I have thousands of users signed-up in my site so i have a good number of statistical data to analyze to you my problem...
In the sign-up proccess of my website, exists username, password etc... and there are TWO fields which are asking for email (email and confirmation of email...as usual)
The problem is, that 26% (i just calculated it) of users are entering AND RE-ENTERING (at confirm your email field) wrong email adress!! i know what you thinking, they are NOT spammers. they are tottaly legit but wrong email adresses.
Examples of emails...
MARY@HOTMAIL.COM (no comment...)
WWW.GEORGE@WINDOWSLINE.COM (YES WWW and WINDOWSLINE OMG)
ok these are just examples so you can have a laugh, the most of the wrong emails are just wrong addresses. i dont know why 26% of users just DONT KNOW THEIR #e@$@# EMAIL!
I just want to ask you,
1) what percentage of your users are entering (and re-enter in confirm field) their email adress,
2) how a desperate webmaster can handle this situation? Of course i can't get in contact with these users, because i dont have their emails!
p.s. most of my users are of age 30-35+, and they are not english people. i can say that internet is about 10 years old (or less) popular in my country. but in many wrong email adresses i can tell that they belong to kids which have better understanding of computers (for example their adresses ends with 1987, 95 etc..)
Im really curious about your answers and your failed-signups percentage!
oh and sorry for any grammar mistakes, im not native english speaker!