytics?

Getting this on keyword reports: 100% bounce rate, 1 pageview and average session duration 24 minutes. I've gone through all of my other analytics properties and this is the first time I see this ...
3
votes
1answer
338 views

In Webtrends, what browser is “Mozilla <Version Unknown>”?

I am getting a ton of visits from a browser that is showing up in my Webtrends stats as "Mozilla" with version listed as "Version Unknown." It's almost 14% of my page views. This is separate from ...
3
votes
1answer
27 views

Are website analytics available from Bing?

Google provided a script for its analytics, using http://www.google-analytics.com/analytics.js and a bunch of code they provided. I can't seem to find something similar for Bing. I found Google ...
0
votes
0answers
35 views

Missing impression and click data in Google Webmaster Tools for phrases that are ranking

We are seeing some quite strange query data in Google WMT. Keywords which are getting impression and clicks one month disappear 2 months later (but doing a bit of rank checking proves our site still ...
1
vote
0answers
16 views

Can Twitter Analytics show the number of clicks from Tweets back to my website?

I have just added "conversion tracking" https://analytics.twitter.com/accounts/[xxxxxxx]/conversion_tracking Sadly after adding the JS code to my website I still can not see where I can view which ...
1
vote
2answers
28 views

Using a URL parameter for tracking like Amazon

If you look at the Amazon home page you will find that all their links are using a pattern like this one from their navigation menu. ...
1
vote
0answers
20 views

Finding the average number of visitors per day using Piwik

How can I use the Piwik API or other available Piwik tools or features to find the average number of visitors per day during a date range? I can find the number of user for a day and the total number ...
1
vote
0answers
16 views

Is there a way to use formulas as events in Mixpanel funnels?

Whenever my app is opened, I send either an "account retrieved" or "account created" event. I could additionally send an "app opened" event, but that feels unnecessary since the account ...
2
votes
1answer
63 views

How can I see a graph of Google Play referrals on Google Analytics?

I am able to see the referrals in the referral flow section. but I cannot find them again anywhere else. I need to see stats about each referral over time. Any way to so this?
1
vote
1answer
26 views

Report on a set of pages in Google Analytics by uploading a URL list

I have a site where I am trying to gather analytics on the category of a URL. For example, we have stories for both dogs and cats but the URLs for both stories are under "/animals/" I'm trying to ...
2
votes
1answer
19 views

In Google Analytics, see when custom events happen during the same pageview?

Is it possible to get a report that shows custom event #1 occurred during the same pageview as custom event #2? Use case: Person views all slides in a carousel Person adds product to cart We want ...
1
vote
1answer
111 views

Change to www from naked domain impact on seo

I have set up my website from the beginning to be used without the www, ie 'naked', with the following command at .htaccess and everything is working fine. RewriteCond %{HTTP_HOST} ...
1
vote
1answer
32 views

Is it possible to install Piwik and send it fake data to test its features?

I found Piwik as a good open source solution for website analytics. Is it possible to run Piwik and see its features using fake data rather than a live site? Not only the demo version which is ...
13
votes
2answers
839 views

How did new users come to my site and is it safe to keep them?

I'm launching a website as a hobby, it is somehow a stackoverflow clone. I noticed a very weird thing that I can't understand, I don't know if this is normal because I'm pretty new to the web ...
3
votes
1answer
53 views

What are the implications of having two Google Analytics tracking codes on 1 site?

What are the implications of having two tracking codes on 1 site? Both codes will be right under neath one another e.g. <script type="text/javascript">// <![CDATA[ var _gaq = _gaq || []; ...
1
vote
1answer
19 views

Methods to show audience specific content [closed]

I'm trying to find out what methods there are for showing specific content to my website visitors based on profiles, the criteria include: country, language, age, gender. It's reliable enough for me ...
1
vote
1answer
11 views

Google Analytics - track which page was the source of a conversion

I want to be able to track which one of page A or page B (think: green vs blue background) triggers the most conversions in the end. Imagine 2 flows like the following (with URLs I guess it's ...
1
vote
1answer
32 views

Google Analytics Query Explorer OR AND logic

I use the following link to create queries for the Core Reporting API of Google Analytics:https://ga-dev-tools.appspot.com/explorer/ Now I want to use a filter that filters out two types of traffic: ...
1
vote
2answers
42 views

Can Googlebot read any hosting stats?

When Google Analytics isn't active for a website, can Googlebot (or any other Google entity) get any traffic stats about that website in any other way?
1
vote
1answer
22 views

Huge difference in Google Analytics if I use segments or not

I am using Google Analytics for basic reporting and I stumble upon a very unclear result that I cant explain. I am viewing my pageviews using /Behaviour/SiteContent/All pages I started looking at all ...
1
vote
0answers
32 views

Piwik not recording site visits on remote server

I have two different web servers at the moment: Webserver 1 is hosting www.example.com, this webserver hosts just basic website files, no databases or anything extra, just the html files. The pages ...
1
vote
1answer
49 views

Tracking source/medium across domain to subdomain

My website is hosted on a domain such as example.com, and website visitors progress from example.com to sub.example.com where we host surveys. At the moment, visitor data lists example.com as the main ...
0
votes
0answers
6 views

What's the best practice for collecting usage stats on a dashboard? [closed]

I'm launching a new dashboard that contains two types of controls: Charts and the date pickers that control them Operational controls that display multi-level data. The user can view & filter ...
1
vote
0answers
49 views

Analytics on an angularjs web application [closed]

We're building a new web dashboard-type application in Angularjs (single-page-application SPA). Would love to know if there is a good service that would help with visualization of usage of the ...
0
votes
0answers
11 views

Getting an insanely large amount of traffic from Germany [duplicate]

Within the past couple of weeks, there has been an incredibly large number of visits to my company's site with German IP addresses. My company is based in the U.S. and deals primarily with other ...
1
vote
0answers
67 views

Why Google analytics shows self referral

One of my client has website with sub domain. After Google has launched universal analytics, i started seeing own domain and sub-domains as referral traffic! I already implemented base URL in ...
0
votes
2answers
131 views

Drop in traffic but increase in pages crawled per day

I saw a drop in traffic of my website in early September 2014. But, if I check the "Crawl Stats" in Google Webmaster Tools, I see an increase in "Pages Crawled per day" and "Kilobytes downloaded ...
2
votes
1answer
56 views

How to calculate unique number of events, one event per user in Google Analytics?

