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I was just looking through Cloudflares plans and noticed that their Enterprises plan offers a SLA with 2500% uptime.

How is it therefore possible to offer anything above 100% uptime?

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up vote 3 down vote accepted

as quoted from their site:
2500% guarantee
This extended Service Level Agreement guarantees 100% uptime, and adds a multiplier to owed service credits resulting from any lapse: 5 times any downtime minutes and 5 times customers affected = 2500% guarantee

Seems fairly safe to say: Go marketing dept.! Make it sound nice.

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Well that makes sense, does sound a lot better than 100% uptime and we reimburse you 5-fold – user2285909 Mar 5 '14 at 10:16

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