I have thousands of users signed up in my site so I have a good amount of statistical data to analyze my problem for you.
In the sign up process of my website, the required fields are username, password etc. and there are TWO fields which are asking for email (email and confirmation of email, as usual.)
The problem is, that 26% (I just calculated it) of users are entering AND RE-ENTERING (at confirm your email field) wrong email address! I know what you thinking and they are NOT spammers. They are totally legitimate but use the wrong email addresses.
Examples of emails...
WWWand WINDOWSLINE OMG)
These are just examples so you can have a laugh, the most of the wrong emails are just wrong addresses. I don't know why 26% of users just DON'T KNOW THEIR #e@$@# EMAIL!
- What percentage of your users are entering (and re-enter in confirm field) their email address?
- How can a desperate webmaster handle this situation? Of course I can't get in contact with these users, because I don't have their emails!
P.S.: Most of my users are of age 30-35+, and they are not English speakers. I can say that internet is about 10 years old (or less) popular in my country. In many cases, I can tell that the wrong email addresses belong to kids who have a better understanding of computers (for example their addresses ends with 1987, 95 etc.).