We have an event which fires every time user initiates a download. How is it possible to calculate number of downloads occurred let's say this month & calculate only 1 download per 1 user? If to ...
2
votes
2answers
40 views

How to debug Google Analytics when it it only works on my HTTPS site?

I have two websites that I would like to monitor and have created to google accounts for them: https://secure.example.com.au (secure sub-domains only) http://*.example.com.au (all domains including ...
0
votes
0answers
4 views

Wrong sign-up tracking when people use Facebook connect [duplicate]

I have an issue tracking sign-ups for people signing-up using Facebook, Google and Twitter connect. For example, each time a user signs-up using Facebook connect, the referral to this sign-up will be ...
1
vote
2answers
86 views

How to Track outbound clicks in google analytics

I know there are several ways that will help me find out how many times that user clicked on the outbound links but situation is pretty complicated. It is a school website, KENT SCHOOL DISTRICT and ...
3
votes
0answers
27 views

How to track conversion funnels across multiple domains with Google Analytics, getClicky, and CloudFlare

What we need: We need to implement funnel and conversion tracking across multiple domains. Currently, we have funnels that start in one domain but end in another domain. We have full control and ...
1
vote
1answer
50 views

How to filter traffic coming to particular page from other page?

I've got page A linking to page B. There are also other pages linking to B. How can I see traffic that is coming to page B only from page A? I can somehow do it via Behavior flow: Behavior > ...
0
votes
0answers
10 views

Aug 3rd 2014 HUGE DRop in visits [duplicate]

i am not a pro at this but i have built my website using freeway pro and for the past year i have managed to get between 100-130 visits a day to my website but on Aug 3, it dropped to 40… then now 15 ...
0
votes
1answer
40 views

Analytics and AdSense Integration

I tried to link my Analytics and AdSense accounts. But there exist a problem. Analytics redirects me to AdSense account and AdSense is redirects me to Analytics. And this is unlimited loop. On this ...
2
votes
1answer
20 views

Export the drop off rate for all the pages in Google Analytics

I want to export the drop off rate information from user flow in GA. The only way to see this information appears to be to actually click in each "group" within the user flow dashboard to see this ...
1
vote
0answers
22 views

Use Google Analytics to figure out which events happen just before visitor exit

I am trying to track what a visitor does immediately prior to exiting our website. Specifically I have a number of events that are being logged and I would like to know which one, if any, happened ...
1
vote
2answers
72 views

Optimize user session duration with AdWords in addition to conversion tracking?

We've set conversion tracking with our e-commence website in our thank you page for conversion tracking (when user is click an ads from google search results) The problem is, the conversion tracking ...
1
vote
1answer
29 views

When advertising on Yandex, why does my ad get shown for broad queries and why do so many users click?

I'm using Yandex Direct - it is Russian contextual advertising system. We are creating and promoting sites, and started contextual advertising campaign. There were a lot of keywords like "create ...
1
vote
1answer
26 views

Values for saved data and saved requests much lower in CloudFlare analytics for several months

For several months now the pie charts in my CloudFlare analytics show a much smaller value for the saved data and saved requests (around 5%). Before this the pie charts showed a saving of around 50% ...
1
vote
1answer
20 views

How to account for multiple basket views in Google Analytics conversion funnel?

Assuming a typical ecommerce sales funnel of: 1. add to basket 2. browse more products 3. add (again) to basket 4. checkout 5. confirmation page How does one account for the multiple visits to ...
4
votes
2answers
410 views

Should I track the login page?

I've recently started using Google Analytics on a B2B ecommerce site with authentication. Users must login and are redirected to the login page if they try to access an internal page without first ...
2
votes
1answer
417 views

Google Analytics payment gateways are tracking referrals

Google Analytics is tracking my payment gateway conversion as a referral. This is because we take the user to the payment gateway, eg PayPal, but bring them back to the site for the order ...
0
votes
1answer
50 views

Heat Map Tool Free [closed]

From looking online, the free heatmap tools consistently mentioned are ClickHeat and ClickDensity. Heatmap.me comes up second when searching heatmap.me but it is not mentioned much. What feedback is ...
0
votes
2answers
75 views

Piwik visitor log spam

I use Piwik to track people visiting my website. Unfortunately a lot of the visitors that appear in the visitor log are not real people but spam bots. Normally, these bots use a provider from a ...
0
votes
1answer
23 views

Web Analytic web site [closed]

I am a student at e-commerce major.I want to analysis my project competitor site for business plan.I need to know number of visitor per day or month but I can't find this analytic. I used Alexa but it ...
4
votes
1answer
203 views

Why does Google Analytics show more users than sessions?

My Google Analytics page shows almost twice as many Users than Sessions. It really doesn't make sense to me, does anybody know what's the reason for this? Here is a snapshot from my GA dashboard:
0
votes
1answer
38 views

How to find the traffic sources for a YouTube video?

My web site is mentioned very favorably in a third party video that was posted to YouTube. We have the video embedded on the website as "social proof" that you should use our site. In the last week ...