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Emails from my domain (hosted at 1and1, and using Google Apps Premier edition) have sporadically been going to recipients' spam folders lately. I did some research, tested, and found out that I do not have an SPF record for my domain. According to this Google Support page, I need to create one. Following the steps on that page is easy, until I get to #3:

Create a TXT record containing this text: v=spf1 include:_spf.google.com ~all

I see no way to create a "TXT record". Here is a screenshot of the admin panel:

dns settings

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I'm not sure how I feel about host-specific configuration questions. Asked question on Meta to see how folks feel about this: meta.webmasters.stackexchange.com/questions/88/… –  JasonBirch Jul 15 '10 at 9:09
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3 Answers

up vote 10 down vote accepted

I'm not familiar with 1and1 DNS hosting, but if they won't let you create a txt record then you will need to switch your DNS hosting to someone who does.

From a quick google it looks like 1and1 won't let you do this*

From the horses mouth:

As of Aug, 7 2007 - "Yes, we do understand what an SPF record is. Unfortunately we do not support in on our hosting plans. We apologize for any inconvenience."

I've had great milage out of http://www.dnsmadeeasy.com/ (as I need a commercial SLA) but there are "free" providers out there too.

*References:

  1. http://osdir.com/ml/mail.spam.spf.help/2004-12/msg00174.html
  2. http://www.1and1faq.com/forums/showthread.php?t=951
  3. http://www.kitterman.com/spf/txt.html
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dnspark.com is pretty decent too; handles all my employer's DNS stuff, very reliable. –  JasonBirch Jul 15 '10 at 7:47
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If anyone else is looking for HOW TO CREATE AN SPF, then look here at Microsoft's very handy wizard...!

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I know this is an old thread, but the problem with 1and1 not allowing SPF records still exists, so I wanted to share my solution to the problem. 1and1 will allow you to use an external DNS server, and we chose GoDaddy.com Premium DNS for only $36/year. It's easy to set up the records (with a little help from tech support -- the configuration is called an Off-Site domain, and you do not have to transfer your domains to GoDaddy), and the records are fully customizable, including multiple CNAME records and SPF. Good luck!

And to 1and1: what are you thinking? SPF became a recommended protocol in October 2004. Yes, that's right, over 8 years ago! You're just lucky that I was able to find a cheap external DNS service or I would have had to switch to another ISP because the spam problem was crippling our business. Wake up!

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protected by John Conde Jun 7 '13 at 11:50

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