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Whenever people navigate to a particular site of ours on an iPhone or iPad they are getting a "cannot verify server identity" message.

Our certificate was issued by Go Daddy.

I ran this checker as suggested in another question and everything appears OK.

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3 Answers 3

up vote 3 down vote accepted

Issue was with intermediate certificate. I downloaded a new one from GoDaddy and installed and this has resolved the issue.

Seems there may be a problem with the checker above as it indicated the at the intermediate certificate was OK.

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It's possible that the checker, like desktop browsers, uses the missing intermediate CA as one of its root CAs, which might be why the certificate checked out. –  Lèse majesté Mar 25 '12 at 11:27

Not sure if this will help but was speaking with someone this morning who mentioned that GoDaddy chain there SSL certificates and that some bits of software don't trust this as they can not look further down the chain.

this article talks about the issue: SSLShopper cert not trusted

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I had an issue with a godaddy ssl cert not being trusted in iOS on iPad and iPhone. turns out i didn't install the bundle. After installing the bundle the cert came back trusted and no more cant identify server identity notice in iOS devices

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