I got a problem when I try to update/change a SSL certificate on a PLESK managed server. One problem might be that I am not so confident at this topic.
The setup is the following: I use an virtual server, which I have access to via PLESK. Two websites are running on the server, and are reachable via two domains. One of the domains is secured with a SSL certificate which will end soon. I bought a certificate renewal on godaddy.com followed this instruction: http://support.godaddy.com/help/article/5354/ssl-certificate-renewal-parallels-plesk-panel
The problem is in step 12 of the instruction
12.) At the top of the page, change the SSL Certificate drop-down menu to the certificate you have just installed.
There is no drop-down menu which i could pick from.
Plesk says: "Certificate XYZ installed (owned by another user)" where the drop-down should be.
I double checked my user accounts - there is only one administrator (which i used).
Has anyone an idea? Do I have to change something on web server level?